Regal Cinemas Martinsburg 10

950 Foxcroft Ave, Martinsburg, WV 25401, USA

Related:	nampa reel theater
Address:	950 Foxcroft Ave, Martinsburg, WV 25401, USA
Phone:	+1 844-462-7342
Site:	regmovies.com
Rating:	3.5

Location

Photos 20

Reviews 13

Mark Mistretta

We moved here less than a year ago and wanted to find a good theater near Charles Town. Regal has an overall great reputation, but this location downed that hope. The first time we went, the place was a ghost town....we thought they were closed. When we went in, all of the employees were standing around talking and the lobby was in dire need of cleanup. We bought our tickets and food...choked on the prices! They directed us to our theater which was completely empty and still had trash in the aisle floors. It wasnt until 2 minutes before showtime that we knew something was wrong since they werent even airing commercials. Guess what? They sent us to the wrong theater that wasnt airing our movie for another 2 hours!! When we went out to the lobby to ask whats going on, they were genuinely confused, then said "Oh sorry its airing over in the other theater on the other side"! The person that sold us the tickets didnt catch it, and neither did the guy who checked our tickets when we entered the hallway. VERY disorganized staff....needs much more cleaning done throughout the day, and WAY too expensive. The AMC in Winchester is now our theater of choice...not a lot cheaper but much nicer and cleaner.

Brittany Annette

My husband and I, for the first time in the 3 years we have lived in Martinsburg, decided to try the Regal cinema for movie that was sold out in all other theaters, but strangely had many open seats at the Regal. I now understand why. When we arrived, we had to wait to buy our tickets because the person running the ticket booth was not there. After we had gotten our drinks and say down in the theater, I went back to the lobby to get popcorn. The lobby was completely closed. Not only was I not able to get popcorn, I wouldnt be able to get refills during the movie. This was disappointing, but something that didnt completely abate my excitement for the movie. When the previews started, the sound was a bit off. We could hear the music, but the voices were muffled. This was brought to the attention of the theater, and they restarted the movie. The could not fix the sound. We ended up leaving. The only reason Im giving this place a second star is because our tickets were comped. Still, I dont think we will be going back.

Josh Hensley

I love movies, and I love seeing movies in the theater. However, there is some disconnect between the prices theater operators charge and reality. I remember when this theater was packed for new releases, and I used to go quite often. Go now. Enjoy all the empty seats. For my family of five, we have become very choosy in what we actually see in the theater. It is nigh impossible to see a movie at Regal Martinsburg for us without spending in excess of $100 for tickets and snacks. The empty seats tell me were not alone. Its almost like the operators of this theater want to drive business away. *Follow-Up* - Thanks for your response, Regal. I just went with my fiancée to see Logan last weekend. The ticket prices were reasonable, and we spent close to $30 for two bottles of water and a box of peanut M&Ms. I paid the money, but thats ridiculous. Lower your concessions prices and watch people come back.

Abigail Kerns

I love going out to the movies but have really limited this experience over the last few years to only about 1 time a month or less. A movie really has to catch my eye nowadays due to the extremely high prices theaters charge for tickets and snacks. My husband, daughter, and myself just went and spent about $50 just on tickets, 2 drinks, med popcorn, and candy which is a lot of money. I agree with some of the other responses that it is just getting too expensive for folks to go out and enjoy the movies at some point this may be come a past time if there are no changes. I know my response is just going to get the rubber stamp answer from regal because you can look at all the other comments and see they respond to everyone in the same way. So charge more and offer less customer service this is the way of the world today!

Carole Burrell

Saturay spent 40 dollars and was extremely dissatisfied. Went to ladies restroom and each stall was nasty. When I got to the last stall I was extremely sick to my stomach there was blood on the seat. I went out to the concession stand and told 3 employees the shape of the restroom they looked at me like I had 3 heads and didnt say a word or make a move to take care of the situation. There were several ladies just as upset as myself. What a waste of money

Sierra Harley

I enjoy watching movies at Regal and the loyalty program. Movie prices on Sundays are discounted. Watching multiple movies from the same production company unlock lots of rewards in the loyalty program. I believe you get what you pay for here: nice seats, large screens, bigger popcorn and soda concessions. I would recommend a bathroom makeover for the ladies rooms. They dont match how nice the rest of the theatre is.

Michael Black

The theater its self is decent however you will not be watching anything in iMax here. My biggest complaints about this place usually extend to all theaters in that popcorn is horribly over priced along with everything else at the counter. The only real complaint I have with the theater is the parking lot is not well lighted at all. Moving in groups is recommended when leaving after a late night movie.

Dustin James

So you can buy tickets ahead of time, still have to wait in line for 20 minutes because they dont have someone taking tickets that are prepurchased, and you lose the chance to get a seat. Very inefficient, expensive, and nowhere near Berkeley Plaza. I used to enjoy spending a few extra dollars coming here but unfortunately they have a bass ackwards way of doing things.

Susan Crowder

For the price I pay for a movie now Im subject to having my personal belongings searched. I understand they are trying to control what comes in to the theaters, but really. Their floors are just as dirty as other movie theaters and lack in between showings cleaning.I would think the theater would be better maintained.

Mary Pope

Popcorn and drinks are too expensive for the quality. Coke was diluted, popcorn had minimal butter. At Carmike Cinemas in Morgantown the large drinks and popcorn come with a refill and cost less. Seats uncomfortable. Seats At Berkeley Plaza Cinemas much more comfort and admission and food more reasonable in price.

Jason Meiers

This place is not up to par with other Regal locations. Other Regals have electric recliner chairs and trays for food all for the same ticket prices. This place got seats from the 80s that are low back and overall not very comfortable. The best seats are in each theater are broken.

Lynda Fowler

Friendly staff, theaters were pretty clean with the exception of some wrappers on the floor under the seat, but to be fair, it was the last showing of the evening. The girl at the concession stand made our popcorn exactly how we wanted it, even though she was new.

Liz Fuentes

Love going on sundays to watch a movie. Its clean and tickets are cheaper on sundays. Reason for not giving it 5 stars was because ive been there when its only been 2 or 3 people watching a movie and they have the movie on really loud.