Normandy Farm Hotel and Conference Center

Reviews 3

MA

Mathieu Guti

I got married here! The place is so beautiful. Although most of the staff werent professional at all. If it wasnt for my wedding and us trying to make it the best experience possible specially for my wife, I wouldnt recommend this place! Its a shame because our floor planner for our wedding made us feel so special and I couldnt thank her enough. I even asked her what was she doing there because everyone else couldnt even put a smile on their faces. A gentleman called himself as Im the big Boss here... Brian walker if his name was even real, was working the front desk our last night there and he showed no respect when answering to people. All he kept saying Im the big Boss here Im the big Boss here Im the big Boss here. I was amazed at the absence of the simplest customer service positive attitude that could have literally made a line of other disappointed customers content with being there. Yes there will be all sorts buttering up on your first interview with the planners. Yes you will see that most staff cant even smile or even greet you because all we kept hearing in the hallways is bunch of staff members either speaking arabic Creole or Spanish. Here is my favorite part. At the bar entrance there were three gentlemen who called themselves security but yet all three station themselves all night long in less than a maybe 50 inch square spot(3 security bodies) in front of the entrance of the bar to chit chat slowing the traffic of people going in and out yet paying no attention to what is going on around them because everytime someone said excuse me to pass by it looked like they wanted to shoot him... not that they could because in real math Im pretty sure that a single average body could of handled them. Was it annoying? You will have to ask other people who have experienced it. The ignorance was a giving. The morning of our wedding my groomsmen and I actually had bets on the most ignorant employee of that Farm.i call it farm because it is one. Yet sadly it was a human farm with no human manners or behavior. African American or not the N word is not accepted in most normal people ears. At least mine. And sadly those three who called themselves security did not say a single sentence while we were sitting at the bar without making sure to hashtag it to the N word. It was disgusting. Walking around this place will make you feel like you are in some sort of employees gang zone. Specially in the evening. Do your homework right and see for yourself before you make that 20 to 30k commitment to people who dont deserve It. Its your special day but those people seemed like they hated their own lives so much that they wanted you to hate yours. I would still like to thank our floor planner at the ceremony and reception she handled it so much better than Mr Brian Walker!

A

A Private User

For weddings, Normandy farms is a gorgeous facility the food and wait staff were excellent, however, I cannot recommend it due to the unprofessionalism and insensitivity of the day of coordinates. For the months leading up to the wedding we had a number of meetings with Dana, the day of the wedding we meet two new people Karen(?) and Omar, the day of coordinators. We filled out forms twice stating who is in the wedding party, who is going to be entering the wedding. Our officiant (we only gave her a list once) new exactly what was going on. For some reason it appeared Karen and Omar, did not read our file and did no preparation for our wedding. My father passed away 4 years ago, this was the first big event he was missed at and we could all tell my mother was having hard time. When we were lining to do the rehearsal, Karen and Omar started yelling “Where is the groom’s father?!”, over and over again. If that wasn’t enough, they then went up to my mother and asked “Where is your husband?!” My mother is already emotional due to the wedding and missing my father, she had say “He is dead” to her. In my opinion, that is unacceptable and completely insensitive. We filled out the forms which clearly stated who was going to be there and my mother was being escorted by my brother and on the form we wrote “her son, Chris…”. It was clear they did not review our wedding before hand and that is extremely unprofessional. To make matters worse, out of respect during the ceremony my mother left the seat my father would have been in open. This is something I have seen before and our officiant suggested as what people do when a parent has passed away. Omar had the nerve to come over and ask my mother to move down a seat. My mother-law had to step in and tell my mother not to listen to him. Again, it appeared to us that these two have not done many weddings before. There we also little things that happened were my guests and family commentated on where they had to step it and correct Omar and Karen or even do their job for them. At the breakfast the morning after, a few people came up to me and commented “it was like they never ran a wedding before”. These events did not ruin our wedding but it has left a sour note when remembering the day. It is shame without the insensitive and unprofessional actions of these two people we would have nothing but great memories.

JE

Jessica Shaw

6/24/2016 = Normandy Farm was the perfect place to get married (and really, probably for any sort of event). Our list of needs included an on-cite ceremony option and rooms for guests. Normandy Farm offers on-cite ceremony options: an outdoor garden area or the banquet hall used for the reception. What I loved most about these (other than how perfect the décor and atmosphere was) is that the banquet hall option (the “in case of bad weather” back-up plan) was just as beautiful as the outdoor garden. I didn’t need to stress about the weather AT ALL. The guest rooms (we had a room block rate) were lovely, and breakfast was available in the mornings (Mon-Sat). The hotel restaurant and bar are great too. Convenient for guests and great for the wedding after party. For all of the pre-wedding meetings and set-up, our contact was Heather Bogen. She was awesome. She was always quick to answer any questions we had, and she was super organized and attentive to the details. All paperwork was gone over clearly and carefully, and there were no surprise costs. On the day of the wedding, Heather and her team were careful to make sure that everything was set up exactly how we wanted. She was so easy going, and she was so flexible about any adjustments that needed to be made. We were so pleased with how everything looked. During the wedding, our event manager was Karen, and our bridal attendant was Ursula. (Sorry – I don’t know their last names.) They were just as awesome as Heather. Karen made sure everything was running smoothly and according-to-schedule all night. If there were any hiccups, we didn’t know about them. Ursula was so pleasant and attentive to anything that we or our bridal party needed. She took care of stocking the hospitality suite and making sure we actually ate. And speaking of, the food was delicious, especially when compared to typical “wedding food”. To sum up, check out Normandy Farm. If it’s in your budget, I recommend it for your event. You won’t be disappointed.

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