Emagine Saline

1335 E Michigan Ave, Saline, MI 48176, USA

Address:	1335 E Michigan Ave, Saline, MI 48176, USA
Phone:	+1 734-316-5500
Site:	emagine-entertainment.com
Rating:	4.8

Location

Emagine Saline: A Deep Dive into Customer Reviews

Quality of Service

Reclining Seats: Customers frequently mention the comfort of the reclining seats, describing them as "spacious" and "luxurious."
Online Ticketing: The process of purchasing tickets online and selecting seats in advance is described as "quick and easy."
Staff Interaction: The staff is generally described as "nice" and "accommodating," although there are some mentions of inefficiencies in food service.

Accessibility

Reserved Seating: The theater offers the ability to reserve seats in advance, which customers appreciate for its convenience.
Wheelchair Accessibility: The theater is praised for its wheelchair-friendly design, including comfortable spots for wheelchair users.

Pricing

Ticket Prices: Customers find the ticket prices to be "reasonable" and "comparable to other theaters."
Concessions: The prices for food and drinks are described as "outrageous" but on par with other theaters.

Services and Types of Entertainment

Food and Drinks: Beyond the standard popcorn and soda, the theater offers a variety of food options like pizza, nachos, and chicken tenders, which can be delivered to your seat.
Bar Services: The theater has a bar that serves cocktails themed on current movies, which adds to the overall experience.

Location

Proximity: Customers appreciate the theater's location, mentioning its convenience compared to other options.

Additional Insights

Screen Quality: There are mentions of the screen being a bit out of focus and having some distortion on the sides.
Points and Rewards: Some customers experienced issues with the rewards program and points not being added to their cards.

What Customers Love

Ambiance: The theater is often described as "beautiful" and "fancy," with a great aura.
Comfort: The reclining seats and spacious design are highly praised.

Areas for Improvement

Efficiency in Food Service: Some customers mention that the food service could be more efficient, especially when it comes to keeping receipts for food orders.
Seat Confusion: There are instances where customers found others sitting in their reserved seats, causing some confusion.

Unique Features

Themed Cocktails: The bar offers movie-themed cocktails, adding a unique touch to the movie-going experience.
Rewards Program: The theater has a rewards program, although some customers have had issues with it.

Photos 100

Reviews 8

Nathan Vogt

This is pretty much the pinnacle of movie-going as far as Ive discovered. The building and lobby are all really fancy, like, it has a fireplace in the lobby, my house doesnt even have that. The bar is pretty cool, they make cocktails themed on movies that are currently playing so thats kind of neat. Ive only ever purchased tickets online with a smartphone, but that process is quick and easy and you pick your seats in advance, so you always know exactly where youre sitting. You just walk in and show them your phone and you get your seats, really fast and easy. As far as concessions, its pretty standard, popcorn and candy and soda, all outrageously expensive but on par with any other theater Ive been to. The standout thing here is they actually serve food too. They have a pretty decent selection like pizza, nachos, chicken tenders, quesidillas, all of which they make right there, and they even deliver it to your seat! You just show them your ticket and they bring it to you right before the movie starts! It is awesome. And of course, this emagine has the special reclining seats in every theater. Now when I say after seeing movies here and being spoiled with the leather recliners that I cannot go to a different theater ever again, I am totally serious. The seats are amazing, you have so much room to yourself, its probably more comfortable than my chairs at home. They even have these cool trays that attach to the arms to hold the food that they bring you. And all of this is basically for the same ticket price as any other theater in the area, which isnt cheap, but if youre going to go to the movies, you may as well go to the better one. In conclusion, this is the best theater Ive ever been to, pretty much hands down. I would highly recommend going here.

