Address: | 10710 Pendleton Pike, Indianapolis, IN 46236, USA |
Phone: | +1 317-826-3872 |
Site: | thesilvercentre.com |
Rating: | 3 |
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Baxter & Associates Consulting Services
Attended an event on Friday March 27th and the owner had known for 2-days the heat was not working. She/he failed to contact the client and allowed the event to continue without a contingency plan to ensure the guests would be warm/comfortable. They continued to tell the client "they called the gas company" and with Walmart directly across the street didnt attempt to purchase space heaters to keep the guests warm. The assistant nor the owner came into the event to address the issue with the guests...unfortunately the event ended before the scheduled time. Guests were leaving early due to the 60 degree temperature in the room. Horrible...Horrible.. All businesses offering these type of services, should have a contingency plan in place and give the client the option of rescheduling and/or cancelling. This owner did absolutely NOTHING! Shame on the Silver Center. What the Silver Center failed to realize each one of the attendees was a potential client for a future event at their facility
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SAMANTHA HALL
****** 10 days after this response, I still have not been contacted so I can receive my refund Ive been trying to get since the event was canceled in August. EXTREMELY unprofessional!! Good evening Ms. Hall, to our knowledge everyone had been refunded. If your purchasing card went from MasterCard to Visa..that would be why you card wasnt automatically refunded. There were a Few others that could not automatically be refunded, and I personally met with them to give them a refund. It was never our intention to keep your funds at all. We have 3 email accounts so I have not seen all of the emails mentioned above, I do apologize. Again, its not in our interest to keep your ticket funds. If you could please inbox us your event order number, NEW credit card information we will gladly and promptly make sure you receive your entitled $48.11.
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Y O
“I liked Chesia from the moment I met her because she is all the way “real” as person and, most certainly, as a professional. I luv her, even the more, after the Bridal Shower and Wedding she planned for my sister. The best planners are those whom you don’t see because it is all about their clients, but the evidence of their work leaves a lasting imprint on the minds and hearts of everyone. If you have not encountered Ms. Chesia Torrence and the Silver Centre, my only question is “what are you waiting for?”She is a visionary, a great listener, meticulous with detail, creative, amazing from every aspect and will most, definitely, deliver top quality without reservation. You are in a class all by yourself, Ms. Chesia!!”
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Judith King
I held my Moms 80th Birthday Celebration at the Silver Centre. She really enjoyed it. The room was beautifully decorated. Upon entering, I almost cried. I had a kids table set up. I children really loved it: crayons, candy, coloring placemats, very nice. Chesia and her staff were very professional during the event. I am looking forward to attending and or hosting future events at the Silver Centre. Consider the Silver Centre when planning your next big or small event.
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Donetta Berry
Our 5th Year Church Anniversary Banquet was a success at The Silver Centre. From beginning to end it was a smooth process. I especially appreciated the flexibility of the Centre. We had many options available to us from the room selection, set up, food, and time given us to occupy the space. My Hats Off to The Silver Centre. Thank you again for a Wonderful experience! Judah Life Destiny Church
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Monique Copeland
I know you guys are suppose to be moving and getting a new number. So I have emailed you guys multiple times with NO RESPONSE. How am i suppose to get in contact with you guys?????????????????????????????????????
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Renee Walker
I was very satisfied with the Silver Center in the planning and coordination of my daughters wedding. Every event that I have attended at this venue has been nothing but professional!
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Kyla Smith
Tried to plan an event took my deposit of almost $600 and never followed through
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Marlene beaty
Im trying to call and the number isnt working I just need Info.