Address: | 1380 S Price Rd, Chandler, AZ 85286, USA |
Phone: | +1 480-477-7930 |
Site: | bellaroseestate.com |
Rating: | 4.7 |
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Amera Ghannam
What a tragedy. Im getting married. To all my fellow bride-to-bes, may God not put you through what I just went through with Bella Rose Estate. Let me start off by saying, this was my dream wedding location. Everything was perfect; I fell in love with it as soon as I saw it. I called right away and had a lovely one hour discussion with Chad, one of the owners. I explained this would be a unique type of wedding, as we are Middle Eastern and have different customs and traditions in our events. He was very excited to work with me, and I was even more excited by how smooth this was all turning out to be. We talked cost over the phone. He explained the two different packages - one is an all-inclusive package and one is a DIY package for brides who have to alter certain parts of their wedding due to culture, cost, whatever the reason. You basically rent out the venue, and the rest is yours to play with. I knew I would most likely have to go with the DIY package due to our differences in culture (cuisine, decor, entertainment, etc.) and this didnt seem to be a problem. I explained the wedding would be 300+ and he mentioned the max capacity would be 300 guests, for $xyz. Perfect, I thought. I made an appointment to see the venue the very same day. I arrived and he was there to greet me, and showed me a grand tour of the establishment. I was even more in love. My heart was set - this is where Im going to get married. After viewing everything, we sat down to discuss the terms. After bringing the cost sheet and other material, I saw the same price he had given me earlier for a guest count of 150 guests. Curious, I asked him how it can be the same price for 150 and 300... to which he explained, "no, for each additional guest above 150, there is a charge of $x per person." Calmly (but panicking on the inside), and without accusing him of misleading me, I asked if the $x per person can be waived. He said he would go inside and discuss with his wife, and would be back shortly. Mind you, the cost difference was HUGE. It all went downhill from there. After discussing with his wife, they would not waive the $x fee per person. So, I had to remind him that the cost he gave me over the phone is the cost he is showing me for 150 people... even though he was giving me that same cost for 300 people. In what seemed like a horribly scripted part of a movie... he replied, "I know. I forgot about the extra charge." At that point, I found myself pleading with him. I told him I was 1.)in love with the venue, 2.) drove an hour to meet with him, 3.) had my heart set on this place, 4.) told that 300 people would be $x cost, and 5.) this was not good business ethics. If you tell a bride a price - thats the price you stick to. No excuses... especially not, "I forgot." Even though he was in the wrong for misleading me and giving me false information, he would not correct it. They dismissed me without any apology and I left heartbroken. I would never, ever recommend this place to anyone. Some people might say... well, just pay the difference if you really love it. But, its a matter of principle. If you tell a bride-to-be a certain price for the number of guests at her wedding, you cant come back and say "I forgot to tell you..." without correcting YOUR mistake. Im back on the hunt for another venue and I honestly wish I never saw this place to begin with.
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Dominic B
Id like to start this review by saying that Chad and Leslie made our wedding day AMAZING! We were married on New Years Eve which wound up being a very cold and rainy day. Chad and Leslie were so accommodating in flowing with last minute changes we didnt know about, changes in the weather and timeline and were constantly with us all night to oversee every detail. We had very specific arrangements for the reception hall seating and favors and they saw that every detail was perfect! My wife and I have been planning our wedding for New Years Eve since January 2014. After visiting many venues and looking at package prices and everything that was offered we were extremely excited to find the Bella Rose Estate. The venue is amazing! "A photographers dream" said our photographer. The fountains, arches and lighting set such a romantic scene! I loved the flow of the estate. From the ceremony area to the cocktail hour to the reception hall its all very elegant. The preferred vendors that we had with our package were great! We were so happy with all the professionals that came together to make our wedding memorable for us and for all our guests! The cake, the caterer, the DJ, the florist, the bartender...When you look at packages from other venues and compare what is included and the quality provided the Bella Rose beats out everyone we looked at. My wife and I are so thankful to Chad and Leslie for going above and beyond for us on a holiday to make our wedding the most special day of our lives so far! It was and is amazing!
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Justine Anders
We cannot thank Bella Rose enough for the way our wedding turned out. Their package is very reasonable and worth it! The day of coordinator did a fantastic job setting up the decorations we wanted out on the guestbook table, aisle, and escort card table. The venue is absolutely stunning and they do a fantastic job with the upkeep. Definitely go with their preferred vendors as they truly are great. Our guests could not stop commenting on how much they enjoyed the food and the DJ. We are truly blessed to have had found such an amazing location to start our lives together. Justine and Mark
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Staff.Cynthia Allen
My daughter recently got married at Bella Rose. The venue looked even more beautiful than when we first visited it. The staff was awesome and so accommodating, they took all of the extra decorations that we brought and put them up for us. Everything was perfect and Melissa was so great to work with. There was a small mix up with our left over cake and the venue had a small cake made later by the baker and delivered to our home to make up for it. I would highly recommend Bella Rose, I havent been to a more beautiful venue.
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Chris Birkett
If you are looking for a place to get married ,hold a corporate gathering or special event. Bella Rose Estate is extremely beautiful, elegant and amazing. They have all inclusive packages that create extremely easy way to hold any kind of event. With their packages you do not have to worry about a thing. The package vendors will walk you through an amazing event and assure a beautiful and magical event. Birkett Entertainment loves this venue.
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Leslie Cole
Beautiful venue, stunning grounds & great people! Bella Rose Estate is a fun loving family owned business. A must see!!
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ED. FORCE, AZ
A very nice facility for receptions weddings training events and all sorts of things very nice property
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Nick Whittecar
Very gorgeous location! Great venue for a wedding!
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bigredd4
Great staff really helped us out in a pinch.
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Peter Kierstead
Very spacious. Pretty. We had a good time
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Erik Hurst
Beautiful wedding venue. Friendly staff.
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Chad Zaneis
Lovely venue!! Nice people!!