Suffoletta Family Aquatic Center

200 Airport Rd, Georgetown, KY 40324, USA

Address:	200 Airport Rd, Georgetown, KY 40324, USA
Phone:	+1 502-868-8009
Site:	gscparks.com
Rating:	2.8

Location

Photos 100

Reviews 8

Chris Dove

Horribly managed. The director of this facility could greatly benefit from visiting other places to learn how to manage this type of park. So where should I start. The life guards walk around like they were paying attention but you could see they really were not. The life guard would not allow our daughter to use her own tube in the lazy river. They only have one size and the tube are simply too large for kids who are petite. Instead they would rather force you to use a tube that doesnt fit. Whats the big deal. Its apparently safer to be a tube thats too large. Poor management insight. Next, there was a slight rumble of thunder in distance. So they called 30 minute break to keep eye on weather. No big deal right. But getting out of the pool isnt enough. They force 100 people into this very small breazeway. What is the purpose? Safety, one would think. Cant be! There was small children tired of standing lying in the floor. My guess is if the weather really got ugly and any bit of panic took place you would have a lot of children getting stepped on. So the park is a little small but nice overall. The park management just doesnt seem to know what there doing. The kids fountain play area didnt work half the time. They would call a 15 minute break and it would shut off. When the break ended it was like they would forget to turn it back on. I hope they read this and do some self examination. The Manger either needs replaced or trained. Something!

erica reide

We didnt pay full price because of a Groupon. It was the only reason we visited, we wont be back. Their regular price is way over priced for the size pool they have. Older kids get bored very easily. Seems to be the hang out for high school kids, who seemed to take over the lazy river. The no re-entry really set me off, as we have always went to pools and went back to our car for a picnic. So your being forced to buy concession stand food. Was told they would take a break every hour, which we were fine with all pools do this, they only decided to take one break at 3pm after swimming all day. Allowed my son to go down the slide several times with goggles on, the last time he went up they told him he wasnt allowed to wear them. The life guards seem to pick and choose which rules they want to follow. Told one life guard A child near me in the lazy river was having trouble staying afloat, and she smiled and said "just make sure his head stays above the float" never helped at all. We will not be back.

sonya cahoe

$DONT WASTE YOUR MONEY$ Took my family here and will NEVER go back what a horrible experience. Very poorly managed!!! The no-entry is ridiculous how do you bring your family to swim all day and cant go to the car and feed them lunch being you cant bring anything into the park..? Once you enter there is no refunds. So if you enter and in 20 minutes it starts raining and you have to leave because they pull you out of the water you dont get refunded money no rain check nothing not even an apology. I went down the slide before my seven-year-old son so that I could catch him at the bottom BUT they wouldnt allow me TO told me to go across the rope. I did and in doing so my son almost drowned coming down the slide and a young heavy set white male that sat in that chair didnt do a DAMN thing TO SAVE MY DROWNING SON. Nothing could change my mind I will never go back. Ill be telling my family and friends and their family and friends NEVER to visit this place!!!!!

Jen Hanson

As long as you have the family passes, youre okay. I wouldnt recommend this place if youre paying for a one time visit. They ran out of drinks and only had Gatorade. The pool is great for the kids. But not for the adults. When we arrived, there was a long line and one cashier. It would be better if they set up a self-scanning tool for pass holders like the Pavillion has. I prefer the Pavillion because you can bring in coolers. This place doesnt alow outside drinks or food. If they had a hand stamp machine to allow visitors to return, that would be ideal. Something, even a wrist band. At least the Pavillion allows re-entry. If you dont want people to bring outside drinks or food, at least allow them re-entry. Not all of us have the same dietary needs. And they dont provide enough food & drinks. Save yourself money, and purchase combo family passes. This pool is fun, but it only goes up to 3.8 ft. Like I said, great for the little ones, not for the adults.

Wesley Markel

This is ridiculous that you would have to pay so much for such a small water park. The lifeguards need to grow up and maintain any problems such as a DROWNING KID! They could care less than to tell someone to help that kid with no aggression at all. My 6 year old son had came down the waterside and went under water and could have drowned. I saved him while the lifeguard sat on his post and did nothing at all!!!! Im not going back to this place ever again! I read some comments on this place and customers are not satisfied. All the owner does is say "Im sorry that your visit was a less than positive experience." does not give a hoot about their customer reviews. Also needs more watersides and a wave pool. Maybe your costumer reviews would go up because all I see is 1 star rating on your park.

A B

I took my two young kids here today. Everything except the lazy river was closed due to problems with the water. I wouldnt have gone in except my kids were so excited to go in the first place. They charged us full price to get in which is so ridiculous considering only 1/4 of the aquatic center was open. Because the only way to get into the water was to be in the lazy river we were allowed to sit on the edge at the opening of the river. Everybody, including young kids there were doing a good job but the life guard was very frustrated telling the patrons "If I have to tell you guys one more time then youre out of the pool." The management of this place could have handled today much better. Well be going to Versailles or Lexington next time.

Andrea Reeves

Had a great time there the last 2 weekends in a row! Seems like some extra chairs are needed though. We were able to get a couple chairs the 1st time and last weekend even though we arrived early in the day for a birthday party we werent allowed into the actual park until 1pm because the 1st hour was in the party area so we got stuck on the grass. I like the fact that the pools arent very deep. It eases concern for little ones. Overall it seems like a great place!

Harmonie Brooks

Price is a little outrageous for the amount of activities. You cant enjoy the lazy river for the all the playing, and there is no where for an adult to really swim or lounge. I also dont think they looked at the population while building this park. Not nearly enough seating on the deck or in the concession area. Hopefully they put a little more in to it soon.