|924 Del Prado Blvd, Cape Coral, FL 33990, USA
|7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM Closed
I wrote a negative review about PetCoral in June of 2016 because of an incident that occurred with my dog Buster. The incident that occurred basically involved a company that was going through growing pains and Buster and me getting caught in the middle of some chaos that turned into the perfect storm (anyone who has ever owned a business knows that these kinds of occasions are just par for the course and are part of a growing and thriving business). I was assured by management at that time that changes and new hires were on the horizon in order for them to accommodate their customers and the wonderful pets that come through their door on a daily basis. I have elected to edit my review of PetCoral in order to change it into a positive assessment. The assurances that management made to me last June were NOT just broken promises told to an irate customer to get them to calm down. I feel that PetCoral has really worked hard to perform the necessary actions to not only make it through their “growing pains” but to better themselves in the process. I recently gave PetCoral a second chance and was very happy with the veterinarian, Dr. Herrera. She is a very happy, outgoing individual who truly cares about her patients and their owners. After Buster’s trip to the vet I was so comfortable with the facility that I chose to let Buster stay in their care for a couple of nights while I had to go out of town. They took great care of my crazy fur baby (Buster is a Boxer and can be quite the handful). If you are reading this review here is the important information that you need to take away from this assessment: 1. PetCoral is a clean facility that strives to exceed expectations. 2. It is a place that is full of staff members that adore and love animals. 3. They are equipped with a wonderful vet who is very knowledgeable and who is ready to assist any animal in need. 4. They are a very trustworthy group of people. 5. They have a management team that do not mind talking to you and that want to make sure that you and your pet are happy with their facility. If you have never been to PetCoral and you are reading this review to see if this is a place you should bring your pet I ask that you do one simple thing, go into PetCoral and just watch. From the staff members outside monitoring dogs in doggy day care to the office staff busy at work behind the counter you will see a group of individuals who take their jobs seriously but also love what they do. It’s almost impossible to go inside this place without seeing smiling faces on the staff and lots of interaction with the animals that are there; a picture truly can be worth a thousand words. I highly recommend PetCoral and all of their services.
Awful awful experience! If I could Id give them no stars! I had my Chinese Crested Powerpuff groomed the day before his stay at Pet Coral. When I arrived to pick him up they promptly asked me to pay the balance. The long and short of it was that they neglected to take my dog out and care for him. I picked him up after his 5 day stay. He had feces on his muzzle and urine stains on his legs! I was speechless! He had stress related diarrhea from his neglect and had to take him to my vet for meds etc. He had lost so much weight for a small dog. The tech asked me what was wrong as I was besides myself. She told me she could help if my dog wet himself!!!! What???? He has always been a clean dog. They took him in back and bathed him and brought me out my poor little guy soaking wet, shivering and shaking along with a trash bag with his soiled belongings! After I went home with my lathargic pet I called the owner. She looked into the matter and apologized but refused to refund my payment! I felt she did not give my pet the quality of care that was stated when I filled out numerous pages of instructions for his care! I contact the bbb. Pet Coral is also are not affiliated with them but I was told they would contact them for some resolve. The owner of Pet Coral ignored their request and did not respond. My advise to you so you do not have to experience this heartbreak would be to have your pet " taken care of" elsewhere. They are not to be trusted!!!
I took my scruffy terrier to the vet and was extremely pleased with how nice the experience was. I normally dont write reviews, but I was very happy with my overall experience from start to finish. I was greeted with smiles from the front desk that were very detailed in asking the appointment information at the time of checkin. My dog is extremely nervous, but the techs were nice to try to calm him as much as they could. He didnt like having his temperature taken, but he did like the treat he got afterwards. The doctor was great! My dog had been itching his ears and the treatment plan that the doctor prescribed worked really well. You can tell that she genuinely cares about the pets she sees. This was the first time my dog was seen by her and she was very attentive and showed plenty of care throughout the appointment. I was very pleased with everything and will be utilizing PetCoral as my primary vet and other services as needed.
It has taken a very long time to finally find a veterinarian that I trust with the health and well being of my dog. I was worried about the quality of life my older fur baby, Yodi. I recently lost 2 dogs to old age and I am over sensitive with Yodi. Not only do I believe Yodis quality of life has improved dramatically, but, Yodi believes it too! When Yodi sees Dr. Herrera I know he is taken care of as if he was her only patient! Yodi was referred to the dental hygienist, Julian. He has done wonders in improving Yodis dental health. Instead of sedation and extractions he believes in keeping your pets teeth healthy. The new treatments and products he uses are amazing. And I must say very inexpensive. THANKYOU Pet Coral and the wonderful staff!
I just wanted to thank you for such a great service that you have provided to me and my puppy Lulu. I purchased her at a pet store and of course she was full of health issues but little by little with your help she has become such a healthy, happy dog. She loves going there to play with the other dogs and also to get her beauty up at the groomer. I will recommend this place to everybody that needs a secure, save and happy place for their four legged family member. Thank you again.
Pet Coral was my first doggy day care experience with my beloved, 120 lbs American Bulldog, and it just rose the standard for the other day cares. Julie loved it and she was such a happy dog when I picked her up after seven days that I couldnt believe it because she is very attached to me. They gave her all the shots she needed and if it wasnt for the fact that I live in North Carolina, I would definitely take her there every time Im away.