Related: | impressions banquet hall |
Address: | 1175 N Lake Ave, Pasadena, CA 91104, USA |
Phone: | +1 626-398-9898 |
Site: | imperialpalacebanquethall.com |
Rating: | 4.3 |
A
A Private User
The service inside the hall was great! We received great attention to detail. However, they contract their valet parking to an outside company. Valet was not at the same level as the hall. They mistreated cars. I had several guest call and complain that they discovered damage to their cars. Several cars were scratch and 2 were dented. Unfortunately, because they didn’t inspect their car before they left the valets insurance was not able/refusing to cover the damages. One guest had her car parked outside on the street by the valet and had it broken into. They did cover her damaged though because she saw it before she left. This place can be truly great if they hired a new valet company. If you are having your event here please, please, please have your entire guest inspect their cars before they leave. It will prevent unnecessary headaches at a later time.
EC
eccentric reations
I just called to get a price estimate or more info for my wedding and the lady that answered was completely rude and no help what so ever. I wouldnt even recommend anyone call them. They completely made this a horrible experience.
A
A Private User
Ive done a couple of events at this place and I love it. Great location and wonderful easy to work with staff and management. The servers are fast, parking was plentiful and low priced compared to the other hotel/banquet places.
BH
Bhavesh Dalal
A friend of mine suggested this place to hold my marriage ceremony there..turns out the place was exceptional and the staff was extremely supportive and look after customers every single need for there special day.
JA
Jay Nelson
It has parking in the back as well as along the street. The front room has a bar and interesting decor. The main room is large and also has classy decor. Had a wedding reception there and it was perfect.
SA
Sandra Sandoval
The owner, Grant Alexander. Seems to have difficulty in paying his employees. Dont do business with the Imperial unless you plan on getting stiffed by someone who doesnt pay his bills. Exceptionally rude.
RA
Raul Ponce Jr
Beautiful venue and offers pretty much anything that would cause a headache to do on your own (rent tables, chairs, table cloths, silver wear, lighting, bartenders, dance floor top, catering)
SA
Savannah Dominguez
A lovely venue for a celebration on a budget. It is more affordable then near by locations and it has great food. I went for a friends wedding reception and it was beautiful inside.
SI
Silvia Aguilar
My niece had her 15 years celebration the place is super clean food bartenders valet parking highly recommend it decoration surround system great place to celebrate any occasion
JN
Jni Xiong
Nice place. You pay to park valet or park on the very busy street. As a guest, its a nice venue. Close to hotels, but not walking distance. Holds a huge group.
GR
GreenTurtle God
Had my wedding there Sept 19 2015 ! Everything was absolutely perfect! Number 1 place to have a wedding reception at !!! ♡♡♡ love it
CH
Cherif Gad
I was there for a company conference. Meeting hall was well air conditioned, confortable, lighting was good and the food great.
AS
Astrid
Attended a wedding a few days ago. Very beautiful hall. The staff there is really nice!
RO
Rod Collins
Beautiful event space, great food and staff was amazing.
RO
Ronny Pineda
The owners are not very nice once you pay them.
JO
jose maciel
Elegant venue, nice,beautiful place
WI
William B
The inside is beautiful!
KE
Kevin Moore
Love this place
NA
Natacha Bowman
So far so good.
JE
Jenny Holguin
Beautiful place
DE
Dennise Escamilla
Beautiful