Related: | harkins theatres norterra 14 |
Related: | senate theatre |
Address: | 10100 East 8 Mile Road, Detroit, MI 48234, USA |
Phone: | +1 313-438-3494 |
Site: | belairluxurycinema.com |
Rating: | 4 |
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Kenyetta Wheat
I was forced to give it 1 star in order to leave this review. This is the absolute worse movie experience I have EVER had in my entire life, and I go to the movie often! I read a review that was about 4mths old complaining about the parking lot to which "Management" stated they would be starting restoration in the upcoming months...REALLY because that had not happened AT ALL! Thats just the parking lot now on to the inside. The ticket was sold at the concession stand given the theater #8 but I was told to go to #9. The girls behind the concession stand was helpful with the exception of the 1 who I must have disrupted from being on her cell phone to get more butter on my popcorn. Get to the theater and the marquee says "SPY" thats funny because I didnt ask or pay to see that movie. Upon entering there was a odd odor throughout the theater and the seats looked as if they had not been cleaned in a while. After sitting thru about 20 minutes of previews guess what movie started playing..."SPY" again that was not what my ticket stated! So as I sit there until I couldnt take it anymore and ask what the problem was and I was told in a very stank manner "he went to change out the movie". I then ask "He" who? So I had to then wait another 10 minutes for the movie reel to be loaded correctly...wth!!! I have never had this happen when I visited AMC or MJR!!! After asking for a refund for the movie tickets only for the inconvenience I was given the money back. I returned to my seat but shortly after I had a chick approach me stating I had to leave. I was so ready to go but I did not choose to come there I was asked and because I didnt want any issues I decided against asking for my money back for the food items purchased from the concession stand. I would not have a need for them if I was not watching a movie!. So moral of the story is if you want to enter into a ghetto and disorganized atmosphere then by all means go to this theater! Trust and believe there is no way I would ever in my lifetime patronize this so called place of business!!!
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Jody Raiford
As of summer 2016, the place was fairly clean, the seats in good repair, and the staff passably professional. They could do better at enforcing no-phone policies and asking screaming children to step outside. For the amount they charge, I expected a bit more; this is not what Id actually call a "luxury cinema". The worst sin, from a fanboy perspective, is that they turned up the lights and started noisily cleaning the auditorium while the credits were rolling, though there was still about half the audience staying for the after credit scene. The theater knows which movies have these, and should respect it as part of the experience. Fanboy rant over. Id come back if the timing was exceptional or I had a coupon, but it isnt going to be my first choice.
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Keyona Allen
This theatre is such a disappointment compared to others. it seriously needs a remodel, more security, it just looks very dirty, and outdated. The parking lot is very messy and many people complain about this and still no fix. The seats are supposed to be getting renewed. The concessions always look unorganized and the employees are unprofessional and unkept. its just so unclassy. Not a good look for a movie theater at all and its sad that people from Detroit have to travel all the way to the suburbs for a decent comfortable safe clean and updated movie. Bel Air its time to step your game up and actually put some money into this theater it should be up there with the Fairlaine or even the AMC Star Gratiot theater
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Michael Florentine
I love a good movie, and a recent release marks my viewing just under 1,000. For a Monday, this movie theater sells their tickets at the concession stand. $8 a ticket for a weekday night. The food sold here is as overpriced as your county fair. But they dont stop to check the can of soda or box of candy in your pocket, so that is nice. The staff is kind and efficient. The interior was almost spotless until we reached our seats. The hard floor is sticky, no surprise. My only problem was the restrooms. The urinals are so close together, Im sure big movies make relieving yourself very awkward.
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Chanyell Bruner
I am CURRENTLY in a movie and cannot enjoy simply because EVERYONE is indulging in conversation as i TYPE THIS REVIEW and watch the darn movie theres so many children under 18 without a parent ALSO ADULTS TALKING at the screen... Oh my gosh this is horrible.. I am here with my 14 year old and she has way more theater etiquette than the adults in here.. Never again will i come here i am so upset and i would get up and leave if it wasnt for the fact that my daughter isnt complaining and i took LYFT from home(Downtown Detroit) to here 8mile near Van Dyke...i truly hate to give such a low
PR
Priceless Johnson
I enjoy this theatre, alot of the people like to complain but I enjoy the fact that I can go to Bel Air at a certain time and practically have the entire movie to myself.Ive been going there since I moved here in 2010 and for the price you cant beat it.Cheap? Run down? No not at all, Ive been to other places and couldnt even get a clean toilet.The employees are cool and helpful.Kids will be kids no matter what theatre you go to so dont choose a kiddy or scary flick expecting complete silence just go see it early in the day and I bet youll be much happier. I dont go anywhere else!!!
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LaKesha Williams
Love this theater, decent prices & its in the city. Friendly staff. Excellent parking lot security. On 2 different occasions my battery in my car went dead requiring a boost and on both occasions the same security guard helped me out. Both times i offered 2 pay the gentleman and each time he profusely turned me down. Well since he wouldnt take the money I will thank him in this review. Happy to see hes still their helping out. I feel a lot safer leaving my car unattended knowing it will be WATCHED. Thank u security. Also the new upgrades are beautiful
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Alex Van
I just moved to the city a few weeks ago and wanted to see a new movie on opening night with my girlfriend. This place is great. We didnt have to reserve a seat online hours in advance. It is a few bucks cheaper than other ones. The line was somewhat long at the time but we were all just joking around and making small talk about what we were going to see. A couple kids ran around that were really excited for the minions but they were just funny. I felt welcomed here, whereas in the suburbs I feel rushed to sit down and shut up.
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Tahesha Honey
First of all, its certain people at times who are "ghetto" NOT a theater! I recently attended a movie that had a group of young teens that disrupted the movie I was viewing, but if you let the staff know and stop complaining amongst yourselves they will be approached in a respectable appropriate manner so that we could continue to enjoy ourselves in the establishment. Staff can NOT fix what they dont know! The prices are great, the food is great and the staff are great! Keep doing what you all are doing and fix the parking lot!