|Address:||7101 Democracy Blvd, Bethesda, MD 20817, USA|
|Working:||11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–2AM 11AM–2AM 11AM–12AM|
I just took my mom who is visiting from Philadelphia to Lucky Strike after we took in a movie at Arclight. I should say up front that I cannot speak to the food quality offered by the restaurant, but in terms of beer selection, this establishment is very subpar indeed...Stella, Sam Adams, about four or five relatively decent craft brews, yada yada yada (The whole "Gastro Pub" definition needs to be reevaluated). And, like another reviewer stated, we found the service to be very poor, as well. This is unfortunate, as I was really looking forward to finding a place near our home that we could call our "neighborhood bar." Unfortunately, the service offered up at Lucky Strike seems to sum up my firm opinion that customer service is currently taking a nosedive in this country. Folks that served us just had the attitude that "you get what you pay for" and Im not doing anymore than the bare minimum. For GREAT beer selection and service, I recommend Downtown Crown Beer and Wine in Gaithersburg, MD.
The newest outpost of the DC regional modern bowling hall meets bar / restaurant. Nice looking space, its within Montgomery Mall in North Bethesda. Food is decent to good in the few of times Ive been there is a mix of sandwiches, pizza, entrees and starters. For example, the burger lacks proper seasoning for the meat itself, although the rest of the condiments & other additions looked pleasing. Deviled Eggs starter contains bacon (BACON!) but the kitchen additionally salts the dish, so the combination of bacon and an occasional heavy handed kitchen can make for the dish to be too salty. Drinks are currently a mix of not-too-interesting beer list, along with some cocktails and wine (Im told that there with to improve the beer list with not interesting selections). Friendly staff here. Bowling lanes are modern with large TVs that can show a mix of programming -- I spied some kid shows at certain lanes. Looks to be ideal for groups.
First impression... Last time. I will never go back to this location. I typically bowl at 300 on shady grove road but decided to give this a try because I assume being in Bethesda would provide a better crowd with better service. Boy was I wrong! The staff is rude and incompetent at best and the manager on staff is not much better. I planned a night out with co workers and the night was cut short due to the staff lack of comprehension. Food was ok service is horrible. After the 3rd price adjustment, I gave up, Manager never apologized but gave credits for another visit. I immediately gave the freebies away because you could not pay me to go back there. Note to staff: get it together soon or you wont last in Montgomery County
Worst service ever. The worst part of it the manager didnt do anything. Im sorry I dont understand why this place is a 5 star. It very nice concept and environment but there no one to serve us. Why it took a very long time get simple beers? We not ordering mix drinks and the bar was not busy.. the worst of all they control the games. We couldnt finish the 2nd games he have to actually pay more to finish a game. That not right. They need to let us play the games until when are finish than charge us how long it took. I understand Friday night is $65 hr but for really let us control the games. Charge us when we are finish.
Really disappointed with their customer service. We brought twenty well behaved Teenagers for a party, however, felt like being a burden for the managment. And we didnt ask any thing more than we paid for! Its sad if you bring dollars (and its an expensive place for bowling), but all what you get back is this "do I really have to do this now" kind of attitude. The facility is nice and modern yet they need to brush up their customer service pretty much in order to survive in North Bethesda.
I didnt even make it inside the door! I called to book a lane for me, my husband, and 3 kids and they wanted $75 per hour to bowl and that didnt include shoes or food. In addition they wanted $20 per person for food. What kid eats $20 of food?! Then when I tried to ask about the charges the staff were rude. Not a family friendly place. Too bad as I have been to other ones and the experience was great!
I will not be returning here. Very poor customer service. Very very rude staff. Talking amongst themselves and staring at my family and I. Decor was beautiful nice setup but the service here is horrible and staff has no training of how to handle a customers request. Dont go here if you want to enjoy your night.
I will not be going to Lucky Strike in Bethesda ever again. The guy told me my CC was declined and that i needed to give another card so i did. Well the first card was charged then the second was as well. I was charged twice. No one did anything about it at all. So Im out of $50.
Brand new place. Food had great flavor and drink were refreshing.
Built very well. Servers were nice and great experience.
Eat at bar. Great service. Food was excellent
The bartender, Kenny, is awesome!