Escape Lounge & Sports Bar

801 E Algonquin Rd, Schaumburg, IL 60173, USA

Address:	801 E Algonquin Rd, Schaumburg, IL 60173, USA
Phone:	+1 630-363-9198
Site:	escapethelounge.com
Rating:	3.3
Working:	11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–3AM 11AM–2AM

Location

Photos 100

Reviews 11

Paloma Bernal

What a big disappointment. Beautiful place, however a beautiful place is pointless when your staff lacks knowledge and patients. It was one of the most unpleasant experiences I have ever encounter. I encourage you to save some time, money and the chance to be mistreated. I went in with my boyfriend. The food was cold and he brought it up to the owners attention. My boyfriend handled it in a calmly matter. However the same cannot be said for the owner. The owner took us into the kitchen to prove that the food was not cold. According to him we were lying to him in order to get free food. This escalated way too far way to fast because he let it get that far. We would have been happy with an honest and humble apology. I would have prefer that much more then him yelling at us “Food is on us” "get out of my restaurant" and truly humiliating me and my boyfriend in front of the staff and customers. This was a rather uncountable situation that I believe I should have never been put on not because I am a customer but because I am a human and all humans truly deserve to be treated with dignity.

paul johnson

All I have to say is wow ! Growing up in the Schaumburg area my whole life I know what it takes to make a great sports bar , ever hear the saying the fish rots from the head? Well it starting with ownership than management and all the way down , however when you walk into a place and everyone just stares at your party that you just came in with like they have five heads, everyone scatters like there is fire , first impression stays with you , we waiting 15 minutes and finally got seated while waiting watched two staff members have a huge verbal fight , went into the bathroom and no toilet paper , it gets better , ever order a burger and it comes with no burger , thats right folks they forgot the burger , how the hell does nobody not see there is no beef? I could go on and on but this place isnt worth it ! Lets just say never again ! And I recommend going elsewhere !

David Lloyd

Great atmosphere as previously stated by another customer , however the service is awful. The bartenders speak broken English and they cant understand a simple Grey Goose Up, extra dirty shaken extra cold with blue cheese olives. After repeating myself 4 times I even wrote it down and handed it to the girl. I then watched the bartenders stare at it as if I was writing it in Greek. I hold a masters degree and have proficient English and communication skills. Then I watched as one bartender put literally an ounce of vermouth into it, (I can count the pour as I bartender for years). When she gave it to me it wasnt shaken cold like i requested and when I asked for it to be re-made I was given further attitude. So much for a great first time experience. Looks like this is nothing but a european hang out and if youre American -born they treat you like sub-humans!!!!

Darina Demirev

If you are not certain that you belong to the "exclusive" guest list, dont bother going. Saturday night all tables were marked "RESERVED" even though the place was almost empty at 8:30 pm. My girlfriends and I were allowed to be seated and we had a few drinks each. Everything was going fine until we were done with drinks around 11 pm and we were just about to leave. I guess 11 pm is prime time for this place, because waitress came in and in a "polite" manner suggested that if we are not going to order anything else it might be time for us to pay the check and leave. Well, I dont like to be told how long to hang out, when to leave and what to do, especially after spending almost $100 bucks for drinks. Never going back, and please if you are not "exclusive" dont waste your time. Im sure there are many places around that know how to treat their customers.

Simona Gusiyska

We went for late lunch yesterday in the restaurant part and the food was excellent. The only thing was that when we paid our bill we wanted to leave the waitress (the one with the glasses) around 18% tip, but even though there was only one more table apart from us, she got the money and never gave back the $20 change, pretending she forgot. It is quite frustrating that such a lovely place would lose customers just because the waitress decided to get tips herself instead of waiting for the customer to leave it. We never asked for the money because it wasnt that much but the waitress never came around our table again. I am pretty sure it was done purposely.

Moose Jr.

BAD. BAD. HORRIBLE! its not if you get served cold food its when. If you address the waitress about your food being cold they will just look at you as if they will fix the issue but never fix it. After we received the bill I addressed the owner and after a bit of back and forth conversing it got to the point where his wife was holding him back as if he was about to run up on me and hit me!!!! I threatened to call the cops if he got any closer as we left. NEVER GO HERE! They are extremely unprofessional and rude! Your business would happenly be taken elsewhere but not here!

Deivis Ivanauskas

Great decor and atmosphere but SERVICE is horrible. Out waitress took way too long to bring drinks at the beginning of the night and then way too long to bring our checks. Our checks were also incorrect and we had to wait extra time until new checks were brought. This is also definitely a bar/lounge geared towards Europeans especially Polish people. I might give this place another try just because I live 5min away but first impression are not great especially on the service/hospitality side.

Jim Gavrilos

Beautiful bar. Watched the Cubs playoff game. Suprisingly dead for the game. Delicious food. The sound for the game is off and club music plays in the background. The bar did not have good craft beers and was missing some things to make some specialty cocktails. The manager was very attentive and interested in our thoughts...this place is going to do great if he continues that level of interest in feedback and makes changes according to what he hears.

Niraj Desai

I have tried contacting this place several times to inquire about having a private party there. I filled out the online form on their website and no one responded. I tried calling multiple times and it goes to a voicemail box that isnt setup to accept measages. What kind of business has no way for a customer to contact them?? This place is not going to do well at this rate!

Ariel Hernandez

Place is alright. Its definitely NOT a sports bar. They have HD TVs but some channels/tvs are in SD looks like crap. No game sound they have music instead. Food is decent as are drinks. Staff is eh they are not attentive to guests/tables. Decent after hours lounge but if you want to watch a game go to Finns.

Steve Breitenstein

Need to add craft beers. The best beer they had for me to choose from was a Fat Tire - and they were out of it - had to settle for a Sam Adams. A sports bar should have a good beer selection. Burgers were good.