Palladio 16 Cinemas

Reviews 3

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Debbie Ryan

Terrible experience at this theater, young worker came into the theater during the movie and told my husband and I we could not have outside drinks even though the ticket purchase counter, popcorn counter and ticket taker did not say a word when we walked in with our cups from the restaurant accoss the street and purchased a large popcorn at the counter with our outside drinks We have brought drinks in before and were told by the workers that it wasnt a problem, it was no big deal (we have been coming to this theater since it opened probably a couple times a month). A young man came into the theater walked up the stairs to our seats in the middle of the row in front of customers all around us and told us that we could not have drinks from outside. I told the young man I had to take my medication and he stood next to me while I took my pills he then grabbed the cup out of my hand. He wanted to take my husbands drink, but he went to talk to the manager and I told him he would have to wait until my husband came back because he too had to take medication as he had a heart attack, was recovering and on medication. When my husband returned, he took his medication and went out during the movie to throw away his cup. Then, the young man came back again about 20 minutes later to see if my husband still had his drink. When he did not see the drink, he confiscated some food that an old man with a cane and his Asian wife had, they were sitting next to us in our row and had brought in some type of food in her purse. I could not believe my eyes this happened during the movie it was like Nazi Germany!!! This theater should be ashamed not only picking on us, but on elderly people that probably could not afford to buy items at the snack bar. When we walked out of the theater the same young man came as we were walking out and I told him I was not happy with his intrusion especially taking food from an old man with a cane and his elderly wife. He told me to "F" off. Very unclassy, I was in shock. I told the workers at the ticket counter on our way out and my husband talked to the manager who said that since they served beer and wine they cant have any outside food in the theater. Well, should they not tell you when you buy your ticket, buy popcorn with drink in plain site, walk through the ticket area, drink in plain site. Rather wait to the movie starts and harrass you while you are sitting in the theater. I have never, ever experienced anything quite like this, they should be put out of business for this behavior. If you are going to patrioize this establishment, think twice, you may be treated the same way if you happen to put some candy in your purse, next they will have a pat down and dig through your purse and any bags you may have before you can enter the theater--I am sure this will be their next tactic as they seemed to enjoy harrassing us as well as their eldery patrons. BOYCOTT THIS THEATER, THEY ARE NOT WORTHY OF YOUR PATRONAGE!!!

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Tyler Kaslar

Im a big fan of films and enjoy going to the theater often. I have gone to the Palladio several times over the years and I do enjoy the recliners and popcorn. Its easily accessible , the staff are always pleasant and the restrooms are usually very clean. BUT we go to the movies for the films and the Palladio is the absolute worst of the bunch in the area. They are using old projectors and they arent properly calibrated. The resolution is absolutely horrible by using these older projectors. Let me say first off before I dive into the below comments, I go to the Palladio because my wife and daughter like the recliners and that is why I still every once in awhile still go to the Palladio. We went to see Spiderman : Homecoming and War for The Planet Of The Apes recently and the image was extremely dark and the clarity was murky on both films. Theres no sharpness to the image. This has been my experience with every film Ive seen at the Palladio. I went to Century Folsom 14 to view both of those films again and the picture quality is night and day better. The clarity, the brightness and the resolution is incredible. Why is that ? Because they have updated projectors running at 4K and have also updated the screens. When at the Palladio while in its premiere large screen auditorium check out the screen, they enlarged it by attaching more pieces to it. While the movie is showing you can clearly see where they have attached the new pieces and its absolutely distracting. I challenge everyone to go see a film at the Palladio and then see that same film at Century Folsom 14. You will be amazed at the difference in image. Palladio at the moment is by far the inferior viewing theater in the area. While I enjoy the Palladios recliners and popcorn Im going to the theater for the movie. The presentation by old projectors , old screens and projectionists who dont know how to calibrate keeps me from this theater being my first choice. I actually spoke with the projectionist after Star Wars The Force Awakens, which several of us moviegoers complained that the image was extremely dark and he responded we put new bulbs in them. ??? It absolutely ruined my first viewing of this film on opening night. Not to mention it was in 3D so the already dark image just made it worst. You couldnt even make out Kylo because he just faded into the dark image. Its time for Palladio to update its projectors and screens. As of right now Century Folsom gets my money for the best movie experience when it comes to picture quality.

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A Private User

My girlfriend and I have just experienced what is perhaps our worst movie-going experience ever, and it took place in Palladio Cinemas in Folsom. Let me begin by saying that we have enjoyed coming here almost since it first opened. Weve enjoyed it for the most part, if only because it was new and in a "fancy" new mall. But all that changed when my $200 iPod slipped out of my pocket while watching the movie. In short, we were the last ones out of the theatre and were gone fewer than 10 minutes (I was actually waiting for my gf outside the womens restroom when I noticed that it must have slipped out of my pocket) when we went back to look for it. Well, while the ushers can be complimented for being prompt in cleaning up the theatres, I have to warn others that they have no qualms when it comes to taking things that do not belong to them. I asked an employee at the concession stand for a flashlight, which he was nice enough to give us, and searched high and low. After finally giving up, the employee escorted us out, but we couldnt help but notice a number of ushers (all of them very young adults) peering around corners and smiling directly at us. Even ushers clear on the other side of the complex were peering out of empty show rooms, snickering and smiling the whole time we walked out this place. This is not an exaggeration. To cap it all off, I finally looked at the employee who was actually nice enough to show at least a little concern, and asked, "For real, would your ushers actually return a $200 iPod if they found it?" The guy couldnt even look me in the eye. The manager knew of this entire situation, from beginning to end, and never came out of his/her office to address this issue. So, be warned if you go here: Keep a close hold on things that you normally keep on your person. The employees of Palladio Cinemas Folsom are not above taking something that is not theirs... and theyll smile and snicker in your face after doing so. My girlfriend and I will never come to this place again.

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