|Address:||3030 Burr Oak Ave, Blue Island, IL 60406, USA|
|Working:||4PM–12AM 9AM–12AM 9AM–12AM 10AM–12AM 12PM–12AM 12PM–1AM 12PM–12AM|
I got a great deal from groupon and went one Saturday afternoon with my 3 young children. I called the day before and the manage Vick ((smokey) told me i didnt have to make reservations like the groupon said. Being a great deal I went expecting some type of stipulation, which was, there was league bowling until 10 pm....too late for a 1yr old, 5yr old, and 8 yr old. My 1 yr olds fascination with balls made me want to let them watch the leagues and I ordered a pizza(even upgraded from the 4 slice small pizza to the med pizza because the guy said he couldnt cut it in squares), some jumbo wings for carry out, and even left a small tip. 30 plus minutes later I go to get my pizza and was told "itll be a few more minutes" He went to the kitchen and made the pizza just then, but made it wrong. My kids only eat cheese and i ordered half cheese half beef. It came out ALL BEEF ( so i had to eat the whole pizza practically by myself).. the guy knew he messed up but didnt say anything to me about it. He tried to remedy it by magically cutting the pizza into squares... thought he couldnt do that??!!.. anyway so i approached Vick and he claimed that he can only make it right, if he was when i did come back to patronize the business with my paid for groupon and offered some free soda (which i told him i didnt really want or need). Here today is Wednesday and my kids and I are back, no Vick in sight but I noticed the female manager, who was there Saturday. I talk to her and she says there is nothing she could do to remedy the situation because he gave me the free soda????? Sorry but that is not the way to keep customers coming back and my kids did not have bowling experience I was aiming for. I wont be going back and its unfortunate but anyone that doesnt care to correct their mistakes dont deserve my money.
The lanes have multiple issues, making it impossible to get a good game pace going and the staff is immature and not interested in providing quality customer service. The simplest issues such as an extra pin on the lane, or missing pins on the set up takes 10 minutes to resolve and they occur frequently.
This is your typical neighborhood bowl. During the week there are specials. But on the weekend at night in particular, its rough standing around waiting for league bowl to end. Even with a reservation youre waiting around.
Great place prices are good people except the bar staff are friendly the DJ (Trouble) is the absolute best I have heard in a very long time. But the bar staff needs a serious attitude adjustment or get some new ones.
Was talking to pro shop, and person ask way i did not want a heavy ball when i told him i have health problems he hung up the phone on me, what a PRO!!!!!!!!!!!!!
Bad experience here.they do not honor groupon treat you unfair like youre not important cause you have a Groupon Ill never return to this place.
First time here, nice bar area, quick service, clean lanes. Didnt get a chance to check out food or drinks- will update next time.
Parking is tight and lot was not salted well after snowfall. Almost fell numerous times. Interior is nice though and updated.
I enjoy bowling there. The lanes are oiled.This week theyre celebrating their anniversary and all games are $.50.
The lanes hook to much. They should really use probably 40 units of oil for league
I love this place nice atmosphere friendly people good wholesome fun
Kids bowl free for the summer, you just have to pay for shoes.....
Great bowling alley...staff is very nice and accommodating....
Very enjoyable time,good drinks,and my family felt safe
Wonderful place for groups and the food is excellent
People who are friendly.service with Respect.
Nice rink just too much..got to pay 10$ to sit
Great bowling unlimited games Monday.
Fun place to take friends and family.
it a very nice place to bole 9 ., v
Good place to go with your friends.
Clean and lots of friendly people.
Great clean place and cheap prices
Friendly staff and clean. Good food
Beautiful place for the family
Good prices for last minute fun
Fun place, a lot of lanes.
Good to fun and good food
Great atmosphere and food
Staff there are awesome
Very noisy and crowded
I love this place!
Kingbg74 Boss Grip
Looks real nice
Nice hang out
Spencer MC Duffy