|Address:||5 5th St, Hood River, OR 97031, USA|
Went to see Warcraft 3D. It has been listed Monday - Saturday (but for some reason not Sunday) for showings at 4:25 and 9:50. Bought 2 senior + 1adult tickets, popcorn, hot dogs, nachos and some drinks and our tickets. $60.00+ grand total. They gave us 3D glasses and brought our hot dogs and nachos to us when they were ready. Very small box theater, no smell. The movie started, but was not in 3D. I mentioned this to one of the young men behind the counter. Minutes passed, no word. The young man had just said he would check it. But this time I was told he would have to check with his manager. Finally they told me the 3D projector was not working correctly. Said they had been having trouble with it. Nothing about this on their site at that time. We were offered some free passes but refused them, said we would not be back and would just ask for a refund of the ticket prices. We were 30 minutes or so into the film by that time. We settled in to watch in 2D. But another man comes in and said we would have to leave if we were going to ask for a refund. So we said we would leave, and we left immediately. Paid with debit, was told refund could only be in cash. I was glared at by this new guy who had showed up and basically kicked us out. Without exception, in 30+ years of going to movies, if there is an issue on their end, we are allowed to finish our movie (if the issue has not interfered with playback) and we are issued full refunds as well. Because of how my parents and I were treated I can not recommend this theater. Food was OK, staff was courteous. If you want to see a movie in Hood River, stick with Andrews Pizza and Skylight Theater. Limited selection, but excellent food, seating and staff. Very comfortable; we watched Now You See Me 2 in 2D. $89.00 purchased 2 senior and 1 adult ticket, 2 pints, soda and a 14" pizza.
I wrote an email to the business but was rejected. So here is what I wrote: Hi There, I own my own business and I am giving you professional courtesy because I would want the same.. I went to your theater last night to see the Divergent series movie. I have to say that your theater is disgusting and I will never be back unless it has a serious deep cleaning. It smelled like vomit. We switched seats and the smell was still so gross that I wanted to leave. I only stayed because I was invited and didn’t want to be rude to my friend. The seats were moist.. Moist like mildew or something. So nasty. I took a shower as soon as I got home and washed my clothes. Please clean up your theater. It used to be so great. Thank goodness you serve wine and beer. Sincerely, Melissa
Crap overpriced food. Painfully unaware staff. The only reason this place is still open is because they have a monopoly on the local movie scene. I challenge someone w the financial where withall to dethrone the Dictator of the Hood River movies scene. Seriously poor customer service. Bad Food. And the theater smells awful.. also.. those who dont know... this theater is owned by Andrew aka. Andrews pizza and skylight theater... his pizza sucks, seriously, and staff is just as asinine as the dingalings at the other theater... Drive to the Dalles or Troutdale if your wanting a theater experience. .. other wise rent...
Im sitting in the Hood River Cinema right now. I ordered a large popcorn to share with my son & husband. I saw that the popcorn was at the very very bottom of the glass and is mostly seeds. The kid was unable to fill the popcorn bag completely so he handed me a 3/4 full bag. I ask if he was goin to make some more popcorn to fill the bag. To witch he replied he would make any more till they were out. I looked at the now COMPLETELY empty popcorn container and ask for my money back! Aparntly the 1000% mark up on popcorn isnt enough to actually get them to make popcorn!!! And the seats are DISGUSTING!!!!
Hood River Cinema is a small town theater with 5 screens. Sure it could use some upgrades, but the ticket prices are fair for what you get. Plus, they serve wine and beer so you cant beat that :) I was going to give 4 stars, but I noticed about 3 hrs after the last show I did not have my wallet and the theater was already closed. I went back the next day and the cleaning lady found it and turned it in! The staff was awesome and we all had good laughs :) Thanks cleaning lady! I owe you one
Came here with my family of four. Went out of the theatre to get drinks after sitting down. There are 5 employees behind the counter, 4 employees are leaning of sitting on the back counter while one works the register. There is a line. 4 employees start blankly into space. I make the comment "looks like your the only one working tonight." To the registrar and get a dirty look. The owner of this establishment is throwing money away hand over fist in these worthless employees.
Went to see John Wick 2 and walked in to the theater and it stunk like cat piss. It got worse and worse the further up you went. Seats were stained and floor was dirty. Only reason they get 2 stars is because the two ladies kindly refunded our money. Had been looking forward to seeing the movie
Its a terrific little community theater, I often take my Great granddaugther there when I am in Hood River. Last weekend was atypical because the Hop Fest was going on across the street and the music from the festival could be overhead in the theater.
Paper thin walls, stuck blue pixels on our screen, and the lights came on with 30 minutes left. Save the $21 (pair of us) and watch it at home when the blu-ray comes out...
The movie was fine and they do have a stadium seating but having to wait in the same line as concessions just to pick up tickets I bought online was ridiculous.
Crazy expensive and small screens. Seems they like to pretend they are a large high tech theatre but its really just a cramped big screen TV for the same price.
It is 1 of 2 places in HR to watch movies. I like that they serve alcohol, but they need to turn up the volume in the theaters.
The workers are uneducated and Everytime I go in there it smells and looks unsanitary. Maybe freshen up the seats ?
Im a local so this is the only place to go other than skylight theater, but they only show a select few movies.
They turned the movie off right at the end! Sat there for a while and nothing. Sad.
Its a good theater for hood river. Good selection of beers here as well.
A little dirty and always has kids running around during the movie
Good place.. little expensive for a small town.. but I get it..
Very small amount of seating and poorly kept front counter
Current movies being played in a wearing out theater!
Locally owned. Beer, wine and pizza. Great staff.
What you would expect from any cinema, but no 3D
Nice little cinema. Small but comfortable.
OK theater, the staff is usually grumpy.