|Address:||246 S Illinois Ave, Oak Ridge, TN 37830, USA|
|Working:||12–9PM 12–9PM 12–9PM 12–9PM 12PM–12AM 12PM–12AM 12–9PM|
I received the worst service ever at a bowling alley which is supposed to be family friendly. We brought in a group of kids and they refused to put up gutter guards. First he lied and said all the guards were broken and being repaired. Which was obviously not true because they were visibly strewn across the bowling alley. Then when I called him out on it he said that he was the only staff and that it was a full house due to league and that he was not about to be running up and down the lane catching the balls that would be getting stuck in the gutter. I said we would wait until he was less busy signing up the league people and he didnt even response and I was forced to walk away. The look on the kids faces as they kept getting gutter balls was heartbreaking. Needless to say we will never come back to this bowling alley and I highly recommend NOT coming here especially if you have kids. Worst experience bowling ever. And if you see my picture league hadnt even started yet and we played for thirty more minutes before any of them even started to bowl. Just ridiculous.
Avid bowler. Recently moved to Oak Ridge. Gave this place a shot cuz its less than a mile from my house. In the future, Ill drive the 45 minutes for Fountain Lanes. 2 guys working the counter were rude (overweight bald man and older fellow). Tried to deny our groupons coupons til we raised a stink about false advertising. Took 12 people with me and these guys were trying to haggle over the price of (Groupon says COMPLIMENTARY) shoe rental. Waited 30 minutes (sign said back in 5) for someone to work concessions. When my wife enquired at the front desk, she was told to wait patiently cuz the clerk was on a "5 minute break". Faulty lanes, scoreboards, and balls. Disgusting bathrooms. Terrible food. Bad service. Place is a joke. BEWARE!!! PS- Google made me give this establishment the 1 star it got. ... At least the shoes were clean, I guess.
A Private User
This place is awful. Customer service was non-existent and the equipment was gross. We went there on a Friday night to bowl, drink some beer, and eat some nachos. the lady working the grille was on her cell phone and told us the grille was closed (it was 9:00...it should have been open until midnight). The bar was also closed the entire time we were there even though it was also suppose to be open until midnight. The guys at the front desk said someone would be in shortly...well that never happened. Neither of the men at the front desk cared enough obviously, to do anything about the situation OR go pour beers themselves. I will never go back, it was a total waste of a Friday night.
We went as a group recently & the 2 guys working there were utter JERKS. They had nasty attitudes, were very impatient with us & didnt seem in any hurry to help us with anything. They didnt like the fact that we asked for gutter guards (after my sons ball got stuck in the gutter twice, I FIGURED theyd appreciate us having the guards in). They also dont have a bowling ball ramp, which would help tremendously with the slow ball issue. After dropping that much money into their till, they SHOULD have had better attitudes. I guess since they had the money, they got their share & didnt care.
Ive been coming here since i was a little kid so this is a bit biased. Bowling was and still is a part of my childhood. The smell of fries being fried and the sound of pins being knocked down are the sound of many of my memories of my home town. Anyways i normally go during the summer at night on the weekends. After 8 they turn on the blacklights, disco balls, and strobe lights. Theyre food is also AMAZING! I would recommend coming with big groups.
My family has been going there for years. The staff is very courteous and friendly. We have never had any problems there. I have been to a few other places in Knoxville and prefer to come here over them. Prices are good, food is good and it is well kept. Equipment isnt brand new so it has some wear but that doesnt bother me. I would recommend this place.
They really need to work on the floors. The floors are wildly inconsistent, at times they were slick as normal and other times they had completely no slide to them. Many of us almost fell over because we hit an unexpected patch that had no slide to it. Worker wasnt pleasant and shoes looked about 30 years old.
Its a homey, family friendly place with daily deals. Wednesday, two people bowling two games is only $13 (which includes shoe rental). The man who runs it is always helpful in giving hints on how to bowl. My boyfriend and I drive about an hour to go here versus the one at Fountain City.
ordinary Red neck
Horrible customer service. Pizzas were frozen cheese pizzas (totinos style) that tasted like garbage. Manager refused to allow us to bring in outside food ( A Birthday Cake for a 5 year old) very rude people work here with very bad customer service and food quality in the same area
A little expensive ($18 for one adult and two kids under age 6, and we went around 1:00 pm), but the bowling was fine. The place is a little dirty and old feeling. They do offer food and beer, though, so thats a plus.
Great fun with reasonable prices. Good background music player when league bowling isnt active. Good special prices on Sunday and Wednesday. Also it houses an outlet of "The Other Place" deli... yum
Very much fun! Clean family environment and great bowling facility plus pool tables and games. Super clean and nice helpful staff....and great music for our Saturday night fun!!
Great place for the family to have some fun or for friends to hang out. There isnt much to do in Oak Ridge, so the bowling alley is a huge asset to the community.
Plenty of lanes, clean and bright, great food and friendly people willing to help. Fun Cosmic bowling Friday and Saturday nights starting earlier than others.
Always clean with a courteous staff more than willing to assist us with any issues that may arise. I recommend this bowling alley to any group small or large!
Dude that works here gave it 5 stars and all other bowling alleys 1 star with bad reviews. That alone is douchy and worthy of 1 star..
Has lots of lanes, so getting a space isnt really an issue. Is an older alley, so it is a bit run down, but still a good time.
I went to play pool. 4 or 5 tables, missing balls and only 4 cue sticks for all tables to play with. Will go back but not often
Easily our favorite place to bowl. We love the old wooden lanes and most of all, the community of fellow bowlers and the staff.
Lanes are fine. Part of the ceiling fell on my uncle though (ceiling badly needs repairs) and half of the arcade is broken.
Nice people, clean environment and always fun! The parking lot is well lit and the night time bowling is the best!
Its what it is, a bowling center. Ive heard that the staff are rude. But its unique. Nice neon space feeling.