The Golf Club

1315 W Ben White Blvd, Austin, TX 78704, USA

Address:	1315 W Ben White Blvd, Austin, TX 78704, USA
Phone:	+1 512-916-4653
Site:	teegolfclub.com
Rating:	4
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 11AM–4PM

Location

Photos 43

Reviews 9

Alan Thompson

I ordered a Mizuno Stand bag and after two rounds of golf one of the shoulder straps detached from the bag. I called Mark stating the bag would be sent to Mizuno and they could get credit or a replacement since I was within their thirty day full refund period. Mark agreed they would refund my credit card once they received credit from Mizuno. The same day I ordered a blue Sun Mountain carry bag with Robert and my credit card was charged. Mark forwarded an email from Mizuno with a return shipping label. The next day Robert called to inform me the color I ordered was not in their inventory and Sun Mountain did not have one. He refunded my credit card for the second bag. Sixteen days after Mizuno received my bag I had not received my refund. I verified with Lauren at Mizuno the bag had been received and The Golf Clubs account had been credited. I spoke with Justin at The Golf Club and inquired about my refund. He took my phone number and promised a return call after talking with Mark. Since I had not heard from Justin I called back that evening. He told me they were a small company and my request was in their credit department. I informed him the required documentation to process my chargeback to The Golf Club had been faxed to my credit card company and their service would be reflected in my review. I have purchased a lot of golf equipment from vendors in multiple states and never had an issue. I strongly recommend to everyone not to do business with The Golf Club. With their unscrupulous business practices I predict their closure within the next two years. I have seen this happen many times with companies such as The Golf Club.

A Private User

I searched all over the United States for a place to have my 10 year old Titleist Vokey wedges refinished and my how glad I am that I found The Golf Club. I knew from the minute that I spoke to the staff on the phone that they put their heart into pleasing their customers and providing service that is second to none. Several businesses across the nation provide refinishing services, but none offered the 4 week turnaround timeframe as well as a black finish that would not rust. All along the way, my emails and phone calls were answered promptly and the staff was always very pleasant to deal with. Today, I received my refinished wedges and there is absolutely no way that I could be more pleased. These wedges look better than new! They have a custom finish, custom paintfill, and the metal is now flawless. Wow! You would have to see them to believe it. I never would have dreamed that The Golf Clubs refinishing guru could have pulled this off, but he did. If you want great service and a great product, these guys are who you want to talk to. The Golf Club will be the first place I look from now on when purchasing golf equipment and I will not even look anywhere else now if I need a club refinished. Absolutely the best.

John Zustra

I bought a new putter, and used 3W and hybrid here on Saturday. I used them all on Sunday, one the first hole of the day after hitting at the driving range for 10 minutes, the head of the 3W snapped off. I returned to the Golf Club to exchange or have a new shaft put on, but they will not make any accommodations. Said I must contact the manufacturer to see what they can do or I can pay to have a new shaft put on through them. Customer service was OK - no one proactively asked to help or point you in the direction of the room to swing used clubs. Were friendly when checking out. Club selection is nice. Can find good deals on used clubs. Very dissatisfied with lack of offer to help (either calling manufacturer themselves or replacing the club). Not likely to return and will go to national franchise in future to avoid this issue.

Corby Houser

I have been doing business at The Golf Club since its first little shop location on South Lamar. John and his employees have always exceeded my expectations, and the proof is that this little shop has grown from a closet across from Matts El Rancho to a much larger building to accomodate its growing success. I have had several repairs flawlessly handled in house, and when there is a hiccup, John does his best to communicate and make it right, which is all you can ask for. Unlike Golfsmith, he passes his volume discounts on to the customer and always has the lowest prices in town when its possible. Its really nice to go in to a golf shop where everyone knows your name, and The Golf Club is the only place like that in Austin.

Daniel Gonzalez

This once was a great place to buy golf clubs in Austin. However, my visit yesterday has changed my mind about this place. This place would not honor their sale prices on Taylormade golf clubs; and this was even after showing the employee their own website publicizing the prices! The employee, Ben, was not friendly and had the most abhorrent body odor you can imagine. I walked in with my family and Ben just stared at us reluctantly asking if he could help. This place is a complete disaster. Please go elsewhere, just like I will be doing from now on.

dennis molina

Went in for some golf balls, found out they have $20 clubs, and probably the biggest selection of left handed equipment Ive ever seen (good for me since Im a lefty). Percy even fit me for some irons and I ended up leaving with a carry bag and a good used beginner set of irons for less than $300. Got really lucky on that deal. I didnt really know this place was even in Austin as I used to go to Golfsmith all the time but this place is my go to from now on. Staff is also super friendly!

Brian Abrams

I needed to transition from of Ping irons with stiff shafts to regular shafts. There were so many choices of irons so I went to Dicks, Golfsmith and other retailers and then stopped in to The Golf Club. These guys really know their stuff, helped me pick the right irons, Ben is an expert club fitter AND they are the cheapest in town. Got my irons on order and cant wait to use them. This is the only place to buy golf clubs and get great advice.

Sarah Summers

This place is great. The guys are all friendly and knowledgable, they have great deals and they know how to fit. I bought ping irons and always thought I wanted a 12-degree G25 driver, but after about an hour we decided on the SLDR S in a 10.5 based on my swing mechanics. It was time well spent and I love all my clubs. I seriously dropped from low 80s to high 70s within a few weeks of getting clubs that were right for me.

Bobby Tran

I went in to get my putter refinished and ran into some issues with getting it done before my next golf trip. The owner saw my post and offered to refinish the putter free of charge after the events had occurred. I would highly recommend this store for all of your golf needs. Thanks again because now my Scotty looks brand new but with a beautiful black chrome finish.