|Address:||333 Madonna Road, San Luis Obispo, CA 93405, USA|
Hilton did not disclose in accurate detail the tremendously high level of renovations going on when my family and I went to research and book my wifes birthday vacation for 4th of July 2017. We have severe asthma and these types of health concerns should be of the utmost priority for a Business to make plainly clear because if wed known we would have gladly made other arrangements. Not only are we stuck here due to it being 4th of July week and too short of notice for any reasonably priced hotel alternatives, to add insult to injury, the hotel tied up $1,200.00 of our cash which they say is due to it being from a debit card and not a credit card. Unbelievable. They have begrudgingly comped us our first two nights due to having to move us into another room further away from said dust deathtrap but we are now even considering cutting our vacation a day or two short. Worst bday vacation ever and it all could have been avoided if this greedy corporate Hilton just closed itself down like by law it probably should during such a massive renovation. The staff have been taking a lot of unnecessary flak for the senior leaderships poor judgement in this. I hope they repurpose whatever quarterly or annual bonus to the wonderful staff of the hotel for knowingly subjecting them and their guests to this attrocius experience. Stay away from San Luis Obispo Embassy Suites and call ahead of time if visiting any other locations so you can hopefully avoid this pitfall and preserve your families precious and hard earned vacation time. Cheers.
Its kind of hard to give it a low review when they have free (and good) breakfast and happy hours everyday. The hotel itself isnt the newest, but its definitely not motel status. Walking in, there is a cool atrium with high ceilings, natural lighting, plenty of tables and lots of fake trees for a garden-y atmosphere. Check in was easy and they have a huge parking lot. The room itself was okay - nothing extraordinary, but you will get a comfortable nights rest. The breakfast in the morning is a full continental breakfast including an omelette station. There is a decent selection so youll definitely find something to eat. I immediately headed over to the omelette station. There is also a happy hour in the afternoon with a few selection of beer, wine, and some snack items like chips and salsa, veggie sticks and crackers. Overall, its a good place to stay and its right off the freeway. And all the free food helps as well :)
A Private User
Stayed here on a stop over traveling down to Southern California. Disappointed in the hotel. Very outdated. Probably my fault I didnt check reviews first before booking. First the hotel is impossible to find. Address says it is on Madonna Drive, its not. Its really at the back end of a shopping center. You need to turn INTO the shopping center and drive allll the way to the back. Odd and frustrating to find at the end of a long day of driving! I was disappointed in the overall condition of the hotel. Not up to the standard of other Embassy Suites I have stayed. Building is old and rooms, while clean, were shabby. The lobby is nice, but exterior and rooms have a run down and depressing feeling. So, know what you are in for. The included happy hour and breakfast is a check in the plus column. Just dont expect any atmosphere. Its a one-night stay, max.
You WILL enjoy your stay at SLOs Embassy Suites once youve accepted the reality that the overwhelming majority of accommodations in the San Luis Obispo area adjust their prices based on consumer demand generated by CAL POLYs calendar. Its all about supply and demand. If you can plan your visit on an "off-period" for the university, youll like it even more. Embassy Suites is my hotel of choice. The Embassy Suites at SLO lives up to the fine reputation enjoyed by the ES brand. Staff is courteous, rooms are clean and comfortable, parking is convenient and the location is great. My hotel of choice when visiting SLO. Be advised, if planning to book for a weekend you know will be busy, you must book very early if you hope to get a room.
The Embassy Suites in San Luis Obispo has been a family tradition going on for about 4 years if memory serves; We feel it is the best hotel in town, as we have literally gotten fleas from others in the area. While that sets the bar low, the comforts of a Hilton are not overlooked. The nightly reception including complementary alcoholic beverages is by far one of the most appealing ways to wind down after a long nights drive. The place never seems too crowded and I get the feeling they take advantage of this to give their guests about three rooms spacing so people dont get bothered by potentially unruly guests. Overall, a perfect resting spot for a Californian Stay-cation
We stayed for just one night and were unfortunately our room was one of the rooms that have a balcony facing the interior courtyard. We could clearly hear conversations and laughter from the bar all night and at 5am we could hear the staff rolling out the food and dishes while getting ready for the breakfast buffet. We had to turn on the TV to drown out the noise which made it a terrible nights sleep. The inside looks like they were going to do make-over and didnt quite finish. The room itself was very nice and the mattress was comfortable. We have stayed in many embassy suites and have always enjoyed it, but this experience was terrible.
Paul Malarik Jr
A standard budget place in pricey SLO-town. It is much newer than most & since it is in the main shopping center, you will not want for fast food. The prices are quite good for the area. While there is no view, it is for sleeping at a good price. It is a quick 2-5 minute drive to healthier eats at Golden Gong, Whole Foods, or Madonna Inn. It is close to downtown SLO & all the local beaches (such as Avilla, Shell, Pismo, Grover...etc). Laguna Lake, which is just across the street, has a nice kiddy playground, hiking, picnicking, & bird watching. On site, you have Ralphs, Kohls, Best Buy, Sears, Star Bucks, Chipotle, and more...
A Private User
We traveled up the coast and stayed at Embassy Suite hotels the whole way. This one was by far the best we have ever stayed at! The managers reception had vegetables and dip, chips and salsa, and a very good snack mix. The drink selection was also amazing (local bottled beers, and wide variety of liquor). The breakfast also had daily specials beyond made-to-order eggs, and they allowed late comers to still dish up a plate 15 minutes after closing. The rooms were spacious and quite. This was also the only Embassy we stayed at that had rooms with 2 queen beds available. All in all, we would definitely go back!
Ive stayed here for a long weekend each year, for the past 14 years. They always deliver excellent service and the employees are very helpful. The place has not been remodeled, noticibly, in the that time, so it does look like it is due for some minor touchups here and there. Some carpets could use replacement. Some food service equipment is showing its age. Otherwise the stay is very pleasant and enjoyable. I would recommend staying here versus the places in Pismo Beach that Ive frequented. It is a great place to stay and has comfortable accommodations.