Brooklyn Zoo & Aquarium Pet Store

Address:	2377 Ralph Ave, Brooklyn, NY 11234, USA
Phone:	+1 718-251-7389
Site:	brooklynzooandaquarium.com
Rating:	3.7

Location

Photos 100

Reviews 26

Emmanuela Pierre

Ive been meaning to post for a long while but after todays events its now necessary. I got my cat from here 10 months ago beautiful kitty about 3 months old at the time. I was told that she (Stella) was check out by the local vet and is in good health. They did also say to me not to let any doctors scare me about the scares in her eyes as she was born that way and is perfectly fine. Its my fault as that should have been a major red flag. First, imagine my surprise when I go to get her spayed (3 weeks later), I learn that she was actually a BOY!!! (change name to Luke). And that the cloudiness in his eyes should be a major cause for concern as its a sign of possible blindness in the future or any other birth defect thatll cost me later. After examining him, my vet recommended I consider giving him back. But how could I?...I had grown attached and if the pet shop didnt even know he was a boy after supposedly getting him check out, would they even take good care of him??!!!. Obviously, I was lied to and couldnt return him to people who didnt look out for his well being. So I kept him and hoped for the best. Last week, he stopped using the bathroom and was immediately concern and took him back to the vet. Luke was severely backed up, his colon had stretched 3x its size and pushed his bladder to another position. affecting his ability to pee. After some testing, it was discovered he had major organ issues and developed a condition that affects many elderly cats. Hes only A YEAR OLD!!!! Luke had been hospitalized for a week to help void his bowels and even to pee as he could no longer do that on his own. Today, I had to make the difficult decision to put him to sleep as he was in so much pain and had weaken so much he couldnt eat or walk. Im just so angry, sad, infuriated and feel the rug had been pulled from under my feet. This is just unfair!

A Private User

I have two exotic desert bearded dragon lizards. The reptile dept. in this store is great. It is run by the girl Lisa who always helps me all the time with my purchases. Crickets, goliath worms. Their prices are unbelievable cheap on some items are about average on others. If you have a problem with an item, they are more than happy to work with you on return or exchange. They are friendly always and know me by face. If you need anything and they dont have it in stock, they order it for you. I love the personal treatment i receive from the place i recommend it highly to other consumers.

A Private User

Chivalry is not a word to discribe this store. Rude and incompetent staff. @Shirleen I have no idea what youre talking about but my guess is you work or manage this store and are afraid of bad feedback for sake of the stores PR. Im sure this store isnt prejudice against any race or gender but the downside of that is they are rude to everyone equally. I strongly suggest you refrain from criticism of anyones spelling since yours is sub-par at best. P.S. - I wouldnt trust ANYONE in Brooklyn with my dog, hell anyone East of the river for that matter.

Cynthia Filipinas

I come here for my pets needs. Staff is incredibly nice, store is clean and very well organized. My favorite room is the reptile/bird/ furry animal room. They have an assortment of supplies and food. You can get your pets groomed in the back room. A variety of fish and tanks are available too. You can get your pets groomed in the back room also. What I like the most about going by this pet shop is that they make you feel very welcomed and when I do swing through, they usually have what I need in stock!!! Thank you!!

bradley richardson

This is a place that makes real animals enthusiasts sad to go to. They have a great selection of animals with decent but wrong care. They have reptiles under incandescent bulbs, tortoises (225 for sulcata babies, really?) eating romaine lettuce (while they sell proper food) with an obvious pyramiding issue on an older Russian. While the animals may survive living there, it is not a life that one would put on any creature.

elaina Juno

If I could give a zero I would. I bought 2 rabbits from this place n both had same problem n died. I would not recommend anyone to come here. I took the rabbit to the vet cost 400 dollars and still died. They dont even have a vet checking these animals they are sickly. This is worst place. Please do not buy any animals from here they do not care for them.

Anthony Eccleston

Decent selection of fresh and saltwater animals. Largest selection of marine animals in the area. Reptiles look good, housing could be much better. Large snakes and lizards in small tanks. Small animals are over crowded and birds could use more TLC. Good selection of animal and aquatic supplies. Prices dont look to be excessive. Customer service was good.

A Private User

Love the selection of animals and products. If they dont have it they will get for you in a couple of days. The staff is very wonderful and they are very knowledgable. The puppies and kittens are very happy and playful. They have a wide variety of fish and reptiles.

A Private User

Has everyone forgot that this pet shop killed a chihuahua by leaving it to dry too long? Basically, they fried the dog. There was an article in the New York Post. They may have most of what you want and have a friendly staff, but frying a dog? I dont trust them.

Shannon James

This place is definitely a one stop shop for pets. I love going in there for a purchase or just for a look see. The staff are friendly and helpful.

Danyal Khan

Just like with most small pet stores, the quality of care for the animals is poor. Dont think i would actually buy another let from here.

A Private User

They treat the dogs they have for sale like crap! They have them in these cages that are ripping their paws apart!

Ayanna Homer

I thank GOD they have good grooming here my friend told me about this place an I cant go wrong will recommended

Adina Schulman

Small Store. Have some nice fish there. They had what i needed so it was a good experience.

Kimberly Gaffney

I get my dog groomed here they always do grest work and