|Address:||12 S Hunt Rd, Amesbury, MA 01913, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM|
I just had my sons birthday there. Never again. We booked a month in advance and it was to include 3 hours of tubing, pizza, chips, 2 pitchers of soda and a party table with service. First when we arrived they didnt have a table ready. Not a big deal just a little annoying. We waited for our guests to arrive and asked for helmets for the boys and after waiting 15 min. we were brought some with pink and yellow flowers and kittens. Of course no 8 year old boy will want to wear that so we we asked them to take them back and bring us some more suited to our group. When we were finally sorted out we went outside to go tubing, I waited with the boys in the line until they got to the pulley to get to the top of the hill. It took about 20 min. to get that far. The boys went up and and my husband and I stayed at the bottom of the hill to watch them come down. 30 min. later I was getting very concerned and walked back to the guy that put the kids onto the pulley and asked him to radio to the staff on the top of the hill and find out if there was a problem. He said it was taking about 20 min. to get your turn once at the top of the hill. I told him the boys were up there for 30 and I saw people behind them already down. Finally he said he would radio. Well, instead of just radioing up to the person on the hill he radioed the office and put out an announcement for the kids to meet me at the deck at the bottom of the hill. No help at all. 15 min later the kids finally got to go down the hill. 1 hour wait in the cold for 1 run down. When they got to us they were all complaining that they were being cut inline at the top of the hill and no one was helping them get their turn. They also said there was a woman up there swearing the whole time they were waiting. When I asked my son if he heard them call his name he said "yes, and we went to the man who said there was nothing he could do". So now we make it back to our reserved party table and there are people sitting at it. They leave but leave the trash behind which we have to remove. We sit down and out comes our soda and then pizza. No chips. When it is time to bring out the cake I am asked if I need candles and I said no just a lighter. She brings out the cake and places it on the dirty table. They did not clear our pizza plates, or take away any of the trash. Just stuck the cake in the middle of it with a lighter and a butcher knife for us to cut the cake with. In the meantime there are people sitting at the very close table next to us with their shoes off massaging the toes. Gross. When I brought all this up to the owner she was not too concerned and offered us a 15% discount. So, in all we ended up paying $250.00 for a shared public table,1 run down the hill and 2 pizzas. Total ripoff.
A Private User
We had planned to take 4 kids to do the "summer" sledding and OGO in October. I emailed Amesbury Sports Park in advance telling them we were planning for a birthday and wanted to find out if they still were open in October. I was told theyd be open 10-7 on Saturdays, 10-5 on Sundays. We went on Saturday at 3:15pm - nearly 4 hours before closing - we thought plenty of time! Well, the kids did get to ride in the OGO ball and it was incredibly fun - and started their "2 hours of sledding" at 3:30. At 4:25 they were told that the hill was closing and to hand their tubes in. When I raced over to find out what was going on, the unprofessional worker in charge said "Where were you 10 minutes ago? I asked if anyone else was sledding?" I had no idea what he even meant by that, because the kids had been sledding on the hill the whole time. Then I told them that theyve been sledding the whole time since 3:30 and they still had an hour left and I expected them to be able to sled for another hour. I was then told "Its just not worth it for us to stay open for only 4 kids. Sorry." When I complained that I had emailed to find out the closing and was told it was 7pm, they said, "We always close at 5pm. Well give you a pass to come back another time." Well, the pass was a nice offer - BUT - we were having a BIRTHDAY PARTY right THEN - coming back wasnt an option. They didnt care. The workers were more concerned about getting Saturday night off work. Further, we had gone a couple of weeks earlier to check the place out. We were told that you had to buy tickets "at the bar". Well, I understand (and witnessed) that sometimes "the bar" is just like a regular family restaurant. But the day we were there - a "barbarian rugby football" game was just ending - and the bar was nowhere that I wanted to take 2 young girls to go buy tickets. Just another example of how unprofessional this place is run. Also - I think its a bit dangerous how rugby and La Crosse games are held in a field right next to the sledding area - we witnessed a rugby ball miss a sledding child by no less than 1/2 inch. If a game is going on, Id recommend helmets for all the sledders - you never know when a ball is going to fly over to the sledding area. While the actual sledding and OGO was a fun experience - Im not sure its worth the headache of dealing with a bunch of unprofessional workers. I saw another review that said they are just in it for the money. Well, Im sure thats true of any business - but its blatantly obvious with this one. After we left, my kids made up a funny "commercial" about "Amesbury Ripoff Park" where they take your money, kick you out early, and dash the dreams of little kids. I thought it summed up our experience perfectly !
I went to Amesbury Sports Park over the winter to attend one of their Wine Dinners. They Have them the first friday of the month! The food is AMAZING as well as the wine! I had won free tickets through a work event, and man was i happy i did. we were able to enjoy a 4 course meal with wine and watch the excitement of Winter Tubing ( i have done the winter tubing MANY times its always a great time!). During the wine dinner they were talking about up and coming events and i was thrilled and extremely excited when i heard about the Summer Tubing Parties with the Zorb Rides ( thrill of a life time). I decided i needed to book an adult adventure party that summer! i knew my friends would love it! Meredith Robinson and Michelle Norton were AMAZING when it came to party plans! They Hooked myself and 20 Friends with an awesome party! They planned the food, which was steak tips, Burgers, and Hotdogs with so many sides! it was delicious! As wells as a Full Liquor bar (which included premium top self liquor pretty impressive). The Servers on that assisted us were Martha and Katelyn and they were just as amazing as the food. very personable and always on hand for anything we needed! i couldnt have asked for a better staff or food presentation then ASP provided. We were able to do unlimited tubing and all had one Zorb Ride each, with the option to purchase more a discounted price (and we took advantage of that! each ride got cheaper!). The outside Hill Staff were all Clean neat and well behaved as i expected. Tim Mack the Supervisor during our party was excellent. He was very helpful and outgoing. Outside was a very organized team, they knew exactly what to do to keep not only us, but the rest of the customers who were there very happy. i would recommend this venue to all my family and friends! toward the end of our party i had the pleasure of meeting Marycarol Fowler who is the Owner and vice president of the company. She took time to thank us for coming and gave some of us passes for the Brewfest! it was an amazing party and i cant wait to do it again next summer! Thank You Amesbury Sports Park Team for making it an unforgettable experience! Look forward to doing business with you in the Future!