Laser Storm

5261 Elmwood Ave, Indianapolis, IN 46203, USA

Address:	5261 Elmwood Ave, Indianapolis, IN 46203, USA
Phone:	+1 317-780-0101
Site:	royalpin.com
Rating:	2.8
Working:	Closed Closed 5–9PM 5–9PM 5–11PM 11AM–11PM 12–9PM

Location

Photos 8

Reviews 8

Shannon Davis

Bought laser tag for 4 on Groupon. Pretty good price on Groupon. seen other reviews and it said to call and put reservations. All that was fine. Got there, and the young boy working the desk wasnt very friendly. I also asked him how much it was to bowl since its in the same facility and he said and I quote "I dont know" (rolling his eyes) "I guess you will have to ask up there!" I said up where? "He said their desk, not mine." Wow! Also after our first round the rude boy working the desk had another co-worker teenager come in & they basically goofed around the entire time. Paying zero attention to their customers. Very unprofessional establishment. We did our two games of laser tag and our guns didnt work half the time. After the first game we switched them for the second game and half of them still didnt work. We did end up going on the other side and bowling, but the people at that desk was just as rude as the laser tag area. This could actually be an awesome place, but they need to learn customer service etiquette. And if you hire all these teenagers to run the entire building, then you need to teach them how to be respectful and helpful. Not rude and snotty. And hold them accountable for their actions!!

Britton Baugh

The place itself is great! I took a group of friends there for that $5/person special and it was awesome! However, I just called up there to look at placing a reservation and the girl that answered was very rude and unhelpful. I was asking about pricing and she acted like I should already know all that information. She didnt want to help me at all. I am going toThat Fun Place in Greenwood now because they at least pretended they wanted my business. You guys might want to consider investing in staff that want to promote your business and not turn people away!

A Luna

Complete dumb asses run this company... I paid for a party of 15... To find out 3 minutes later they could only accommodate 9 of us. This is after being told 18 of us could play at a time. As a business owner, Id fire all the dumb asses that run the place and smack myself for being so stupid to put these people in charge. I had to get two separate refunds. To lose this kinda of money as a business owner is a huge lost and a show of incompetent for this company. I will never book anything with these dumb asses again!

J P

Waited for a time (hour wait) came back (eating pizza inside ) had to wait another 10 minutes because they started another game. Then one had to sit out because they allowed to many to come in! After we reserved. Equine is out of date, guns dont work. Feel bad for the kids they have working the front desk! Wont come back even with a Groupon!

Chris Russell

Got locked in a closet with other players and a staff member. Staff member started talking about his abusive step father. DO NOT GO HERE EVER. HORRIBLE PLACE

Christine Mueller

Guns may or may not work when we went in. Nevertheless kids enjoyed a couple games. Good for quick afternoon.

Kaitlynn Mastin

This place sucked the guns dont work and the workers are very bad servers.Waste of money.

Brandon Úttęrbāck

Awesome fun with my girls! Wouldnt recommend playing more than five people at a time.