|Address:||6 S Vail Ave, Arlington Heights, IL 60005, USA|
My fiancé and I attended a wedding at this venue on Sunday, July 3, 2016. Out of a 200 person wedding, over 80 wedding guests are sick (including the bride and groom) and being hospitalized for a food borne outbreak. My fiance and I got released from the emergency room yesterday. When the groom spoke to owner, Tom, he tried blaming it on the bakery the couple hired to bring sweets for the sweet table (both me and my fiance did not have any sweets along with many others). How can someone point blame without investing on their end first? Poor business and customer service. I hope this place goes down the tubes. Not to mention, the food was not served hot (not even lukewarm!) we had cold food! It came out super late (we didnt finish eating till almost 10pm and appetizers were served at 6pm) and the staff did not seem like they knew what they were doing, all scatter brained and eager to get out of there. I feel terrible for the happy couple who wasted their hard earned dollars on this place. Beware!
A Private User
We had our daughters 1st birthday party here. Called them three days before (the party was supposed to be outdoors but the temp dropped, we had to find a last minute indoor location). The office staff are little cold, beware of extra fees for pretty much everything, from hanging stuff from the ceiling to the AV system to the use of the bridal suite. But the day of the party was perfect- Halina, our banquet manager, was on top of everything. I didnt even have time to glance at the buffet table, and yet got many compliments on the quality of the food and the service. The staff were hands-on, punctual, open to every request, and the food was excellent. The ballroom is beautiful, and the balcony is a beautiful place to take pictures. The location is perfect, downtown Arl. Heights, with a covered garage next door and plenty of street parking. 4 stars.
Shawna and the entire staff at Metropolis are an outstanding team to plan a wedding with! They made the entire process easy, fun, and stress free. Shawna kept me up to speed on details, meetings, and deadlines. She had an amazing ability to work with my large family that all wanted a say in wedding planning and allow us to still have fun in the process! The day of, Shawna and her staff set up the ballroom to look like it was straight out of a bridal magazine. My jaw literally dropped when I first waked in the room! I wouldn’t trust anyone more with all the details of my big day, Shawna is a blessing and her team creates memories to last a lifetime at Metropolis!
We held a corporate event at the Metropolis in Sept. 2016. The event was originally to be held at another venue that had shut down less than two weeks from the date of the event. Thankfully, the Metropolis had the date free! The staff at the Metropolis went above and beyond to help us transition ALL the details of the event smoothly in such a short amount of time. Courtney provided outstanding service which helped keep our stress level low. We received several compliments from our guests regarding the venue and the service provided. I would highly recommend using this beautiful, unique space to host your event.
Wow! What a stunning venue for a wedding. A metro design, spacious layout, large balcony overlooking the beautiful downtown Arlington Heights. The photo possibilities are endless if you are looking for a city feel and conveniently has a park across the street. The Metropolis Ballroom staff is fantastic to work with and the food is amazing. The Metropolis Ballroom is hands down one of my new favorite venues and I am looking forward to covering future weddings at the Metropolis Ballroom.
Went here to check out the venue for our wedding. The staff were extremely rude and only gave use 15 minutes to go over all the different packages and look at the place. Then he called us about a week later to see if we made a decision. We did and we certainly told him that because of his lack of respect and attention that we are not going to be using their facility. We really wanted to love this place. Honestly we did.
My wife and I had our wedding here. It was great. The staff worked with us to get everything perfect. We werent absolutely thrilled at our tasting, but they pulled out all the stops to make sure we came back and tried again and it was supurb.
PIANO BAR and open wedding receptions/parties you can join in on. Great atmosphere and the only piano bar around!!
Check out the special events held here and also great place to host a private event. The Staff is wonderful.
We were here for a private event. The place is really nice, clean and cozy! Staff was nice.
Mothers day brunch was amazing. The freshest oysters I have ever had. Excellent wait staff.
Dinner was spectacular, appetizers were mediocre. Very friendly staff and very clean.
Very good food and great place for a Business dinner for small to large groups.
Best event venue in the area. Great setting and best staff around.
As a guest the food and service was amazing. I had a great time
Nicely upkept hall for parties, celebrations, and quinceñeras.
Can use some updates. Banquet hall is bright and spacious.
Nice place for a small banquet. Hidden location .
Great wedding venue. Food was delicious
Great Wedding venue to DJ