|7201 Chase Oaks Blvd, Plano, TX 75025, USA
|7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM
It is hard for me to say this about my home course but people need to know the truth about the level of service and poor conditions of this golf course. I have been a member or played on this course for over 15 years. I was the first group to tee off on opening day of the redesign. I have watched this course decline in service and over all condition of the last two years. I will start with the club house restaurant. Over the past 6 weeks there have been a couple of instances where there was not cart person or a way for me to buy something to drink on the course. The manager of the restaurant has also decided to purchase cans of beer that requires the use of a bottle opener. We were not given a bottle opener by the restaurant of course we found this out while were on the course playing. When I asked the manager why he bought this type of bottle he stated " that is what they delivered and could not return it for a different bottle". I found that statement to be amazing due to the fact that only the Budweiser product had the pry off top and that the Miller Lite and Coors products still had the twist off caps. The restaurant has also decided to have a happy hour from 1-5 PM and after 5 PM you should be prepared to pay 4.50 dollars for a can of beer that you can buy in the store for .98 cents. We also found out that they were using an automated shot jiggers that were not poring a full shot. They have since gone back to poring shots with a measuring jig. I ordered a hot dog and French fries this past Thursday. When the hot dog and fries were delivered I found only twelve small fries in the basket. I will not spend another dime of my money at this restaurant. I have watched this beautiful course deteriorate and it seems no one cares. The Tee Boxes, fairways and greens have issues. The superintendent of the golf course decided not to over seed the golf course. There are a lot of places with little or no grass on the fairways, tee boxes. Some one has replaced the entire edge of every green with type of grass. I do not know why this is but it will make a shot or chip just of the green harder to play. In the past nine months I have not seen the Head Pro or Superintendent at the course. I play two to three times a week. I am just trying to figure out how this is possible. I know the City of Allen owns the course. I have lived in Allen for 22 years and I am upset that my tax dollars are being wasted in my opinion to pay for peoples salary that do not even show up for work. There is also a huge problem with the pace of play. Golf is not a 5-6 hour game. They do not allow golf marshals to pick up the pace of play the tee times are to close together. I will say that there are several great employees that are a pleasure to know. I am giving the one star for this reason only. If it were not for these employees I would give a zero rating.
I simply cannot believe that my favorite course was shut down for over a year, and this is what comes out of it. Other than better sand in the bunkers, I cannot think of one single thing that I liked about the new design. The course WAS fair before...you were a idiot and got what you deserved if you were hitting driver all over the back nine...it was a shot makers 9 and not intended for blasting driver everywhere...I loved that. The new back 9 is where someone really went brain dead ruining the what used to be 1, 2, 4, 5, be either changing or removing. What is #4 suppose to be? A dogleg Par 3? That is what it looks like. And I did play well, so this isnt why I am saying this...it actually pains me to do so, but Im speaking the truth. This course will never be what it was 10 years ago, when they had green fairways in the winter (winter rye) and bunkers were full...and, an awesome challenge with reward if played smartly. Now it is a dummy downed shell of its former self...this was the opinion of every one in my foursome BTW. "Sorry DA, but you really confused me with this effort."
The only thing that saved this from being a 2 star rating was one of the marshals. Cant remember his name, but he was kind enough to take pity on our two groups and offer to go back to the clubhouse and bring us food. The halfway house was closed and there is no convenient way to get back to the clubhouse once you tee off. And there were no beverage carts. I dont know if they dont ever have beverage carts and usually I dont care, but in this case we were starving and there was no option at all and all of the other helpers were more interested in hunting for lost balls than helping us. The layout is not my favorite. Still too many forced carries, blind shots and weird routing. The "new" holes are sort of interesting. Greens were in pretty good shape. Fairways were nice and overall course was ok. You really need to see the course at least once to have a good idea of how to play it. The total lack of customer service from most of the staff turned me off and will probably keep me from coming back here anytime soon.
I read in a recent issue of Golf Magazine that the Traditions Golf Course was one worthy of playing in Dallas. I was in the area on business and gave a call to make a reservation. I could barely get the words out of my mouth, "Do you have anything available," and I heard the man on the other end of the line groan and say no. Didnt ask how many golfers, what time, or even attempt to find me another workable tee time. Frustrating, but I figured theyre busy, must be a great course. I gave it a few days and called them back, this time with about a weeks notice. As soon as the starter answered the phone he put me on hold. After four minutes, figuring that was more than enough time for him to complete a customer transaction, I hung up. So Im posting this review never having played the course. It might be great, but if their terrible customer service is any indication, Im glad I didnt have the opportunity to spend my hard-earned dollars there. Very frustrating experience.
A Private User
Chase Oaks has two courses. The executive course called Sawtooth which is a 9 hole course with two different tee boxes so that it plays as an 18 hole course. Sawtooth at Chase Oaks has par 4s and par 5s so this is not a par 3 course and be warned that there is a creek that becomes an obstacle on nearly every hole. This is not an easy 9 or 18. BlackJack at Chase Oaks is a challenging layout but it plays fast. Rarely am I waiting on the tee box for the fairway to clear. The course is also in good condition. Pricing is affordable and the driving range and practice areas are large and easy to get to from your car. Chase Oaks is a nice value since you can get on for a reasonable price and it doesnt get too packed and backed up. It is underplayed because it is difficult and less fun for beginner to medium skilled golfers.