|Address:||6 Championship Dr, Auburn Hills, MI 48326, USA|
Parking is way too expensive and I wasnt very pleased with the parking attendants outside as well. The venue itself is very pretty and its a shame that this will be the Pistons last season there. Maybe because its at the very end of its life span, maybe that is why I was given such poor service from not only the parking lot attendants but a couple of the vendors inside as well. It appears that they didnt care about their job or their customers. there was one very friendly older woman who helped me find my seats that redeemed my visit to some extent but I was so disgusted with the poor quality service I got from everybody else that it really put a damper on my experience
Me and My Fiance took our son to see Marvel Universe.It was a great show,we really enjoyed it, However....I expect toys and souvenirs to be expensive at these type of events,but, the prices for concessions is ridiculous...I spent a total 27+ dollars for 2 21oz soft drinks,1 bag of popcorn,and an order of nachos AFTER we were blindsided by the 15$ charge for parking...if thats the norm for The Palace I can assure you this will be my first and last time coming. 150$ for tickets,15 for parking,and 27+ for snacks is a bit much when you attract a nice enough crowd to not have to charge for parking or ridiculous pricing for snacks...Im glad the show was only two hours
Rediculous car lines, entry lines, beer garden lines. Security staff rude (far worse than TSA) and for pretty flimsy security (ie, saw folks walking past without being screened). Took a limo to have a designated driver...had the parking attendant basically extort us for a $50 "drop off fee," apparently since the werent getting a parking charge from us. At the bars, could only get 2 drinks per person, so could not go get a round for our group of 10 without bringing half of them. All bars stopped an hour before the venue, so despite having a designated driver, no game. Niel Dimond concert was awesome, except when the sound team let feedback squeal out.
This place is large enough that you shouldnt have any problem getting tickets to your favorite concert or event. Theres plenty of parking and lots of bathrooms, which are usually pretty clean (considering the size of some of those crowds!)acoustics are pretty good for the concerts, and most of the seats give a pretty good view, even in the top rows. Food and drink selections are various and many. One negative, it can be a big challenge for those who are handicapped to find parking, and seating, and theres A LOT of walking. However, if you call ahead, or at least, arrive EARLY and ask for help upon arrival, the staff will accommodate you.
John Wahl VI
Easy parking, short walk to the venue from basically anywhere you park (parking is $15 for a car, $20 for a limo (yeah... a limo! I never seen that advertised before...) and $30 for buses. The Palace looks like it was built last year, even though its 26 years old. The staff is friendly and helpful. Everything was spotlessly clean. The food and drinks are about par for what a venue would be, but the quality was good. Its a real shame theyre going to tear down this beautiful venue because no one wants to buy it after the Pistons move back downtown, so get in a concert or a game ASAP for one of the best venues Ive ever been at.
Ive enjoyed many Pistons basketball games here over 2 decades, and even when youre sitting at the very top of the arena (which Ive experienced), you can still appreciate the event. It doubles as a great concert venue as well. About 5 years ago, I witnessed my first "Wow! That was awesome!" reaction to a concert by Nine Inch Nails. This is a great place, and the staff has always been friendly and helpful. Ive encountered some situations in which the seating was a bit dirty, but certainly not the worst Ive endured. Great parking, right off I-75 and M-24/Lapeer -- youll never have to worry about finding an open spot.
I was at the last game the Pistons will play here. I dont know what the future holds for this venue since the Pistons are moving to Detroit (Closer to where I live - which is a plus for me), but the Palace is still beautiful and has been extremely well maintained and updated. Id hate to see it bulldozed down as it could still be a great concert/event venue - but - business owners tend to do whats best for their organizations and you have to respect that. Thanks for all the years of seeing awesome shows, sporting events, visiting the suites and being invited to the special events held for season ticket holders.
Went to 6/2/17 Neil Diamond Concert. When driving into the lot, there was no sign to show the parking charge. The guy collecting money said it was now $25 to park. Looks like someone is trying to rip-off the patrons because the palace is closing. When I got to my seat, the floor was sticky all over, and the seat barely had any padding left. I felt like I was sitting on steel. I will avoid going to any more events at the palace. They obviously do not care anymore about this facility, and the parking charge is totally ridiculous.
Great venue for sports! Im originally from Oakland and frequented Oracle Arena. When I went to my first Pistons v Warriors game here at the Palace, I was pleasantly surprised how open, spacious, and clean it was. Ive sat up in the upper concourse for a private party and also in regular lower level seats. The setting is what youd expect but again spacious and easy to navigate. The selection of food and beer was above average too, bar food but nicer bar food versus the low quality high priced concessions you typically find elsewhere.
I went to the Sia concert a few weeks ago, The staff was nice to my service dog and I. I bought 3rd row tickets 2 very nice ladies walked us through the back way so no one would bother us about the dog. I did have trouble buying accessible seating for an affordable price though. I ended up sitting in the row behind the disability section because the tickets were much less, but the staff in the disability section took care of us like we were in it so that was very nice.
Nice venue but very very sticky. Very comfortable seats with a decent view from almost any seat. We were pretty annoyed with the $20 parking fee. It was explained that it is so high because theyll help us if our car breaks down or gets a flat tire. For $20 there better not be anything in the parking lot to cause a flat tire and my car is young enough that it shouldnt need jumped anytime soon. Other than that, the restrooms seemed clean and easily accessed.
I am handicapped and have difficulty walking long distances and stairs. Even though my seats were on the main floor, The Palace makes their visitors take the stairs up two floors, then down three flights. The handicap support team took me through the backstage area via wheel cheer and an elevator. The staff was very helpful. The Palace is closing after many years. Its hopeful that the new Downtown Detroit arenas will be built handicap friendly.