|Address:||400 10th St NW, New Brighton, MN 55112, USA|
|Working:||9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–5PM|
What started out as a highly anticipated play date turned into our worst trip to The Eagles Nest. Soon after we arrived at 6pm a group showed up with several older children. All of them quickly piled into the ball pit exceeding the ball pits rated capacity. They proceeded to have a ball fight that ended up with several balls being taken outside of the ball pit. At the tables a mother figure called their kids over and proceeded to warn them not to fight with those other MFs using vulgar profanities to stress her point. Just when my 4yr old thought it was safe to play in the ball pit he was quickly overwhelmed. Several bigger kids from this nationality prevented his retreat by budging in front of him as he tried to reach the exit tunnel and stepped on his face after he fell down giving him a large bruise by his left eye. There were no employees monitoring the playground while all of this chaos was going on. I dont fully blame the Eagles Nest because their employees must step out momentarily to pick up in preparation for closing, and they can only staff to levels that make business sense. I do however blame parents who dont care enough to teach their children respect for themselves, respect for others, and respect for their environment.
I was looking have my son 1st birthday here after bein told I couldnt have any party favors, gift,bday cake,balloons, etc at the table I said okay Ill take a party room. They Only had A room for 2 hours instead of 3. I asked if I could be accommodated for the extra lost hour. Maybe a couple extra wrist bands or a few dollars knocked off. They told me "No". Although I had 18 kids coming to play and celebrate my sons 1st bday. They told me "There was nothing they could do"! Still figured I should pay full price even though I wasnt going to be there the full time! I spoked with 3 employees (2 were nice at the desk. 1 older women that came and asked if I still wanted the room but wasnt helpful) and 2 managers people (older guy that wouldnt even speak to me but would tell the employees what to say. Rude younger lady that wasnt helpful and aggravated although I was nice). I felt like no one cared enough to help me. This is the second time my experience with The Eagles Nest. I will not ever come back !!
Great place to visit in New Brighton! Fun for kids of all ages. Slides, tunnels, rock climbing, ball pit, swinging ropes, bridges, and a special section for 3 and under kids as well. $5.50 a kid unless you buy a pass package, $3 from 6-8. They have a huge gym with lots of fun stuff for the kids to play with usually. A gym for adults on the second level of the building as well. They offer classes and all kinds of activities for Parks & Rec. The staff is very friendly and knowledgeable. Connected to the Library (which is wonderful) & New Brighton WIC office is upstairs which is all very convenient for families. Nice restrooms & amenities. We love this place and come here almost every week!
Ive been coming here on average once a month for the last year. Medium sized play area. Clean facility. Rules are posted and a staff member is present overseeing the play area most of the time. Staff is pretty hands off--which I appreciate--only stepping in when obviously needed. Gets a little chaotic around noon, but its an indoor playground with nowhere for the sound to go so that is to be expected. Basketball court access is free. There is a space for toddlers and I have only rarely seen big kids in there. I take children from a community group on field trips and they enjoy the Eagles Nest. overall good experience.
Chaotic when this place lets a big kids coming while having some toddler still there. My son is 3.5 years, he was there on Thursday on March 23 about 12pm they lets 2nd graders from New Hope coming while my son and some of his friends were there. Here was the result of they lets a big kids came. I just found out at the water park.Some of them step on my son foot. He was cried and screming. I was so upset. I planed to sue the City. They should have a time schedule what time toddler what time for big kids. None organize and unprofessional. Becareful for your child. It was awful feeling.
I have taken my toddler to the Eagles Nest many times. He enjoys the smaller child play area. I saw a sign that they are re-doing the smaller childrens play area and it will be re-done by fall 2016. It looks much nicer with more engaging play structures. I have been to Edinborough many times and Eagles Nest has a much bigger play area for small children and more adult seating. Just an FYI, the gym is not always open with the bouncy house, basketballs, and carts. It can get busy there at certain times, holidays, and weekends.
Whats not to like? Your kids play while you gaze into the flat rectangle of your smartphone. Every 14 minutes they come by with a bloody nose, reports of a kid who pushed them "totally on purpose," or to re-up their hug from that morning. Lets face it--you dont want to sit around the house, and this weathers horrible. So, yeah--its Eagles Nest. The price is moderate, the equipment is safe and your kids wont want to leave--and theres a great hangout area for parents.
We went there for our first time yesterday with our 13mo old and will never go back there again. First off the tot place is for 3 and under and is gated off yet older kids were going in zipping around crawlers and walkers not paying attention.. parents not keeping an eye on kids and policing their own.. balls being thrown and encouraged by an adult there.. dirty.. some ppl had shoes on.. some off.. staff doesnt supervise the play area.. go to another play area...
This is such an awesome play place. We live in St Paul area and drove up to check Eagles Nest out. We were impressed. The 0-3 yr area is large and has plenty of things to keep littles entertained. The benches along the side give room to sit and watch while chatting with other parents. Kids under 12 mo are free. I wish here were more places like this throughout the city. Really, this is an amazing place to go to get out of the heat or rain.
Staff is very uneducated about the coupons and deals available for their location. Dont understand how to use them and when they mess up and owe you a refund they "cant" because there is a no refund policy....even when they are still holding your cash in hand. Not impressed. At least the kids have fun and it gets the crazy out of them. Good luck to the parent to find a place to sit on a busy day.
Troy Michael Everson
Great place for kids, but they need to implement staff supervision because many parents simply dont supervise their kids properly. Also, they should probably have a capacity limit as it gets very crowded during busy times and turns into more of a zoo. That being said, I took my granddaughter there during a busy time and she loved it and we will be going back.
No staff watch what goes on! Ball pit smells of urine, big kids are constantly in the toddler area. This leads me to believe that the staff is under paid and I feel like this facility is not properly cleaned. Pretty gross actually and I plan on not bringing my child back. Too bad considering we are so close. Better off going to maple grove or Woodbury.