|chandler park water park
|399 2nd St, Indian Rocks Beach, FL 33785, USA
|10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM
On 05/17/17-A friend and I went to Splash Harbour water park (actually a slide and a pool) as celebrated guests granted free admission – we are medical professionals. While checking in, we were informed of the "convenience" of "lockers" to store our belongings. The price was shocking - $5, $7 or $9!!!! When I complained, I was told their pricing is comparable to other parks (assuming they were referencing parks like Disney and Bush Gardens). There were three employees at the registration desk. We enjoyed almost all of our time at the restaurant and bar as the "park" was lack-luster at best. Upon leaving, (around 6PM), I entered the combination for our rented locker and it did not work. All the employees associated with the park had left. No one else knew anything and stated they "...have nothing to do with them...they are a totally separate company...". My car keys and identification were in the locker as well as my friends personal belongings. I was unable to leave. Apparently, there is a time at which you must retrieve your belongings from the rented lockers or the lockers will no longer be accessible. The time is 6PM - yes, that is a full 2 hours before the sun sets... at a water park. This was NEVER verbally communicated to us. We did not see any obvious signs, printed warnings on the lockers nor were there any obvious warnings in the electronic system through which we reserved and paid for the locker. I asked the hotel staff, bar staff, restaurant staff, passing customers, managers, security staff, etc. for help - to no avail. I then became very loud yelling and repeating my requests to everyone. About one hour after my continuous yelling, a person walked up to me and produced my belongings. I do not know why they held my property for ransom or how this person was able to find it - they offered no explanation. The following day, I attempted unsuccessfully to reach "Splash Harbour" by phone continuously till about 2PM at which point I just started ringing the phone off the hook. Eventually a “desk manager” answered and I explained what happened. The "desk manager" instructed me that I should have seen the notice on the entrance door regarding the time frame for the lockers. He offered “free admission" to the park as resolution of my situation - my perception was total apathy. I asked for my $5 to be refunded, I was told "all sales are final”. It is very difficult to get away with treating people like this in person and you can rest assured I will be re-visiting "Splash Harbour" in person to get my $5 back, get the number to the locker company and to personally communicate my feelings directly – to someone’s face. I will never have anything else to do with this place. It is a crying shame they are located so closely to a local eating and drinking establishment whose reputation has the risk for being tarnished simply by association. Splash Harbour – yea, not so much!!!!!
Dear viewers, this was only my 1st visit..but I took my 2 year old this past Sunday and we had a flipping blast. When we first arrived I could barely keep up with her as she was so excited and intrigued by how much of what she was seeing, was actually accessible to her little hands lol. The childrens area was awesome. I loved that I could go down the water slides with her and really enjoy her experience. And I mean..my tummy turned too..but dont tell anyone lol. I thought the food and drinks were nicely priced. $5-6 for a mixed drink/$11 for our lunch. I was also pleased with the staff in the childrens area. They were very attentive, polite and I even caught them laughing w the kids as they had little moments (they enjoyed their job :)) Now-- I went with a group so my admission was only $16, but Id pay the $24 knowing my child will have tons of fun. Oh, and my kid is a swimmer; so while she was too small for the inner tube, we both still fell in love with the lazy river. Its a nice size and flows throughout the park. Believe it or not, she swam it(with a life jacket) and I was...duh..LAZY FLOATING IN MY TUBE for multiple rounds!! LOL. So yes, its a small park, compared to other commercial parks. But, it was the perfect size if you just want to enjoy clean water/bathrooms, a diverse crowd, and reasonably priced food and drinks (get the bloody mary). The music was also tasteful and enjoyable. Plus, I was in no mood to drive over to Tampa or Orlando. I believe my next experience will be just as enjoyable. Especially for a 15 minute drive! And while I mentioned my experience with a 2 yr old-- I would come without her & enjoy it just the same. Its a fun for all kind of place. Just my 2 cents
Okay i am going to try and not be a total pessimist about this place. So i will break it into Pros and Cons Pros: Its not crowded and it is very clean. Staff is super attentive especially around the childrens splash pad. Small children have their own area to play. They have a bar pool side and the pool accommodates all sizes. Cons: A huge one right here is the price. its 25$ a person. yes you read that right. If you have a family of 4 and you have kids taller than 4ft you will pay 100$ for the day. Thats the price my family pays for Disney annual passes and Busch garden annual passes for the family. Yep i can go to 4 different Disney parks and Busch gardens and adventure island all day every day for the price of a few hours at this park. Very small for the price. 2 big slides for adults, a pool, lazy river (takes about 6-9 mins to do one pass), and the splash pad for kids which they pretty much let anyone on. I have a 2 year old and she is being overwhelmed by 11 and 12 year olds running and going 3 at a time down the slides. its really off the beaten path to get to especially if you are a main-lander. there are still pretty decent lines to go down the one big slide about a 10 minute wait at times. which is more than i wait at Disney or Busch gardens. also their hours are very short. they close at 6. Its a nice place with a great restaurant right next door plus food and drinks at a decent price inside the park. Its small and stupid expensive. my daughter turns 3 soon and after that we will no longer be going unless something changes.
Relaxing day near the beaches. We enjoyed this relaxing park. 1) Its local to us and the beach. No extra driving to Tampa or hauling 2 hours to Orlando water parks. On the beach one day, next day one could be here. 2) It has 2 trilling teen to adult size tube slides, relaxing lazy river with splash falls spots, pool area, smaller children zones, sun lounging areas with menu service and a restaurant. 3) Staff is attentive. Front lobby, tube lines, and food lines are still shorter than other compared event spots. Staff members are correcting children/teens when they are running, unsafe, cursing.... while some unattentive parents are sun bathing.... Safety first ! 4) Cost effective versus those water parks that are located in those huge cities NOT NEAR the beaches and must be larger to accommodate all of those travelers. Not anywhere costly compared to Disney or Universal annual passes. Calculating.... You travel time, gas, extra food, lines, and driving home .... Whew! 5) They have accomadated most people with their amenities. Lockers, food, chairs/ loungers, water park, restrooms and ramps, and etc. Please dont expect that they can cover single person, situation, weather conditions, attitude, budget, or "pamper me only" symptoms.... 100% of the time. Otherwise, stay home in your "perfect little world" because not even Publix can help those people either..... LOL ! ! ! Relax, Relax, Relax and enjoy life with you family. Hang by the beaches !