Address: | 18700 Old Lagrange Rd, Mokena, IL 60448, USA |
Phone: | +1 708-478-3610 |
Site: | mokenathunderbowl.com |
Rating: | 3.4 |
Working: | 4PM–12AM 10AM–12AM 12PM–12AM 12PM–1AM 12PM–2AM 11AM–2AM 11AM–12AM |
MA
Maureen Langer
I have never felt strong enough about an experience to write a review, but today is an exception. Just left the bowling alley and I will NEVER give that place another dime of my money. First, we called to make sure they had open lanes and the person on the phone was rude, but I brushed it off. When we arrived there were two young men behind the counter and they seemed annoyed to have to wait on us. I didnt see anyone that would have been a manager or an owner. It was clear that no one wanted to be there. A few minutes later we walked back up to ask them to put up the bumpers on our lane for my son and the punk behind the counter (with his backwards hat) actually rolled his eyes. OMG! I wanted to slap him. The waitress was nice enough but the food took forever. My son ordered a child pizza and fries and we waited a good 30 minutes for it. (almost as long for our beer) If they were slammed busy, I would have accepted a lot more, but there was only about 8 lanes in use when we arrived. On top of everything else, it was literally freezing in there. My nose was running and my son had to bowl with his jacket on. We will stick to Strike and Spare in Lockport. Its old, but at least they appreciate your business.
ME
Megan Balabon
I have been here a few times, but never for the bowling portion. In the past I have been happy with their service, but today was not a good experience. I took my kids and my nephew for some bowling and pizza. I had noticed that they had a Wednesday special for 1/2 price pizza. I thought that would offset the higher price of bowling for the kids and I could treat them to pizza at the same time. Well, they didnt honor their price. They claimed after I got the bill and the kids had eaten the pizza that it was a holiday(hello, the day before Thanksgiving is not a holiday) and that they were charging me full price. I politely said to the manager that there was nothing mentioning holidays on the website and I had even pulled it up on my smartphone prior to ordering and talking with them. Basically, she told me it was too bad. I paid it and tipped my waitress as it wasnt her fault, but I think that it was not fair or good business practice to not honor their specials. Especially when there was nothing stating otherwise. They lost a customer who has previously hosted a school reunion, baptism and birthday party there for a whopping $10. There are plenty of options for me out there and I will definitely not go back.
A
A Private User
My friends and I went for a quick night outing. We are very beginner bowlers and they refused to put up bumpers, even with my 11 year old! When we ordered food from the waiting staff, she claimed the chefs forgot about the request for no tomatoes, and we therefore could not eat our $10 meal because of allergies. We had also asked for some napkins and the rude waitor informed us to go find them because she had no knowledge of where they were. After the long night, I let me son go to the arcade with $5. Within that short period of time, two of the games broke down and would not give him a refund, and there had already been four games out of order. The whole alley was fairly empty which also gave a negative vibe to the whole outing. To top it off, the cashier refused to give some girls a better fitting pair of shoes, did not have proper change for some of us, and was overall rude. **also** online, they were advertising their: "super fun, great party atmosphere" cosmic bowling. We went at the time advertised and there was no lights, disco ball, etc. When we asked the front desk we were told they no longer provided that service.
A
A Private User
I had scheduled to have my mothers 50th birthday in their Eagle room. Upon showing up with my guests, I was told they booked another party in that room and that we were going to have to make due with using half of the billiards room. This meant that other people could come into our party if they wanted to play pool. The party coordinator didnt relay any information about the specifics of the party to the manager for the night and couldnt be reached on the phone to fix the issues (how convenient). Very unprofessional and disappointing. I would recommend finding other venue for your party.
AN
Anthony Cain
Hands down some of the best Ive ever had at a bowling alley. The nachos, baked chicken, tacos and pasta are all good choices. A couple of issues I have are the bathroom urinals dont have the divider to block "peeping Toms" and at times the lanes randomly shut off or their extremely dry or overly oily. However, I continue to visit because the food is great, prices are typical and the workers are cool.
MS
Ms Tish
I visited this location for the first time this past Saturday with my daughter. We both had a good time bowling. I felt relaxed and we ordered their nachos which we both enjoyed. The place was nice and cool. The staff at the check-in desk and also the staff taking orders were very nice. It wasnt crowded at all when we went after 12pm. I look forward to going back.
JE
Jessica Montelongo
Service was horrible!!!! Waitress took my order and after an hour of waiting for it I asked where my order was they said the kitchen had closed. So ridiculous! They never told me that when I placed the order. Not to mention the beer was warm and the big guy at service desk to bowl had a very bad attitude, not at all people friendly.
DY
Dylan Glogowski
Nice clean lanes but every time I talk to the staff they are rather rude and give off the impression that they dont quite care about my experience there. Still one of my favorite alleys to bowl and and I often go to the adjacent bar for a drink and a game of darts. The bar has a much more friendly and personable staff
MA
Mark Wirth
The pizza is awesome. Ive had quite a few of the items on their menu. Everything Ive tried was delicious. Friday nights are out of hand. Definitely a popular spot with the younger crowd. Good selection of Craft Beer and Wine. Friendly staff.
HE
Heidi Brick
Visited for a charity event and the space was great. The lane kept glitching and had to be reset frequently, but the staff were friendly and helpful. Great place for charity/fundraising.
KE
Ken Howard
The food was excellent and service was good while bowling. Would definitely eat here and bowl here again. The dish we had was the Nacho Plate. It was huge and good.
JO
josh falcone
Awful service, dont bother coming in after 12:30 because theyll tell you they cant put you on a lane. Food is average. Overpriced bowling. Go somewhere else
NI
Nick N
Just ok, it was kind of rowdy when I was here. Might not be good for people looking for a quiet place to bowl on a weekend.
ST
Steve Tijerina
Individual games are over-priced. I ordered a large pizza and waited over an hour for it. The front desk was also very rude.
AN
Anna Wilson
Dont go here for the food or the service, just come here to bowl! Its cheap, and fun and disco bowling is just great fun!