Brunswick Zone Perry Hall Lanes

4359 Ebenezer Rd, Baltimore, MD 21236, USA

Address:	4359 Ebenezer Rd, Baltimore, MD 21236, USA
Phone:	+1 410-256-6300
Site:	bowlbrunswick.com
Rating:	3.8
Working:	11AM–10PM 11AM–10PM 12–10PM 11AM–10PM 4PM–1AM 11AM–12AM 8AM–10PM

Location

Photos 100

Reviews 24

Mark D

My experience here was truly wonderful. (The manager handled this situation so professionally i want to see her in every establishment I go into now). Had a birthday party for my daughter. Did the online reservation for 20 people, had a question, called, talked to a rep who completed my reservation. Got there and my contract was different then what I chose online. The manager showed me the reservation contract she had and stated that this is what they had. I explained my end from a to z. Told her who I talked to and the whole nine. She listened looked back in on what my reservation stated and accommodated me on what was missing. She extended her appologies for the mix up and offered me a refreshment while I waited as she straighten out everything. She did this and the mix up was not on her end, in others words, not her falt. Professionalism is still alive at Brunswick Zone Perry Hall Bowling Alley. The manager made sure we were taken care of; introduced her staff to me to call on if I had any problems. All this with a packed house, Its a Saturday Night! Anyway, I cant say enough about the courtesy and kindness that was given to us. We as consumers always expect this level of professionalism but sadly we very rarely see it. I take my hat off to them, and thank them for the outstanding service they provided.

A Private User

went there for grandsons birthday party and was absolutely amazed! Our party coordinator was wonderful and right on the ball with everything. The price per child was definitely worthwhile when you looked at all that was included. It really is a great deal plus the kids have a great time while the parents can sit back, relax and chit-chat! My son and daughter will probably have their sons parties here as long as he wants due to the positive feedback that they have gotten from their friends plus the attitude they receive from this establishment. Its a fun time for everyone at a birthday party at Perry Hall Lanes!

Cindy Rivelli

My best friend Mary and I have been going quite often with the summer games. I was always extremely satisfied until today when the young girl Melissa gave us a total of 4 games not 5. Our first 3 were free with the summer card and we paid for 2 more each. A total of 5 games each. She didnt believe me and thank God I asked for a receipt. She never apologized and was rude about the whole situation. Today was a very bad experience for us.

Matt Koko

This was the worst bowling experience of my life. The lanes worked a third of the time. The service quality was as poor as it comes. The employees were rude and had bad attitudes. The water fountain didnt work. The food was extremely over priced. The bathroom entrance was parallel with a stall and had no door, therefore disregarding a persons privacy. Never bowl at these lanes!!!!!!! It absolutely sucked!!!!!!!!!!

william pike

I give this place 1 star bc I found a picture in the bathroom of a girl having sexual contact and my 3 yr old niece saw it and was asking questions she shouldnt be. We also had a lot of issues with our food not coming out at all and what we did get was wrong and cold and didnt even get an apology until we complained to management. We usually love it here but tonight was terrible.

Steve Wilson

The coldest bowling alley I have ever been in during the summer and winter. Actually winter is a little warmer. Ive been going here 3 years. This year they changed the food service company and it stinks. The old pizza was great as was everything. Now you need to eat before you get here.

B Woodard

Great place to go bowling. Plenty of parking in the front and back and the food is really good. They also have specials during the week and weekend so you can always find a deal to avoid the costly price of games otherwise.

Roberta Stange

Been going there since I was 16.... so 32 years. Has always been a family environment. Lets hope Bowlmor doesnt screw that up with their purchase!!!!

A Private User

Drove literally fifty-four miles to meet someone here, only to find certain hours - not listed on the website - are off-limits to casual bowlers.

Tammi Jackson

It was extremely fun. The staff were very nice. They were running some great specials for the summer so well definitely be returning.

Simon Aluisy

Bad experience. The clerk accused me of switching lanes and turned our game off even though I had a receipt. Very rude.

Appliance Medics

Gets pretty busy at times and expensive but best bowling alley food around. Try the Asian. Boneless wings!

Family Toy Finder

Loved it....have had my daughters birthday party here a few times and its always been great