Address: | 1 Stadium Dr, Sugar Land, TX 77498, USA |
Phone: | +1 281-240-4487 |
Site: | sugarlandskeeters.com |
Rating: | 4.6 |
Staff Friendliness: The staff at Constellation Field is generally described as friendly and helpful. From parking attendants to bartenders, the service seems to be oriented towards making the visitor experience enjoyable.
Response to Issues: However, there are instances where the management's response to customer complaints has been less than satisfactory, leading to negative reviews about the quality of service.
Parking: Most reviews indicate that parking is easy and coordinated, contributing to a smooth experience for visitors.
Family-Friendly Amenities: The venue is equipped with a playground, splash pad, and merry-go-round, making it highly accessible for families with children.
Ticket Costs: Tickets are generally considered affordable, making it a good outing option for families and groups of friends.
Concessions: While the food and drink options are diverse, some visitors have complained about long waiting times at the concession stands.
Baseball Games: Constellation Field is primarily known for hosting Skeeters baseball games, which are the highlight for many visitors.
Concerts and Events: The venue also hosts concerts and city events, adding to its appeal as a multi-purpose entertainment hub.
Club Level: For those willing to pay extra, the Insperity Club level offers meal options and other amenities like a make-your-own sundae cart.
Proximity to Amenities: The venue is close to various amenities like food stalls and restrooms, making it convenient for visitors.
Seating Options: There are multiple seating options, including box seats and a grass field near the outfield, offering a variety of viewing experiences.
Music Choices: Some visitors have expressed concern over the choice of music played at the venue, considering it inappropriate for a family setting.
Promotional Events: There have been instances where promotional events like bubble head giveaways did not meet visitor expectations, leading to negative reviews.
Facility Maintenance: The venue is generally described as clean and well-maintained, contributing to a positive visitor experience.
Constellation Field is not just a baseball field; it's a comprehensive entertainment venue offering a range of activities and events to keep visitors engaged. With its family-friendly amenities and diverse event calendar, it's a popular choice for people looking for a fun outing in Sugar Land, Texas. However, like any venue, it has its areas for improvement, particularly in customer service and operational efficiency.
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Erin Krampitz
My husband and kids went to our first Skeeters game on opening day yesterday!!!! WOW! From the parking attendant to the bartender at the ice house.... PERFECTION! Everything is so family oriented, super clean, and the facility is very well maintained. Sugarland is so blessed to have this amazing place! We had a little scare with one of our kids and Lou Ann Medberry, the playground attendant was just BRILLIANT. She is an extremely loving and wonderful person and there needs to be new people like that in this world. She loves children and her job and it shows. She deserves a special award for being so incredible! "B" (Bilal)at the ice house grill is just awesome! So friendly and happy and does an amazing job with a smile on his face... even when 25 people are calling for him. And a big thank you to Adam Mettler for everything! Great guy! And he will be scheduling my sons first pitch that we won at an auction! We are VERY excited about that! I was thoroughly impressed with everything!!! The playground, splash pad and merry go round made my kids SO happy! The staff made me so happy!!!! We will be back again and again and again!!!!!!
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Kenneth Reines
The people that run this place are horrible. After the J.J. Watt ticket debacle I emailed them because my credit card showed a temporary charge for the tickets. After emailing them with a screen shot of the pending charge, they replied to my email and cancelled the pending charge. With no explanation of why they just cancelled the charge instead of honoring their mistake. After sending them an email to let them know my disappointment, the manager, Jennifer Schwarz ccd her boss. I then let them know how disappointing their service was, how unhappy I was with their lack of customer service in this situation, and that they could have done more. They did not reply. This is not a well run company. This is a company that does not know how to handle customers when their company is in the wrong. I would not recommend for anyone to use this venue if they have other choices. When a company wont respond to a very dissatisfied customer, it just shows a lack of professionalism and a lack of service that is geared to make customers happy. Truly disappointed.
