Grove Hotel & Ice Palace

1 Dock Walk, Cherry Grove, NY 11782, USA

Address:	1 Dock Walk, Cherry Grove, NY 11782, USA
Phone:	+1 631-597-6600
Site:	grovehotel.com
Rating:	3.1

Location

Photos 61

Reviews 11

A Private User

Cherry Grove in Fire Island. Over the next week, I am going to give our millions of readers reviews on several places there, but the first one I have to give you is on The Cherry Grove Beach Hotel. And it is not happy. Having stayed there so many times over the years, I knew this was no Hilton Hotel. But they always had reasonable rates ( compared to Fire Island standards ) and last summer the place was sold to a new owner. I have been very busy all summer in the Hamptons and working on our websites, but after so many e-mails from the new owners saying how packed the place was and when I looked at their website, all the rooms now had Air Conditioning and TVs, and even know the room rates went up a huge amount, I booked a room there thinking the place was finally fixed up. How wrong I was. The Cherry Grove Beach Hotel is the biggest dump I ever saw, worse than when the old owners had it. There rates for this dump vary from day to day but they go as high as $500.00 a night. And you may ask what do you get for this? Well you dont get beds like they advertise, you get more like cots. You get a bathroom with mold all over the ceilings, walls with pipes hanging out of the walls, ripped carpeting, linen that is never changed while you are there and windows that are painted shut. You get a TV that almost every channel says cant get a signal. The lock on the door was broken and every time it took me 10 minutes jiggling the key to get in. My lungs are killing me from breathing all the mold spores in the room. I woke up with bite marks everywhere, and I dont know what was biting me in that room. You cant even go to the front desk and complain and check out and get a refund, because they do not give refunds. There website uses photos from probably 25 years ago of everyone dancing in there club the Ice Palace. It says dance till dawn. I guess you could, but you would be dancing by yourself. Even at there highpoint on Saturday night, the place would be considered dead by almost any club standard. There looked to be very few people even booked into the hotel. They used to give after summer discounts, but this new owner still thinks its summer with these outrageous prices. I talked to one guest from New Orleans. He said he had been coming there for years and would never stay again. He is going to go to the Belvedere, which is one of the best guest houses anywhere. I talked to Fire Island residents and former business owners there. They said because of the shape of the hotel and the very high prices, people are just going elsewhere and the businesses all over Cherry Grove are suffering. I had my best friend come over to the island and he was so disgusted by the room, he went elsewhere. The fact remains, you can get along just so much by ripping off customers before they go somewhere else. I consider this hotel unsafe, Garbage and wood stored on the side of the hotel, Rusted fire extinguishers. Toilets that take 3 or 4 flushes to flush. No ice machine and they tell you to go to the bar, but if it isnt open, you are out of luck. One last note, I also noticed that the owners apartment on top of this garbage dump was being renovated to look beautiful. I saw them working on french doors and workers painting his place. Nice to have another greedy business owner in Cherry Grove !

whyucare MYOB

I am a former employee there and One night I stayed there, I stayed for free and still feel like a should have a refund. The beds are more like cots and the room is very out dated. It smells in the rooms and the bathrooms are small and not clean. They dont change your sheets while u stay there. The stairs going to the upper floor rooms are falling apart as well as the decking in most of the place. Seems to me they just give a cheap coat of paint and call it a day. Its unsafe for the crew and for the guests alike. The store is nice and the dance floor/ bar is nice but still could use and update. The new owner DAVE is not a nice guy to work for. If you are looking to over pay for a dirty smelly run down hotel then this is the place for you. if not there are other options that are walking distance from the ICE PALACE. Hope this helps.Point of this post save your money and stay in a nice hotel besides you will have to save your money for the small over priced drinks anyway. The entertainment there is the only thing that saves that place. sometimes that is just not enough and it will all come to an end soon im sure. I see less and less people every year coming back and the new customers have nothing positive to say about there stay.

Chris Plume

Every thing is getting done with the new. Grove hotel. And the Ice Palace is up and going for the summer time....

Luis Valencia

An awesome venue for events, or just a drink with friends.

Michael Ricciardi

Was a very nice dance floor and multi bar setup.

Went for the club parties, very fun space

Bryan Glover

Love the drag show! Service is great.

Rajnandini Blair

It is my favourite hot

justin dula