X-Pert DJ Services

12232 Industriplex Blvd, Baton Rouge, LA 70809, USA

Address:	12232 Industriplex Blvd, Baton Rouge, LA 70809, USA
Phone:	+1 225-296-0123
Site:	xpertdj.com
Rating:	4.3

Location

Photos 1

Reviews 4

A Private User

We used Xpert DJ for our event at the Shaw Center’s 4th Floor Terrace and it is our opinion that you should use a different DJ company. The first thing I noticed at our event was that one of the speakers seemed to be crackling in and out. It was the very first thing I noticed upon our introduction and I commented on this to the DJ prior to our first dance. Later in the evening I noticed that the speaker that had been crackling had been turned down, apparently to quell whatever the problem was. Additionally we were fairly dissatisfied with the energy level of the DJ. We had requested a medium energy DJ and felt ours was more low energy. He was very nice individual, he just seemed lower energy than we had expected. I emailed X-pert DJ on April 23rd (upon return from our honeymoon) commenting on the speaker problem and briefly recommending that the DJ be perhaps classified as a low energy DJ rather than medium level. I received no word from X-Pert DJ regarding my email until May 3rd. In this email the owner stated that he had checked the system and could not duplicate the problem. He did not say the problem didn’t happen, but that he could not duplicate it. He went on to state that I never informed the DJ of the speaker problem even though, as I stated earlier, I had. And in response to the DJ he stated that the DJ claimed everyone was inside most of the night so he was unable to get people to dance. This first email was professional and polite. I responded again to X-Pert DJ, again stating that just because a problem could not be duplicated does not mean it didn’t happen and that for a DJ company to have used what was in my opinion faulty equipment was a fairly egregious problem. Additionally, I commented on how the DJ, in my opinion, was not being truthful. It was not possible for most of the guests to be inside all night. The inside room at Shaw is but a small room with only 12 seats in it and outside we had the remaining 92 seats. Additionally, the weather outside was beautiful and the food and beverages were outside as well. It was very frustrating to feel as if the only company representative at our event was not accurately representing the true nature of our reception. 13 days went by and X-Pert DJ had still not responded to my follow up email. I sent another note requesting a response and another week went by. I sent an additional note stating that if we couldn’t get this resolved I would have to post a negative review so that others could avoid the treatment we feel we received. 3 weeks had gone by since my email and after this much time, it appeared to me as if X-pert DJ was not concerned with responding to their customer’s on-going issue. Finally, on May 26th, X-pert DJ responded and said that the previous emails never made it to him. Perhaps that is the case, but he had not had a problem receiving any emails I sent when originally booking his company, nor had he had a problem receiving any emails sent in the months before the event. However, I asked the owner of X-pert DJ to trust my statements as truth and so I must trust his as well. His email went on to accuse me of fraudulently booking his company with the intent of creating false accusations after the event in hopes of getting money back. It is my opinion that this is not a proper way to treat your customers. He then informed me that he had copied his lawyers on our correspondence. X-pert DJ even went so far as to track down photos from our wedding that showed people dancing as proof that we had fun and therefore they had done their job correctly. If I were to do it all over again I would use a different DJ, one whom would be promptly responsive from start to finish and who would treat his customers, regardless of whether he believed their claims or not, with respect and professional courtesy. This review is just my opinion but at our event and in the weeks after we feel we were not provided a good product nor were our concerns addressed/resolved in a timely, professional manner.

APRIL BATISTE

We had the pleasure of working with Jeremy as our DJ for our wedding. When we met with him for the first time we immediately knew he was the right DJ for our wedding. He is extremely easy to get along with, has a great attitude/personality, and perspective on wedding entertainment. He can immediately get a feel for his clients and grasp what kind of day they are envisioning. Our bridal party was very lively and certainly didn’t shy away from asking Jeremy to play a specific song and he found a way to accommodate everyone!!! We truly felt that the most important things besides great food and drinks, was to have a great DJ to provide a night of fun and we definitely found that in Jeremy. We highly recommend him and his company for their services, they are super reasonably price, extremely reliable, friendly, and willing to work with you to fit your needs best!!! Jeremy, we had an absolute blast the night of our wedding and we can’t thank you enough for helping provide a night we will never forget!!!

Jenn Ocken

As a vendor at weddings ... I love working with X-pert DJ! They are kind, respectful, always pleasant, very much on time and helpful with allowing the day to flow. I feel like they listen to the couples needs and wants instead of jumping in to a routine of entertainment. The event always seems to reflect the clients personality. I have seen their DJs over come the unexpected without anyone even knowing what was happening. It is never about them always about the clients. It is so nice to work with them!

james dunegan

They played at our company party and they were amazing!! We had over 400 ppl there and everyone danced! I hope we get them next year. I especially like the end when all the restaurants came together for the dance off.