|the web extreme entertainment
|4300 US-259, Longview, TX 75605, USA
|4–8PM 4–8PM 4–8PM 4–8PM 4–9PM 10AM–9PM 1–8PM
Went there a few weeks ago and they wanted to charge a pair of socks per child, non slip socks they REQUIRE them to wear. I didnt this policy in writing and even after I requested to see more information on when this policy was put in place and I could see it in writing. They couldnt answer my questions. I didnt see anything on their website, or waiver forms about required purchase of socks that day. I do see it on the website now, but I wonder if the email i sent about my experience there had anything to do with it. Which by the way they didnt even respond to. The gentleman were not very pleasant, they were having a conversation of their personal life while i signed the waiver before I questioned the FORCED purchase of nonslip socks. I took my money to Gforce and their much bigger facility and if you want to get your moneys worth you would do the same thing. Same price better environment and nicer staff. If we are signing a waiver,why on earth would we buy non slip socks when other places dont require them and even if the child slips the waiver takes care of the liability on their part.
This place is awesome if you are just going for fun. However, we went yesterday for my sons 3rd birthday party. This was the most inefficient, expensive, ridiculous waste of money. All the guests were under the impression the money they paid before jumping was the money for the actual hour of jump time. This was not the case. The woman at the front desk had no idea what she was doing and this resulted in double charging of quite a few guests. The party terminal set up is not at all like the pictures or descriptions on the websites. The website tells you everything you will get with certain packages for birthday parties and does not give it all. While opening presents, they start taking presents and other items down to a cart to get you out of there as soon as it is possible. You only have 30 minutes anyway and they rush every second of it. On the way out, most of my party was charged again and not very happy. I will not do this again for a birthday party. If not a birthday party, then it is great and the pricing is pretty upfront.
My 2 year old LOVED it. The staff was professional considering theyre all teens, except one. Theres a girl with light brown hair that decided to play ball pit police. I can understand rules but when you let someone and their family (this girl knew this family) do whatever they want then be rude to the rest of the people. Yeah you need to check your job skills because that isnt professional AT ALL.
Fun place for the kids to play and have a large time. However, making you pay extra money for their socks then watching other kids run around barefoot and in their own socks because they know the kids that work in there. Then, watching them get on to certain kids while letting other kids do the same thing is just crazy... rules should be for everyone.
Great place to entertain grandchildren! During slow times some of the teens who are to be watching and fair(dodge ball) Do not pay a lot of attention. Have had to say something a time or two.
Well if you are going to air u I suggest you turn around right now because you are not guaranteed to get in because they might be "sold out" if there is a big group of people there
Daughter loved it, plenty of open space, trampolines, dodge ball, reservation rooms for parties. Great, friendly staff. Would like to see combo pricing for parents to jump with child.
Son was being picked on and was brought to the attention of staff and staff did nothing. Then when kid started bullying again my son defended himself and was asked to leave .
Fantastic family fun. There are alot of smaller children here so you have to watch out for them, but it is always some great fun for my family and my 9 year old brother.
Seems like a real cool place. Ball pit has supervision. Routine mat. Separated, open dining area overlooking 85% of facility.
Se divierten los niños de una manera sana y segura.
Amazing! Bring your family here and have a blast! Fun guaranteed. A great place for parties too.
This place rocks!! I brought 2 six y/o and 1 seven y/o here and they had a blast!!
Good but they need to add new things and games to it like other cities have
Amanda Ruth Hunt
First experience was pretty cool, will keep in mind for kids birthdays
Great staff and the kid always has a blast.
Tuesday Thursday special is the way to go!
Great family environment and great staff!
Wonderful place for your kids birthday
Love the employees and i had a blast
Is a very nice place for the family.
Recommend this for little young kids
Kids have a blast, very clean
i cant wait till next time!
the web site is pitiful.
Always a fun place to go
The place was very fun
Kids had lots of fun.
Kids love it!
Kids loved it
Lots of fun.