Address: | 213 Hayfield Rd, Knoxville, TN 37922, USA |
Phone: | +1 865-690-5211 |
Rating: | 3.4 |
Working: | 11AM–12AM 11AM–2AM 11AM–2AM 11AM–12AM 11AM–2AM 10:30AM–2AM 2PM–2AM |
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Alyssa Hendrickson
If I could rate this place no stars I would, we went in with a group of 12 people. The first 10 people showed up first and began the game and then the two other people showed up later. When it got to our tenth game, our game was shut off, when we asked why that happened, the manager said that someone didnt pay. The six people on our lane all paid, 4 with card, 2 with cash. They did not give a receipt to the 2 who paid with cash. The manager said if we all had receipts he would fix it, well when I called later and asked for him to explain why it shut our game off, he said that they dont give receipts to people who pay with cash unless they ask. Sounds like their problem, not ours. I asked him why it shut our game off and not the other lane, again he couldnt tell me why. The manager basically said there was nothing he could do. We basically all got screwed out of 10 dollars. We havent had any problems with this place until now, I dont know if management changed but this place is ridiculous. Will go to the maryville bowling alley from now on.
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Qais Arabo
Sunday Night $1.00 Bowling is a scam! I saw their add for $1.00 bowling after 7pm on Sunday Nights. So I took my family there at 6:30 to be sure we got a lane, turns out you have to get a "Number" and when your number is called then you can start $1.00 games. I got my number at 6:30pm, I went ahead and bowled at regular price till 8:30, my number never got called, we finished bowling and never got $1.00 games, I ended up giving my ticket to some random people sitting there. IF You Advertise $1.00 Bowling at 7PM, Then at 7PM should start $1.00 Bowling. Really disappointed, and feel ripped off. Other than that, the staff is nice, the facility is nice, and music was ok.
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Joy Ingram
We recently had our family reunion at Family Bowl. I have gone there for years and have always enjoyed the pleasant family atmosphere. I must say I was taken aback last night on July 4th when our family arrived (with small children) to hear music laced with profanity including the phrase MF quite frequently. I went to the counter to express my concerns and was told by the young man working that there was nothing he could do as it was coming from the Juke Box. My question is why would that type of music be even available in a setting that caters to families? You may want to reconsider going if you have children or find this music objectionable.
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Christopher Golden
You get what you pay for. Its competitively priced, but the overall atmosphere is dirty and run down. The dryer air, the ball holes, and the shoes all smell like mice that have died behind drywall. The shoes and balls are in very poor shape, with enormous gouges in the balls and the tops of the shoes separating from the soles. On the plus side, this is all encouraging us to buy our won shoes... In reality, my wife and I wouldnt bowl here if there were a more convenient location for us, but this still beats driving downtown on a weekday after work. I just wish theyd invest in some proper facilities and equipment for their patrons.
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A Private User
I took my son here and the music being played was terrible. There were songs with profanity, songs with word after word bleeped out and they even played a song telling girls to take off their shirts. How can you advertise this as a "Family Fun Center" and then expose kids to this type of obscenity? It would be one thing if they advertised a family time and then an adult time, but they advertise this as a family environment which it is not. The ceilings also look like the roof is full of leaks and that also makes me wonder about the food they serve at this facility. We have no plans to return to this facility.
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Jennifer Morgan
I had a kids birthday party here this past Friday. I came early to ensure it would run smoothly. Guests started arriving and the hostess would not even take the food order after time for party to have started. There were not even enough chairs for 6 players on each lane (which is what I had paid for). Pizza was awful, kids barely ate it. They should not charge for a party hostess that wont help serve food or organize party. Note to this bowling alley...Ive had 9 years of my daughters birthday parties at other venues and never had such a bad experience.
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Mikayla S.
Decent bowling alley. We came on a Saturday night and had a 45 minute wait. We had some issues with our lanes at times, and all of the lanes dont glow. The food and drinks are priced as expected. A lady from the staff was very rude while paying for an extra game. It seems like Saturdays are just a stressful time for the employees, which is understandable. We visited on a Wednesday most recently and took advantage of their $5 all you can bowl from 10pm-2am and service was better and wasnt near as packed.
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Jason Chambers
Very disappointed. The bar doesnt have a set time. I was told it would open 4 or 5 just depends. Then the bartender was not professional. He was more interested in the soccer game on the television. The cashier gets to pick the music so get ready for loud nonstop hard rap music. Keep in mind this is in the middle of the afternoon. I like rap music but I would much rather have a variety of music, especially since this is the time for parents to bring their children for the summer bowl program.
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Michael Florentine
Three friends and I stopped here for a weekend off. We were taken aback to find out we were paying nearly $14 for two games AND shoes, per person! $4 for cruddy clown shoes with holes. I wonder if the leagues have to deal with that. Besides that we had a good time. Might come back for glow/rock bowl or if theyre doing $1 game Sundays still. The place seemed very clean, between the Halloween decorations
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Chelsea Thurber
Horrible!!!! Would not recommend to anyone. The staff is extremely rude and disrespectful. For paying customers I expect to be treated politely and with respect but got neither. Will not be going back again, it is a rip off. We paid for 2 games and they ended our second game in the middle and would not reimburse us. It is filthy and the cleaning procedures are unsatisfactory.
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Jordan Weaver
Had a birthday party there for my nephews and the customer service was horrible. Not enough space, asked for trash bags several times & didnt receive, requested blue & green pins to be signed by guests & got 2 purple ones (didnt receive til after guests left), no one checked on our party, and had cleaning supply room open. Wouldnt recommend going here.
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BRIAN WINES
Worst place I have ever went to bowl... waited over an hour and a half for a lane and watched multiple lanes get taken by people not waiting for a lane. Total bs..staff sucked and were rude. This place lost 6 people hard earned cash and that from a business standpoint is foolish. Also the wait for a beer was 20 minutes because of 1 bartender...
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A Private User
An ok place to go bowling. Sometime the people working there are not to nice but they try. Before you go at night check what they have going on. Some night they have specials but it can be an hour wait before you get to play any games, other nights they have things that are not good for little kids to go to.