Address: | 10218 Progress Ln, Parker, CO 80134, USA |
Phone: | +1 303-590-5040 |
Site: | tropicalpetoasis.com |
Rating: | 4.7 |
Working: | Closed Closed Closed 1–7PM 1–7PM 10AM–6PM Closed |
ER
Erin Stecher
I mean, Tommy is just great. You go in there and you just get to talk to someone who truly loves fish and clearly got into this business because of his love of fish (rather than money). Not only that, but customer service is the most important thing to me in the world. With Tommy, you forget youre a customer; instead youre just a friend. Need help with your tank? No problem. Tommy will tell you the best way to work through it. Have a mean anemone? Theyll take it. Have kids? Yep, he even has candy for them, too. Good people, good fish, good corals, good prices. Why go anywhere else? One last thing. In the saltwater (and even freshwater) aquarium scene, a lot of places have employees who think they literally know everything. They talk and talk and dont listen. They tell you youre doing your water changes wrong (like that you have to do 40% once a month instead of 10% a week). Its like they think they have degrees in marine biology. With Tropical Pet Oasis, its not like that. Instead, they take time to learn your situation, then make suggestions on what has worked for them in the past... and admit when they dont know something. Such a breath of fresh air! I mean water....
JE
JesusRose FromTheGrave
Great customer service. However I went in to get a plant for my very very healthy and active betta fish. My fish was doing very well in excellent health and I had him a while too. Well I wanted to give him a plant and I found this place. The guys who worked there told me just rinse the plant off and place it in the tank. So that is what I did and was extremely cautious following all directions to ensure everything! At first everything seemed fine, after about 3 hours my fish went to the bottom of its tank and layers there I thought it was sleeping. This has continued to the next day, he isnt moving and he is dying now. He might die tonight or tomorrow if he makes it hes not doing well. I wish I wouldnt have got a plant from this place because this fish was in such excellent condition for such a long time. Nothing else changed in the tank except this plant being added. We tested the ph and everything weekly and the temp is monitored and the tank is clean and everything was great. He was always active. Im really upset Im just crying ;(
AN
Anneliese Smith
They saved my betta fish who had almost certain death in his cards! The associate helping me was very communicative and informed. He took very good care of my fish and actually knew what he say talking about, unlike Petsmart and Petco associates. Ive bought 10 other fish from them and they were and still are healthy. Oh and TPO, has many high quality options of food to choose from and they test the water chemistry for free (with a detailed verbal analysis of the results). TPO had salt and fresh water fish alike. Excellent small business!
HO
Honest Reviews
Great shop! Not too big but quality selection especially if youre into saltwater. Staff was extremely helpful and took time to answer all questions plus show us pics of their personal tanks. Mom and I picked up a Columbian spotted pleco and a bristlenose. Healthy fish that took to their tanks with no issues at all! Definitely recommend checking out!
TR
trey egas
Simply outstanding service. Talked to one of the employees for almost an hour, he explained everything to me. Knowing very well I wasnt making a purchase that day. Theyre not out to make sales, theyre here to give knowledge and expand the hobby. The store is also the cleanest LFS in the surrounding area. Hands down a great shop!
PA
Patrick Foley
Friendly staff and took the time to help me pick out what I wanted, they didnt go help other people while working with customers, they will take the time to answer a quick question but back to the customer at hand. They are open Thursday, Friday and saturdays only but are willing to open by appointment.
JO
Johnnie Medina
I was given a 75 gallon saltwater aquarium that was in very bad shape! Tommy has worked with me, very patiently I might add, to get the aquarium back to a beautiful show piece in my home. Tommy, Josh, and Lauren are the best! I highly recommend them for all your aquarium needs.
DA
David Keslinger
Wonderful customer service. Prices are excellent. The tank maintenance you can get from them is outstanding. If they dont have it they will find it. This is the go to store for freshwater and saltwater aquariums in Parker.
DA
Damon ortiz
Great prices, will order if not in stock. Outstanding customer service. These are great people to do business with. This is the only place I will even consider going to when I need something for one of my tanks.
AB
Abby Baird
Excellent and professional service! I was looking for a Beta fish for my daughter. Tommy walked me through every step of the process. My daughter loves the fish and has named it Pete The Catfish. Thanks again!
LI
Liz Overson
Great customer service! They answered all the questions we had and were very friendly! We wont be going anywhere else!
RO
Rory Reinschmidt
Cant say enough good things about TPO. The live stock, prices and customer service are outstanding.
JE
Jessica Edmonson
Tommy had great advice and helped me get my tank up and cycled. So happy with the service here
CH
Chad Gau
Tommy and crew are great, I only go here for my aquarium needs.
HA
harshalsg
Nice place, cool people. Need more freshwater fish stock..
RI
Richard Mitchell
our return visit was much better, thank you.
CH
Chris Peters
Great shop, great people
RI
Richard Levine
Just all around great