Related: | tanforan movie theater |
Address: | 1881 Post St, San Francisco, CA 94115, USA |
Phone: | +1 415-346-3243 |
Site: | amctheatres.com |
Rating: | 4.4 |
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Nichole Bonham
May have been the worst customer service Ive ever received. There had been a fire drill so all movie start times were pushed off by about 1/2 hr. That would have been fine if they could have said when, not given me a random "could be 11:20, maybe closesr to 11...." Then, we went here expressly so we could eat a late meal during the movie. At no point were we told the kitchen was going to be closing early. We were there when it was still open but didnt order because the movie was delayed. We asked (2 separate people) about the open time for the kitchen and were told theyd be open until after the last show started. But apparently some guy quit, never showimg up for his shift, leaving only one person in the kitchen so they closed up early. Im not holding them responsible for that guy quitting, but they could have been more forthcoming with information when I specifically asked. If he never showed up (which is what I was told) then someone must have known that already when I got there. Then, I told them I wanted to get some food for the teenagers I had with me, could they tell me where a close-by restaraunt would be. They literally had one next door, which I discovered when i went outside and turned to my right, but the lady inside had directed me to go out and turn left and go 2 or 3 blocks away. The fire alarm and the restaraunts closing were inconveniences. I can deal with those and dont hold them against a business. The ill-informed customer service was totally under their control and that is their business. Train your staff, keep them informed. These people werent rude, they were clueless. Thats on the management, and the management clearly failed them.
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Ashes Mandalay
The good reviews are old, before AMC bought this theater. It used to be great. It showed you the movie right when the movie was supposed to start with only 2-3 movie trailers before. Now its non-stop commercials for cars and fast food and things for 20 minutes before showtime, then its THIRTY MINUTES of trailers before the film actually starts. If I have to watch an hour of commercials before the film starts, shouldnt my ticket be free? If your showtime says 2pm, feel free to get there at 2:30pm. Also, the popcorn tastes bad; burnt and stale. This theater used to get away with charging higher prices because the experience was that much better. Now its the same as any other AMC theater. Since thats the case, if you dont mind that kind of theater experience, I suggest paying the same or lower prices at one of the many other AMC theaters in town that have better equipment. If you want that nice movie theater experience like the Kabuki used to have, I think the Alamo Drafthouse is your best bet. Ive watched countless movies at this theater, but its gone sharply downhill since it was sold and as a result I think I will never see a film here again. Its a real shame.
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James Bostock
Like most things in life experience may vary based on your expectations. Kabuki is a movie theater that plays "generally" more arty movies, allows you to drink/eat in some of the screening rooms. Only certain screens are 21+ and for all the showings you purchase your tickets in advance through their website. If your girlfriend is lame enough to drag you to the latest Twilight movie and you think getting drunk is the only way youll get through it, then youre out of luck. Partially because they dont screen that cr@p at Kubuki but mostly because she feels she needs to involve you in every aspect of her life, even the ones that she knows would better be viewed with her girlfriends, so good luck with that... Its a different way of watching movies. I personally dont mind paying a little more since the seating is further spread apart, more comfortable, you don have to arrive 45 minutes before the show just to get a semi centered seat, and the audience is 21+ in some of the screening rooms. Id say the convenient parking in J-town is a plus, but almost all the theaters in the the SF I know have parking.
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Melissa Watson
The Kabuki makes it fun to go out to the movies again! For the best experience see a movie in the large auditorium and reserve (YES! Reserved seating online!) seats in in the balcony (listed in the ticketing system as auditorium 9). Grab a drink at the bar--the balcony is 21 and over! The cocktails are a little lacking but the beer menu is so good it made my husband turn to me and say, "I never want to go to any other movie theater ever again." before he even saw how comfy the seats are. Theres a snack bar with decent popcorn and my favorite Three Twins Ice Cream and the bar upstairs actually serves some hearty dishes like the barbecue chicken quesadilla and a hummus, olive and pita plate. Basically everything you expect from a movie theater it takes to the next level. Its a little more expensive than some theaters and not easy to reach via public transportation but it is so very worth it. I cant recommend it enough.
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James Smith
AMC has taken what was once a great night out at the movies and turned into a soulless corporate mill. Gone is the snack bar with homemade baked goods, local ice cream, coffee, and anything worth paying for. The condiment stand is a pit of plastic wrapped corn syrup. They cant even pay a human being minimum wage to serve you a corporate soda. You get it from a machine after they hand you an empty cup. And instead of being able to sit and relax quietly before a show, we are now bombarded with blaring ads for insipid products that I could have seen at home on TV. At least at home I can turn the damn sound off. Among the ads was a diabetes medication, followed by an ad for corporate snack food. They would do well to sell the diabetes medication at the condiment counter, and save time. AMC is majority-owned by Chinese conglomerate Dalian Wanda Group.
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Myla Ablog
I like the reserved seating, no pre-show commercials, short trailers, 21+ and over seating, and theaters with tables. What does this mean? If I buy my ticket early enough, I can potentially get 2 seats together with tables on either side with room for beer (21+ showing) and popcorn, arrive at show time instead of an hour ahead for good seats, not have to suffer through 5 minute ads for soda or 20 minutes of trailers full of spoilers - and all for opening night of a movie like Star Wars or a Pixar film with no screaming, chatty children who kick the back if your chair. My only thing is that Ive only gotten loyalty points for one movie even though Ive signed in every time since I joined forever ago. Admittedly, I havent checked with customer service to get retroactive points, but I shouldnt have to. Im happy about this new Tuesday pricing, too.
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Joanne Wong
When I moved to SF and mentioned that I was going to see a movie, the response was always, "At Kabuki? I love Kabuki!" So I finally came here to see a few movies, and boy - does it not disappoint. 1) RESERVED SEATING: You dont see this often in Toronto. For some odd reason, I always seem to the first person to book the ticket and get the most awesome seats as well. 2) SMALLER VENUE: I dont know about you, but I like places that are a bit tinier -- not too tiny to the point that its uncomfortable, but its good. Intimate, I guess. 3) BEER! (and other cocktails): After 6 PM, you can DRINK here. Its amazing! 4) FOOD!: Surprisingly, the food isnt too shabby here (e.g. pizza). Youre also next to Japantown -- so you can definitely grab some good dessert or food there, if the food at Kabuki doesnt suit your liking. Love love love it here.