|Related:||wallingford movie theater|
|Address:||95 S Turnpike Rd, Wallingford, CT 06492, USA|
My wife and I saw The Moody Blues on July 9, 2017. Oakdale has got to do something about the frequency and how much they allow alcohol consumption at their concerts. Unfortunately our seats were along side 5 middle age men who were drinking beer excessively to the point of being obnoxious and talking loudly to one another during the entire time we were there. They each got up out of their seats 3 times to get a beer refill before the first intermission. It was obvious to all who were around them that they were intoxicated. It was so bad that we left during the intermission knowing that it was only going to get worse. On the way out, I complained to one of the ushers whose response was "you should have told us earlier, we could have moved your seats". Wrong response! She should have said that security would check on these men and escort them out if necessary. We shouldnt have had to move our seats. Also, we were amazed at how many people got up to go to the concessions during the show. Note that this was The Moody Blues, a concert where the majority of the people had to be 55 and older. My wife and I are in our 60s. I had a similar experience at a Josh Groban concert at Oakdale a couple of years ago where people would get up to leave for the concession stands constantly as if it was a baseball game. The answer is that concessions should be closed while the performance is going on. This would eliminate people from constantly getting up and down and would help in preventing irresponsible individuals who over-consume alcohol using a concert venue just to get drunk. But Im sure that Oakdale would never comply to this as they would take a huge loss in alcohol sales. But thats unfortunate because I for one, and Im sure Im not alone, will NEVER go see a concert at Oakdale again!
I went here with my daughters to see Wicked. The venue was well themed for the show, and the show worked very well in the space, so that part was great. However I have 2 large complaints which made it feel like they dont care much about the experience of their customers: 1) Parking. Traffic getting to the show was backed up to the parkway. This would be understandable except that the largest cause of the backup seems to be the attendants that stopped every car on the way in to ask for $20 VIP parking. This cash-grab made for a worse experience for everyone attending the show as well as for the surrounding community. 2) Restrooms. Quite plainly there were not nearly enough restrooms for the number of people. There was an extremely long line for the duration of the intermission. They also wouldnt let anyone get back into the auditorium for 5 minutes immediately after the intermission. I overheard multiple conversations where people were debating trying to get to the restroom then, or trying to get back to their seats while they could, and then getting up again after the 5 minutes was up to try the restroom again. They either should have had a longer (2-3x longer) intermission, or more restrooms.
Living less than 10 minutes away, Im blessed that the Oakdale is so close. Even more so because they often have good shows like Billy Crystal, Brit Floyd, and Blue Man Group. The staff from the guys working the parking lots and directing traffic to the ushers in the theater are all helpful and accommodating. The theater itself is very comfortable with good sightlines and solid sound system. I only have two minor quibbles: (1) People move around too much, whether it be to go to the bathroom, the bar, or smoking section. Unless you have a medical condition, you ought to be able to sit through a two-hour show without having to use the restroom. Remember what your mom told you; go before the show starts. You paid good money for the show, so sit an enjoy it. (2) Traffic in and out can be tedious. While I dont think Ive ever spent more than 15 minutes getting out, its often an anxious exercise with cars and pedestrians all moving in random ways until you hit a main line.
Had a fun time seeing KSE and Anthrax. However, I had a major problem with the staff. They seemed very confused. We got side stage and we had to inform them of our side stage otherwise we may not have gotten it. We bought our tickets long ago. Paid the sane as getting meet and greet with Disturbed and we couldnt get meet and greet. We asked Box Office bout it (people there that SHOULD know this info) and they barely acknowledged the fact we wanted meet and greet and there was never any sale for it and all they said was "you just have side package" and shrugged. Also had my fiancee taking pics and in the middle of all of it - they originally didnt have a problem with - they told her no pictures and when she explained that door security said her camera was fine, AGAIN security shrugged, said nope and walked away. If you have a favorite band near this venue, wait til they are elsewhere at a different venue.
NEVER!!!!!!!!! Go in the summer on a 90 ++ degree day and have balcony seats!!!! I thought it would be a treat to take my daughter to the Kidz Bopz concert. But the AC was OFF in the balcony!!!! We had not even been warned.Water was $5!!! The Security didnt even go up into the section and they were surely needed. High temps and a fully loaded bar with parents that do not know their limits..It was a total nightmare. My phone read 99 at one point!!! It was so much cooler when we left and that was after 5PM...My daughter actually got heat sickness!!! That was the worst part. I notified the theater and got a response to call them (Michael Andrews)..But had been given their ro-bo number and than a cell number that was never returned!!! So why even bother???? Never again and we have used this theater sooo many times. Just never in the balcony in the summer. But after their rely...Never again!!!!
You need to get your parking attendants to be better at moving the cars through the entrance. They held up the line for more than a 30 minute wait for only a 0.2 mile ride. Put the attendants at the very beginning to offer the VIP parking or the $20 parking to move people along quicker. Making over 2520 people wait for over 30 minutes to only move 0.2 mile was insane. You have two difference entrances. Let one opening be for the paid parking and the other just be for free parking. You would eliminate cars from backing up for miles (all the way from the exit of Route 15). Then it happened again for leaving. Your attendants put up cones blocking ways for people to get out. Thank goodness the concert was well worth it, for your parking really put a damper in many peoples moods. The Theatre inside was great and the concert was WONDERFUL!
The security staff was unnecessarily aggressive. Minutes after the show was over I was waiting for my friend. I was attempting to call her when one of the security staff insisted I wait outside unless I wished to buy merchandise. I was stared down by him in an extremely intimidating and aggressive manner. In short unless I was spending money I was no longer welcome in the establishment. Terrible business behavior. At that point anyone would feel unsettled about leaving their loved one on the other side of a man so aggressive for no reason. I hope this gentleman finds the power and peace in his life that he is so obviously hungry for. I think its safe to say I dont have any plans of ever returning.