|Address:||1420 NY-300, Newburgh, NY 12550, USA|
Its starting to decline. 4-5 years ago I believe I gave it 4 or 5 stars. However lately my wife and I started noticing some things. There are 3 main things that we noticed have declined consistently in the last 6-8 months and we go at least every other week. 1) the popcorn is not as fresh as it used to be. They make it hours before the 1st show starts and it sits under the lamp for hours. We usually go to a 1 or 4pm matinee and its evident from the first bite the popcorn does not taste fresh. You can tell right away its harder, more "rubbery" and "chewy", and gets cold before you walk to your theater, unlike fresh popcorn that stays warm longer and almost melts in your mouth. 2) A lot of the seats are breaking. They dont have the tension they used to and you find yourself reclining back further than you used to, to the point where my back starts bothering me only after 30min. into the show and I cant get comfortable. Not enough back support like they had before. 3) This is something not too many people might notice, but the Surround Sound system does not work in most of the theaters. For those that have been going to Showtime for a while you might remember that they used to show you how great their surround sound system was before the movie started by playing regular stereo music, non-stereo, and then surround sound and you could tell the difference. Well in many of their theaters now we cannot hear the sound coming from the side or different speakers like I used to. It sounds more plain and I cant hear different sounds or voices or "effects" coming from different sides or corners of the theater like we could before. Its still a decent theater to go to and you eventually find the seats that are not worn out and get some more back support, but the stale popcorn is inexcusable. Unless you go during a busy Friday or Saturday night for a 7-7:30pm show, you will not get fresh popcorn. Also twice now lately there was a bad smell where we were sitting like puke and the other time like smelly fart that wouldnt go away. We got up and moved to another seating section and it was a little better but I almost asked for our money back.
Went on a school sponsored trip on 2/7/2015 to see the SpongeBob Square Pants movie. We were told to be there at 9am sharp, but there was a very long line waiting outside in freezing temperatures because no one from the theater was there. We were finally let inside and had to wait again. The concession stand wasnt even open. We were then allowed into theater and had to wait yet again. By now it was after 10am. I then decided to check the concession stand and found an extremely long line. There were four people behind the counter....one was working his tail off, dispensing sodas, popcorn, candy, etc. and taking money and giving change while the other three just stood there watching....unbelievable!!!! At about 10:45am the movie finally started and low and behold, it was the WRONG movie. We were then herded into another theater for the right movie. I have never seen so much disorganization. And after all this, I overheard someone saying that the theater had called the school on Thursday to confirm, but yet nothing was ready.....what a disaster!!!!!
I just had a terrible overall experience. I didnt even go at a prime time movie hour so there were not that many people there. And somehow there were still long lines at the concessions because they were poorly organized. I almost missed the beginning of my movie because workers behind the counters wanted to text on their phones instead of serve customers. The theater was adequate at best. I usually go to Destinta Theaters but my girlfriend wanted to try this one because it is closer to her house. Trust me, even if you live closer to Showtime, make the trip a few extra miles. It will be well worth your time. #Destinta
This theater sits back from the main road and the parking area next to the building needs a bit of sprucing up. The lobby and screen one seating was very well kept. Only thing that could be improved on, the slides that were before the trailers. They looked like they had been around for a decade or more...very faded. Prices for 2D & 3D movies were the same price. Only catch with the 3D...you lose or break the glasses.... $25 charge. I would not mind going to this theater, again.
This is a great local theatre clean and safe. My family frequents here and the ticket prices are below what we are used to going to AMC or Regal. Concessions are reasonably priced and are sized well. The only thing thats missing are adjustable arm chairs and a larger selection of food Items. Other than that, I highly encourage going here to support a wonderful local business.
Whoever has reviewed this theater prior to tonight must be employees. I just saw Dead Pool and the theater its in smelled. Now Im seeing Star Wars and the room was never cleaned from the last show. There is food on the floor in chairs. When did theaters stop cleaning between showings?????
This theater has a bad oddor and its dirty, I will never visit ever again, I rather go to the theater in the gallery mall , the recipient are unprofessional. I actually broke out with a rash on my left side of my face horrible, please dont waste your money or time there.
As soon as I walked in the girl at the desk offered me her help. Very courteous and friendly. It is a very nice and clean place. The sitting in the theater was comfortable. Spacious seats. They have a butter dispenser. And arcade games for the kids while the movie starts.
My wife & I were pleasantly surprised with this theater. We have been in Newburgh for a lil over 2 years & always went across the bridge for movies. We were impressed with the cleanliness of the theater & how roomy it was. The ticket prices & popcorn were great as well.
This is a good movie theatre for not only their low prices and fair vanity prices, but they also enlist my company Classic Carpet Cleaners to keep it clean. Most movie houses wont do this extra step to make their movie goers comfortable. --Classic Carpet Cleaners
A Private User
I had a party scheduled for my son whos turning 10 and they called me 3 days before the party to cancel it on me! They said the movie wont be showing anymore. How could they do this to a kid? Terrible business - wouldnt go back ever...
Decent movie theater. Its a bit off the road, which is fine - just dont miss the entrance. The theater is in good shape, kept clean, and the seating is comfortable. The prices are very reasonable. Good movie theater.
The last three shows (2016) I saw there were fine. No problems with filthy floors or any smells. I usually go in the early afternoons. The staff is courteous and seemingly friendly. Im ready for the Magnificent 7.
I dont know what the hell this last lady is talking about. If movie theater popcorn is a bad smell then yes this place will make you sick. But then maybe you should never go to movies ever. Stop whining.