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Thomas Lyons
Had box seats that come with meal in the Insperity Club level. The game is always enjoyable and its a very family friendly park with a playground air bounces and other kid. friendly activities. The food in the club level wasnt spectacular but most of it was good. Made myself some nachos and a hotdog as well as sampled some chicken tacos and more. The food varies but there is usually several stations with different items. Also, they serve Blue Bell ice cream in the bottom of 5th inning with a make your own sundae cart. The kids always enjoy this. Granted this is extra to eat in the Insperity club but everyone should try it at least once.
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Jenny Crank
We came to a Skeeters game to get the kids or of the house. Very fun! We sat on the grass land which is actually kind of steep for lawn chairs but it was super close to the splash pad and playground. The kids loved playing on the grassland because it slopes (it was not crowded when we came). The splash pad was a good size. The play ground was huge and had equipment for all ages; babies, kids and teens! Everybody can be happy. The restrooms had many stalls and were clean. There were many good choices for food and drink. I loved it!
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skeeter barnes
A shame that just before the game the audio crew decides to play a song that says the "N" word not once but twice. My family and the one next to ours was in shock of what we heard. We were like did you hear that and they were like we heard it, did you hear the same thing. Both families agreed and felt very uncomfortable. You always here about what a family friendly outing it will be at Constellation Field and then you are exposed to this type of music. It has left a lasting impression and one that makes us not want to return!
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Veronica Anaya
This is the second day I am coming to get a bubble head they were giving away 5000 Coming 45 minutes before the game and dont have anymore They said to the first 1500 people Believe me theres no more than 500 here Its really warm but they close the swimming pool so the kids cant refresh in the water It seems they are pushing away the few persons coming to see them Its sad The place is beautiful but directives team are messing up too much Feel sorry because they will lose a lot of fans and they really need them
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Stephen Maciolek
Beautiful Baseball field and venue area for many great concerts and family events held by the city of Sugar Land. I have experienced a baseball game, New years eve, and a country concert held here. Its a beautiful field with lots of amenities and great seating. They have a kids pool area and a great grass field to sit in near the outfield. Easy and coordinated parking for events. Check out a Skeeters Baseball game when you have a chance, really affordable tickets for family and friends. Its always a good time!
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Steven Davis Jr
Although the Skeeters lost, the evening was not without its plusses. Great seats, parking and concessions. I had to take away one star for having to wait in the concessions line for literally 3 innings. No fun when you spend almost 30% of your visit waiting to get food. Im not certain if this was a staffing issue or they just couldnt keep up with demand since it was scout night. Definitely will go again however.
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Javier Perez
Great place to take the kids to and pick up a good Skeeters game. They also have local concerts. All you need to do is log on to the website and look up events to see what is upcoming. After each game there is a firework show. In the back field there are so many kid activities to try like a merry go round, water park, playground and hot dog stand. Great family times to be had here.
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Kathy Todd
We have been mini plan ticket holders since the first season. My husband and I love it! Weve never had any issues with tickets, customer service, anyone at the venue. Even when weve missed games theyve exchange the tickets, no problems, no questions asked, most accommodating. We highly recommend a Skeeters game for any and everyone ... kids absolutely love the splash pad area.
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Jennifer Triplett
Simply the most amazing facility. It makes even the sweltering Texas summer bearable. They have a splashpad and playground for the kids. (They also have a carousel and pool but they require special admission or a ticket) Their boxes are luxurious and well appointed. And their regular seats are comfortable. The games are fun and the food is reasonably priced.
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Christian Garza
Watching the Skeeters play here is fun. The team does a good job to make a night out at the ballpark entertaining with the basics for everyone. Theres a good selection of food and drinks (soda and booze), but do NOT get the frito pie. Doing so will make you experience watered down cheese (yes that is a thing, apparently) on what I can only guess is chili.
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Robert S
Really enjoy the skeeters games at Constellation field. They have something for everyone. Food and beer prices are reasonable (not price gouging like most sporting events!) Highly recommended for getting the whole family out to enjoy the outside and watch some real professionals play ball!