The Falls Event Center

4635 E Baseline Rd, Gilbert, AZ 85234, USA

Address:	4635 E Baseline Rd, Gilbert, AZ 85234, USA
Phone:	+1 480-535-2141
Site:	thefallseventcenter.com
Rating:	4.7

Location

Photos 100

Reviews 38

Paula Rush

I had a wedding ceremony and reception October 8, 2016 at the Falls Event Center. This place is absolutely gorgeous, no doubt about that! The price I would say is a little much for what you actually get, they did work with my mom (whom paid for the venue) and gave her a great deal which included the bridal suit, the groom lounge, patio, reception room, kitchen and the main waterfall. They provided us with tables, chairs and linens. The venue does not provide any vendors at all, you provide everything including decorations. I had an event coordinator named Meagan Gonzaga who planned everything out with me. Unfortunately when it came time for my rehearsal and actual event she was not scheduled to work. It was a bummer to me because she knew everything that was going on including all of my ideas. I worked with another lady for my rehearsal night, explained everything I wanted for saturday morning and that she would let my service staff know that was with us saturday morning (that did not happen), she was also not there on the day of my wedding. So 2 coordinators knowing what I wanted were not there to help. Now my issue I had is that I had to have my wedding at 11 am, they only allowed us to show up at 9 am. 2 hours of getting ready... hello bridezilla! I was running late so I did not show up until 945 that morning so I did not have any time to speak with the staff servicing my wedding that day. They did not even bother to come find me and speak with me either. I had so much going on that it was kind of the last thing I thought about (tracking them down). I had to have my family, and bridal party track them down EVERY SINGLE TIME we needed something. The PA system being set up outside, moving the PA system back inside after the ceremony was over, setting up the projection screen and turning it on, and the lights were not even set up to match my wedding colors that i specified with my 2 coordinators. It became frustrating and I had to personally go to the office and ask what the heck was going on. I feel that it was very unacceptable and the answer I received was that "it was a crazy morning!" There was a celebration of life event going on in the same building that they seemed to attend to more than my wedding. I brought this up to the attention of Meagan a couple days after and her response was "oh! Im sorry!" Nothing more to follow up with it or anything. My mom, who payed for the venue, received an email from someone else saying they hope we had a great day and enjoyed the venue. They did not ask how it was or how everything went. I feel that the customer service definitely needs to be worked on and addressed because it is just not fair.

Eric Reber

I have had the opportunity to attend events in almost every room. From 10 people to over 200, The Falls Event Center can handle it all. The staff is extremely accommodating and the facility is extremely clean. Each room is unique in design. Give the Falls Event Center a call for all your events.

Greg Suender

ABSOLUTELY BEAUTIFUL FACILITIES WITH LOTS OF OPTIONS FOR VARIOUS TYPES OF MEETINGS, EVENTS, RECEPTIONS, ETC. THE STAFF WAS GREAT TO WORK WITH! FRIENDLY AND KNOWLEDGEABLE! I ENTHUSIASTICALLY RECOMMEND THE FALLS EVENT CENTER FOR ANYONE DESIRING A HOME-RUN EVENT!!

Ian Harris

Very nice facilities and staff. There is enough room for a large gathering where food is served and people are walking around or dancing. There is a nice patio as well where people can move to if they want to outside.

Philip Clar

This is a beautiful place with incredible staff! It is truly perfect for any event…. big or small! I love that you can bring your own food too! I’ve been there several times and each time was a GREAT experience!

Colten Orwin

Beautiful place amazing exterior. White marble interior with plenty of rooms to rent out. Had out baby shower here, wish it was less expensive for the 4 hours for a single room but it wasnt bad.

Richard Wells

This place is AMAZING!!! If you want a party done right and have it something that everyone will always remember... reach out to Jen. She will make sure everything is done the right way.

Brandon Allen

Attended a wedding luncheon at this location. Extremely friendly and helpful staff and clean buildings. Beautiful event center that could be used for many different types of events.

Rafael Ramirez

Beautiful and amazing events center. I have attended several events and toured the place. Every time the staff has been very helpful and the place itself is simply elegant.

Katie Mehin

Had the opportunity to attend a half day workshop at the Falls Retreat Center and was absolutely impressed with the beauty and upkeep of all of the facilities.

Scott red

OK place for a quick wedding they really need to step it up with the staff the director likes to try and steer your mind off the problem instead of fixing it

Chelsie Reed

Great event space with a good layout, entertainment/prep rooms, gorgeous bathrooms, and perfect for medium sized events. Good tech and perks too.

Cameron Wells

This is an amazing place! No matter what event you are looking to hold they have the ability to facilitate it. Highly recommended. Richard Wells

Bob Stroup

This is a new and modern event venue. Business meetings, weddings and dances. Very nice kitchen spaces.

Cris Guti

It was a nice set-up/venue. Impressed that there was a game room. Every room was beautiful.

Reliable Maintenance and Custodial Services LLC

We stop by today and was received in a very professional manner. This place is elegant!!

David Carson

Excellent place to host a gathering where a home, office or small venue will not do.