Rose Dubois dubois

Its a beautiful place with comfortable and spacious reclining seats. It has a beautiful bar and a great aura about it. With great pizza I had a bit of frustration when I purchased 4 drinks and a large popcorn and a buffalo pizza. I asked if the points were on my card. Which they were not added. So he said i could go to the service desk after the movie to add them . Ok.. The total came to 30 dollars so I assumed all was paid for until she came a asking for a specifically stamped receipt. I handed her all the reciepts I had for 4 people watching imax that was handed to me. Not realizing the pizza wasnt added to my total. (Probably because he was new) I was late for the show so we were in a rush which didnt help. I had to come out of the movie and ask him what the total would be for what I had gotten. They were right I wasnt charged for the pizza because I remembered a total being 30 not 40. So I paid them and went back to my seat to try to enjoy the movie. Then afterwards went to the service desk to add my points. Lesson learned. Make sure the points are on my card and ask for a receipt. Lol. I do understand that with all the distraction. Its easy to forget things. It was a great movie no less.

Kimberly Sidwell

The theater is beautiful. The seating was very nice. The screen was a bit out of focus and had some distortion to the sides. Food service was off. They didnt ask me to keep my receipt for food delivered to my seat and that interrupted my movie for a few minutes of searching pockets to satisfy them. Not cool. Plus seemed unnecessary given they took my seat number druing my order. Also, people were sitting in our reserved seats and they said they were told by staff that those were their chairs.... now the seats are in fact numbered, so this is not rocket science, but given we got there as the movie started I didnt feel compelled to make them move. It did further complicate the food being delivered to my chair... Also, they didnt have bosco sticks yet, and drinks are bought at a seperate register from the kitchen... not efficient for the purposes of getting to your seat. Two lines.... more waiting... etc.

Rebecca Rennells

This movie theatre blew my mind. I felt like I was royalty walking into such a luxurious setting. We were able to reserve our seats in advance so there was no waiting in line or rushing to get there. Ticket prices are comparable to the prices of other theatres. I ordered the big bahama mama at the bar, and while this drink costs $12, the drink was about the size of 2 drinks you would get at any other bar. It was delicious. The theatre seats were marvelous. There was so much space in the seat that you dont notice the people sitting next to you. The seat reclines and a foot rest pops up for extra comfort. There is so much space in the aisle between the seats that you dont have to get up when people are walking down the aisle. You also dont have to worry about someone kicking or hitting the back of your seat!

Emily Bailey

This was the BEST movie going experience Ive ever had!!! Im in a wheelchair and going to the movies has been hard for me over the last 9 years because in most theaters the handicap seating is not in a great spot, most of the time its right up front so it hurts my neck to look up at the screen, not at Emagine though!!! I was able to transfer out of my wheelchair and into one of the most comfortable recliners ever! The entire theater was so beautiful, clean and accommodating! Staff was very nice, the prices were very reasonable and the entire experience was amazing! I grew up in Saline and always said we needed a movie theater and now we have the best one Ive ever been to! 100% recommend! Its the ONLY theater Ill be going to from now on!

Xiaomei

This theater spoiled me. It wasnt just the push button recliner seats and spacious seating. It wasnt just the coke freestyle machine. The staff is amazing, this is an upscale setting with service standards. The concessions are fresh and while I love the coke freestyle machine the frozen drinks and bar are a very nice touch. My youngest son loves the cheese popcorn and I like the carmel. There is something for everyone. Make sure you order your tickets ahead of time and pick your seats. The front row isnt bad and without people in front of you it is easy to forget that you arent in your dream entertainment room. Enjoy your visit we cant stop getting out to the movies!

jime19911

Beautiful theater! Ive been a long time patron of Emagine Canton due to the fact Ann Arbor has no theater that compares to the level Emagine offers. I would alway make the 20 mile drive but now that the Saline location has opened Im very happy since its only 5 miles from where I live. Everything about the Saline location is perfect. Fancy interior, comfortable reclining chairs, very reasonable ticket prices, reasonable concession prices, rewards program, top the line screens, projectors, and sound systems (The EMAX screen with Dolby Atmos is awesome) Thank you Emagine for opening this theater!

Aaron Kinder

I have been hearing alot of great things about this cinema so decided to check it out. Once my daughter and I arrived at 11:30am to see Boss baby we were informed by the staff that the movie had been cancelled for that time. The next showing being at 1:30pm. I little frustrated I spoke with management wich explained the projector problems they were having and agreed to let us return for the 1:30pm showing free of charge. I very much appreciate the way this situation was handled by the management at emagine and definetly plan on returning in the future.