|Address:||9003 SE Stark St, Portland, OR 97216, USA|
While I absolutely love the organization and think everyone should check it out, I also work for it, and have avoided writing a review to avoid a conflict of interest. However, I need to respond to Adam Payns review. Mr. Payn contacted us with his "complaint/concern" that the sanitation service that empties our dumpster comes too early in the morning and is too loud. We have contracted with Arrow Sanitation Services to collect our garbage, and they are pretty much the only sanitation company that even offers commercial garbage collection in the area (look around at other businesses, they all have Arrow dumpsters) and certainly the only company a small nonprofit like us can afford. We promptly responded to Mr. Payns email, apologizing for any inconvenience this may have caused. We made it clear that we couldnt really control when Arrow chose to do their pickups (or make a garbage truck any quieter) but said that we would try anyway, and ccd him on emails to Arrow asking if they could instead collect during the day. While we did everything we could, Arrow still collected in the early morning, and Mr. Payn again complained and has now posted his 1-star review over another companys loud garbage truck. I hope that Mr. Payn realizes the amount of damage his actions could cause to an organization offering much-needed arts education to Portlands youth. Nonprofits like us rely heavily on word-of-mouth and unsolicited reviews to survive, and even one bad review over something entirely outside our control could mean that hundreds of children who dont receive an arts education in school cant get it here either. I hope that readers who look at the reviews give us a try despite Mr. Payns actions. Thank you for reading.
A Private User
What a wonderful gem of a dance school! Two years ago, my child was interested in taking some ballet classes. After looking into several studios I decided on Portland Metro Performing Arts. The teachers at PMPA are wonderful. It is both technical and a lot of fun. As it turns out, they also offer adult classes and after seeing my little ones excitement in class I figured that I would give it a try. Im glad I did. I felt quite comfortable and the teacher was incredibly patient working with people from many skill levels. I am getting in better shape and I have something to share with my kiddo. Five stars!
Much respect for the services they provide; not so much for their lack of responsiveness to complaints / concerns from a nearby resident.