Address: | 220 Bedford Rd # 1, Morris, IL 60450, USA |
Phone: | +1 815-942-2640 |
Site: | echobowlinglanes.com |
Rating: | 3.1 |
Working: | 12–11PM 12–11PM 12–11PM 12–11PM 12–11PM 12PM–1AM 12PM–1AM |
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Sarah Miller
I will NEVER go to this establishment again!! I called for a birthday party, but the woman on the phone was so rude to me I decided against it. I asked if she had a party room and she said no. Then I asked if I could bring a cake...again just a no. Then she explained it was $13 per child for 2 games, bowling shoes and some pizza and pop. Even though it was only $3 for shoes and 1.50 per game of bowling....Which would make it $7 extra for a slice of pizza and a pop per child. We decided to just go there for the cheap bowling; especially it didnt seem like we would be getting the fun atmosphere a kids birthday party should have. Well, there is a reason it was cheap. We decided to get a pitcher of pop for the kids (which was almost $8!), poured all the cups, and took one drink. The "Sprite" we ordered tasted disgusting. When we went back up to ask for another one the snooty little teenager behind the counter replied "I dont drink pop so I will have someone else taste it." After verifying it was indeed disgusting they said they would change the lines and bring us out another pitcher. About 15 minutes later we went up to ask what happened to our pop. They gave us another pitcher, but it was just as gross. They dont even have fountain drinks. They use that cheap hose that you just push buttons on. At that point the kids were done bowling and we just asked for our money back. The little girl said "no, you already drank the other one". To which I replied, "we werent going to drink it out of the pitcher, we had to pour them into cups and had no idea how bad it would be until we took a drink." The cups were still sitting on the table with the "sprite" in them. I then asked the girl to give us to go cups since we were leaving, and she refused. I told her that the customer service was horrible there and she informed me that her parents owned the place and she could "throw us out" if she wanted to for "giving her an attitude". I told her that this was the worst customer service I have ever seen, and I couldnt believe she was willing to lose business over a pitcher of pop, again which was $8, that we didnt even drink. The girl was arguing with me as I told her this is not how you run a business, and you do not treat your customers that way. After telling us to leave they told us we were not getting any refund nor were we getting any pop to go. I told her I would NEVER go back there again, and I would share my experience. I am still a little in shock right now. We took the birthday with all the kids over to R Place and had a great time after that! I told them what happened there, and some of the locals informed me that they knew the family that owned that place and it was typical of them to act that way. If I can at least get one person to stay away from that place then I will feel better about having my friends and their kids drive 45 minutes to come here, only to be treated like garbage. Thanks for listening and just go somewhere else!!
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Alina Bucha
1 star only because I cant give a negative star.... worst place ever and way over priced, not very clean, very rude counter staff/ underage teenagers bating there eyes at each other and took 10 minutes to understand what I wanted , the blonde anorexic/lay off the diet pills or drugs, working the bar needs to eat a sandwich and learn how to make a drink and wash her hand before handling a drink, the food sucks and is freezer burnt. definitely a bunch of dopers working here...and to top it off the lanes are very badly oiled and badly conditioned with no pattern, extremely dry. Gosh I hope they dont hold tournaments here. the laser tag smells like straight piss hopefully you can stomach it when u go in there. hopefully this review will help others change their mind about this facility and go elsewhere.
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Mr. Sokolowich
Its just not good. 3.75 per "game" actually means 3.75 for one persons game. I bought 3 games. 2 for 2 people and paid $15 (7.50 each) for 2 games. And then 18.50 for the last. This does include rentals. I spent more then I spend at Brunswick zone. And this place didnt even look nice. The customer service was not good. After my shock for the prices, the lady at the counter proceeded to say... "This is for 3 games, you know that right?" Dont come here. Please take your money where it is worth wile and not be a disappointed. Go some where else for $5 flat rate for a game.
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ashley lynn
A very fun place to bowl and spend time. Mostly nice staff except the blonde woman behind the counter.(by the way, theres multiple complaints about her) Very rude and didnt give the proper information over the phone resulting in an overpayment with no refund. But except for her, great place!
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Anon
Way too pricey. Ugly building. Uncomfortable. Bad food. Rude service. Awkward seating. Go elseware. And there was this ridiculous high pitched noise that never stopped. A 9 pound bolingball is more rare than gold in this place. The 80s soundtrack does work however.
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Ashley Murray
Just tried to go bowling... The website says they are open till 1 am. Doors are locked and I can see the employees sitting at the bar. So my husband calls and is told they didnt have enough customers so they closed at 7:30. Awesome.
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Justin Mann
It is a great place, too bad all the workers here are rude and treat everyone like crap! If you like being treated like youre a child and ignorent then come here, they definitely will NOT make you feel welcome.
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Nathan Anderson
Fun place to bowl, (soon to be laser tag) eat food, get shakes, and if youre of age have a drink! Great prices, and friendly staff, pick your own music to bowl to on the juke box!
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A Private User
The bowling at Echo Bowling Lanes in Morris is excellent! The "cosmic bowling" is fantastic! The food is also good. They just need to have a web site. They used to have one.
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Collin DeCamp
Terrible experience. Horrible staff. Terrible atmosphere.
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William Stewart
Nice that there is a bowling alley in town so close by
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Nicole Bargo
Lots of fun things to do for the whole family!
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Samantha Pastorik
Very clean and fun. Lazer tag was neat place
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Joel Gonzalez
I dont like bowling here for a bday party..
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Randy Buck
nice place