|Address:||34 W Broad St, Columbus, OH 43215, USA|
We went to see a comedy show on Saturday. We give usher number 1 our tickets and she walks us to where we should be sitting and someone in sitting in our seats so she sits us behind them. No big. About 30 min later usher number 2 comes along and asks to our see our tickets. We show them to her and she informs us that were in the wrong seats but sees the other people in our seats so she moves us to the row in front of our seats.Once again no big. About another 30 min usher number 3 comes along and once again ask for our tickets and tells us were in the wrong seats. At this point we are both over it and just want to leave. We were trying to enjoy ourselves but could not. Only the 3rd usher asked the other people to move but only after we got up and were almost to the front door. I have to say we will probably not be back.
I was there for a concert on Saturday night. Beautiful venue, but the line for food and drinks was ridiculous. I had to wait 45min in line just to get a beer. I had three separate people show me where my seat was (something I could have done on my own). The line never got shorter. After the show started they closed the downstairs bar (making the line longer again). Then, we were told that the upstairs bar was closing. I waited 30 min in line while 2 bartenders tried to serve everyone, all while 2 other people were behind the bar packing up! Beautiful venue but given my choice of venues for concerts, I will never go back there.
A Private User
My wife and I recently saw The Goo Goo Dolls here. The theater is great for visual lines, acoustics, and comfort. We were very impressed with the staff, they walked us to our seats and were there for any questions or needs but were not in the way. When we got our tickets it was noticed that the numbers were not sequential. Maybe this is common knowledge, but we did not realize that one side was evens and the other side was odd numbers. Not a problem, just caused a little scare when we thought that we would not be able to sit together. If you get a chance to see a show here. Take it! The city was clean and we felt very safe.
I called and called and TRIED to get someone to call me back and I even left a message. I took my Granddaughter to see Dancing with the Stars..But I NEEDED to talk to someone to see IF I could bring a pillow for my back because I had just had back surgery 4 weeks prior. But NOBODY ever returned my calls so I did NOT take a pillow and I was in alot of pain because of the chairs not having enough padding for my lower back. Even the guys voice said he would return the call... NOPE. But we did LOVE the show......
I have attended numerous productions and plays at the Palace and most recently the Price is Right Live which shows the versatility of the venue. It is large enough for bigger events but not too big to provide poor viewing angles. There really is not a bad seat in the place. The isles and rows are very tight so getting in and out if need be can be cumbersome but over all a very nice venue with a rustic look and old word theater feel.
The ushers and security guards are very unprofessional. I was asked to show my ticket several times DURING the performance. That totally disputed my enjoyment of the show. I will not go to the Palace Theater again. *edit: the second night of the performance was better. They changed security personnel companies, and they were much more professional. I still can only give 3 stars due to the complete failure of the first night.
The show was amazing. The seats are the same ones from 1920. If youre 52 and about 120lbs the seats are perfect. Anything bigger and its a very painful night. Low to the ground, no leg room, no hip room. I paid top dollar to sit in the front row. I was actually grateful to be put in the "pit" on a basic hotel conference chair. I dont care that it cost me $300.
The staff works perfectly in sync to get you through the process of finding your seat. Simply amazing how they just seamlessly guide you through the process. The stage has great viewing from the balcony, mezz, and floor: Ive now had tickets for each. Simply a great time.
Saw the Piano Guys here, the atmosphere was amazing. The seats were pretty comfortable for an older theater and the acoustics were great! They had pretty standard concession items that and a decent bar. Overall a great place to go out on a date night.
Beautiful venue with that lush old theater vibe. Centrally located and within walking distance to lots of great bars, restaurants and street parking if you can get it. Taller or heavier people might find the smaller seating troublesome.
I saw The Goo goo dolls here years ago, but it was great. This is a gorgeous place that needs to be seen and experienced no matter who is performing. This is a place for making memories that last a lifetime.
The Palace is very beautiful, and the staff is always helpful. Seats are fairly comfortable, though the ones on the balcony are a bit of a squeeze for tall or large people. They have enough restrooms!
Seen many shows here. Excellent venue. Interesting historical place. Intimate seating. There can be lots of steps, so make sure you are prepared for that. No elevators available.
Love it, its just set up poorly with vending and merchandise during childrens shows..causes a big traffic jam of people coming in and people waiting in line for things. Very cramped!
I feel accosted by employees. I know theyre trying to help, but I dont need escorted back my seat after a quick restroom trip. Help those who truly need help finding their seats.
What a great place to watch a play! I went to A Christmas Carol with my family and enjoyed it! The seating is tight though which can be awkward when sharing an arm
Very classy, clean seat and plenty of ushers to help. Acoustics were good and view had no problem front row from the mezzanine. Would see another show here.
Had a good time here listening to Neil deGrasee Tyson. Place feels older than the Ohio Theater, but still nice and the seating was much more comfortable.
Beautiful theater details on the ceiling and walls. I love just looking around! Wonderful shows and musicals. Not a bad seat in the house!
The historical look with updated facilities. Went to see a Beatles tribute band. Not a bad seat in the house and the sound was pnominal.
One of the great old theaters of Ohio. Lofty, difficult to maneuver, lobby is tight, but acoustics are good. Awesome for live events.
This is a really classy and beautiful theatre. Everyone should see a play here at least once and experience this gem in a big city!
Great atmosphere but the seats were small, cramped, and crooked. The bathroom had at least one stall door with a broken latch.
Like its little brother the Ohio Theatre, this is a great place to see a show and soak up the surroundings at the same time.