Fun City Party and Play Center

Address:	1375 US-1, Vero Beach, FL 32960, USA
Phone:	+1 772-770-0707
Site:	funcityfl.com
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 10AM–8PM

Location

Photos 100

Reviews 7

David Crout

Brought in my 3 year old daughter today to check this place out. Definitely not worth any amount of money to go in here, unless you want your children getting hepatitis. First off- the girl in the referee shirt had the WORST attitude towards the kids and a really annoying nasally voice (like a spoiled valley girl type of voice) and the "manager" wasnt any better. They werent enforcing the "No outside food or drinks" rule OR the "have to wear socks to bounce" rule, which worries me because the kids are in transition of going back to school. Being exposed to bacteria like that will EASILY get your children sick. The bathrooms were absolutely DISGUSTING. I first went into the family bathroom with my daughter and the changing table was down and had a poo- smear on it. So we just went into the womens restroom together and I was looking behind the toilet and saw pee all over it. Surprised that there was no supervision by any staff member for the children, while I watched them for nearly an hour just standing around on their phones. The whole place smells like a dirty sock, the food is double the price of papa johns (where they get it from) and the games are rigged and expensive. We stayed there because my daughter liked it. I will never go back and will not be recommending to my single fathers group. Get some new management, and some new employees, maybe just disappear all together and make the world a better place. Thank you -- David.

Stephanie Lassiter

Worst customer service of any business I have ever experienced! Wednesdays are usually 50% off admission, with spring break in mind I called Tuesday evening to ask if this was still the case. The girl on the phone told me yes admission would be 5.00 instead of 10. Wednesday at approx 12:30 my friend and I with a total of 4 children arrive, we are then told no admission is 10.00 I explained how I was told it was still half price and she argued with me. The girl who told me that apparently Megan was there and said yes she thought it was right, the manager called her boss and stepped outside and after 10 min came in and stated her boss told her it was her call and even though they told me it was discounted they would not honor that. I asked to speak to her boss and was told no she did not want to speak me with. I asked for someone above her or the contact info for that person and was told again no that she would not put me in contact with anyone. Needless to say she very simply could have fixed the situation or even offered something a game credit or half price laser tag but instead she chose to be rude and disrespectful. I do not recommend this place to anyone.

Brittany Stallings

I Needed to cancel a birthday party because of a family emergency so I called on Friday may 20, 2016 and the girl magen told me it was no problem and when a manager came in around 430 they would call me to finalize my refund. So today Saturday may 21, 2016 because no one call me about my refused Anastasia answer and I filled her in on yesterdays phone call and she told me that magen called and left a message. I let her know no one called and i was ever unhappy. Then out of no where i get put on hold with no notic and magen gets on the phone and begins tellung me that they arenot goung to guve me a refund regardless and kept pushing for me to reschedule. I asked for a contact number for some over her, they said there is no one and refused to give me any numbers or let me talk to soneone else. So i told them i was going to let everyone i knew know about this and even post it on Facebook. they are very inconsiderate and have lost all my business..

Katie Kegg

As the only bounce house in the area, my daughter enjoys going here most of the time. During the day there are not many people though and sometimes she gets bored so fast and then wants to play the arcade games, which just suck money. That is my biggest complaint overall...it is way too expensive. When we lived in Virginia, we had a choice of four different places like this and they were all about 4 or 5 bucks a kid. At Fun City it is 10 and you arent allowed to bring your own snacks/lunch food. My kids have allergies and I dont allow junk food, so they are tempted by the crappy vending machine candy, but dont get to eat their own snacks. It is hard for them to watch other kids running around with cookies and candy that they cant eat and not have the option of having their own safe foods. The facility is nice and clean and the bouncers are fun, so we will go back for sure, but not too often.

Alexine Martin

I agree that the place is clean and the equipment is the most elaborate Ive seen in a bounce house. The staff, however, leave a lot to be desired. I spent nearly $300 on a party and the hostess did nothing beyond setting up the party table. She didnt interact with any of the children in the party. She did not gather them when it was time to eat. Instead, she was hiding in the back room eating a snack (said her coworker). She didnt "host" anything, as far as all the parents at my party were concerned. Also, my biggest complaint is there was no character there to entertain the kids. I paid for an entertainer and didnt get one. To conclude, I would recommend just doing cake and pizza at home then have everyone meet at the bounce house afterward. Its not worth $300 + 37 tip for the use of the table and a lazy hostess. The kids were furiously disappointed that there was no character present.

Paula Ann Logsdon

Fun City is just what it states. FUN. It was clean and the staff was friendly. The games were reasonably priced. The kids had a lot of fun!! The prices of the food offered were extremely high priced. My only other HUGE CONCERN was the lack of knowing who your child could be going out the door with or walking out the door on his or her own. I know as a parent you are suppose supervise your children, however that is not always true with all parents. There are NO security measures taken for the childrens safety at all. There were several times there was no one at the front desk!! Anyone could have plenty of time to walk out the door with someones child or walk out the door on their own. That to me was scary!! I hope by me writing and calling the manager of Fun City that this will change in the future. It could be solved inexpensively and be safe for all. Thank you.

Katie McGill

This is a great place to bring small children during school hours, as well as elementary school children. I brought my 1 year (almost 2 year old) a few times and he now loves it! its a lot to take in for a small one so even if your toddler doesnt adjust right away, give it a few more tries. The only problem is they dont like you to bring in food or drinks. Also, they will let you order pizza but they have to do it for you and when you order through there the menu is very limited. I work with kids and my client will only eat bread sticks, which is not on the menu -_- .