Embassy Suites by Hilton Saratoga Springs

86 Congress St, Saratoga Springs, NY 12866, USA

Address:	86 Congress St, Saratoga Springs, NY 12866, USA
Phone:	+1 518-290-9090
Site:	embassysuites3.hilton.com
Rating:	4.7

Location

Photos 100

Reviews 15

David Waltzer

A very nice brand new hotel. with a little tweaking still needed. The room was nice and well appointed (not too carpetey- which I like). The beds/pillows were super comfy. The front desk was filled mostly with very friendly accommodating (and sincere) staff. Personally, I hate that there are no operable windows in the room. However, the climate control worked well and we were always comfortable. The polish I would add would be a little more care in pre-room prep. Sofa bed had some crumbs (though the rest of the room was very clean). TV stations didnt work (and the fix was something that should be routinely done at every room-prep). I feel like all these things will easily be tweaked in the coming months (They just opened 2 months ago). The only really low point was the desert at the restaurant (we only got dessert there). The desserts were mediocre (diner-level) and they screwed up the order and gave our 2 year old an espresso cake (which is kind of funny, but it really ruined our night). The restaurant management was very low-rent and didnt get it but the Hotel management totally realized what a screw up that was and took care of us appropriately. I would try them again and give them a shot to earn 4 or maybe even 5 stars. NOTE: I am starring them in comparison to other hotels in their class. Obviously not comparing to Westin or W type spots.

The Don

Embassy Suites was really nice hotel, the room had a bathroom with two doors which was really nice for us to use a kitchen that included a sink, microwave, storage, refrigerator, & and a Keurig. The master suite had a king size bed and dresser a TV lamp and a couple of night stands to put your stuff on. The main living area had a queen size sleeper sofa desk chair the desk also doubles as a dining room table a Chester drawers with a TV thing on the first to use mirrors all over the place it was a very nice. And for breakfast a couple of chefs made us all much to our liking as well as strawberry flavored Belgian waffles and Waffles are really good theyre also other items there to eat which I did have bacon and eggs and this three potato which had sweet potato home fry potato and purple potatoes which where really really good. The service here is been really good everybodys been polite kind helpful an I would definitely recommend booking your next hotel stay here @ Embassy Suites in Saratoga Springs, NY & I will definitely come back 2 this wonderful Hotel. XD

Tom Ruby

In town for only one night, and dont like staying at the hotel where my conference was held. Usually stay at the Hampton Inn, but discovered that they had just opened an Embassy Suites. It is a bit tricky to get to the hotel, but that should not be held against it. Spotless décor. My room was not ready - but my bag was held for me. I had a corner room on the top floor. Absolutely gorgeous!! Roomy and well lit. I did not take advantage of the Happy Hour, but did take advantage of the made-to-order breakfast. Typical of all Embassies I have stayed in. I love to have a wide selection of foods. It will be my go-to place to stay when in town.

Abu Koshy

The hotel is located minutes away from all the food spots. The inside of the hotel is beautiful and clean. The only thing for me is the inside is a little cold for my liking and thermostat in the room wasnt working to increase the temperature, some kind if problem they were having with the system the maintenance guy told us. The breakfast in the morning was AMAZING, better than most paid breakfasts Ive been too. Also the service in the morning was GREAT, in the evening could use some work. Overall good experience.

Ichiro Uchiyama

They totally took care of us. They were overbooked and didnt have the room we booked when we checked in. They comped a bunch of stuff and reduced the room rate significantly. Decor and rooms are super nice. Kind of like Adirondack chique. Restaurant and bar are like a real standalone place, not just a standard hotel bar. Id go there even if I was staying st the hotel. Love the outdoor seating. Very trendy. We got a room near the elevator. A little too much noise carried in from the hall.

Jordan Grosse

Located near Congress Park. Stayed a night to attend a wedding. Beautiful location and lobby. Food wasnt that great at the restaurant located in the hotel. Found brown sticky spots on the sheets and pillows on the bed as soon as I walked into my room. Wish it was a better experience. From this visit, it was not worth the amount my group spent to be there. Other people in my group didnt have the issues I had in my room. So could of been a one time deal.

Victor Miller

Rooms are very accommodating. Quiet & restful. Beds very comfortable. Our room had a king size bed. There were three inside doors that added privacy to sections of the room. Two large windows with blinds that are sufficiently darkening to keep out the sunlight if you want to sleep-in. Heating & cooling system is quiet. Very handy kitchenette & computer desk. The complimentary breakfast is the best I have seen anywhere!

MN K

We decided to stop here only because we were tired driving home from Canada. The staff was extremely friendly and helpful. Our suite was very big with a living room and large bathroom. This was the best breakfast I have ever seen at any hotel where breakfast was included . We now make it a point to stop here every time we drive back from Canada. Great stay!

Robin blair

Stayed at the Hilton Embassy Suites in Saratoga for a wedding this past weekend. This hotel was Gorgeous!! The room was spacious, stylish, immaculate clean, and the complimentary breakfast was outstanding!! I wasnt expecting anything special and just needed a room for one night-but boy, was I impressed! Will come back for sure!

Samantha Dickey

This weekend I stayed at the Embassy Suites for a bachelorette party and was so pleased with the service we were given. We showed up early and they allowed us to check in before our allotted time. Our room was clean and spacious. The service we received was fantastic! I will definitely stay here again!

Craig Cusano

Brand new, no signs of uncleanliness, and a very helpful staff. Breakfast is available every morning, and its better than your average hotel breakfast. Im not sure if wifi is available, but there are cell dead zones with T-Mobile LTE. The bar/grill offers great food and friendly, quick bartenders.

Steph B

Super convenient location!!! Room was clean and had pack-n-play ready as requested. Breakfast was very good with lots of choices. The room was quiet and had blackout shades. The biggest plus was the CVS right across the parking lot that had a surprisingly large selection of food.

megan mckeever

Decent & clean rooms, but unfortunately poor customer service that leaves a lot to be desired. Be prepared for prices that per the manager can be changed at anytime despite reservation prices and to be given completely different answers by different staff members.

Scrion

The bar and restaurant area has ample seating for over fifty guests. Live music was present during my stay and complimentary food was provided. The hotel itself is located within close proximity to a strip mall where overnight supplies can be easily purchased.

John Barrera

The hotel decor was most appropriate for its location. The desk staff was both very professional and curtious. The wait staff was on point and knowledgeable. Overall is was a very positive experience and would not hesitate to return.