Hilton Woodland Hills/Los Angeles

6360 Canoga Ave, Woodland Hills, CA 91367, USA

Address:	6360 Canoga Ave, Woodland Hills, CA 91367, USA
Phone:	+1 818-595-1000
Site:	hilton.com
Rating:	4.1

Location

Photos 100

Reviews 9

Adam Hughes

What professional hotels now a days make you pay for Internet in your room? Pay 200 for a room only to get scamed into paying 11.99 per day of Internet. How ridiculous , so so so disappointed! The hotel is nice and the staff is nice, but you wouldnt expect to get nickeled and dimed by such a well known establishment. This was a major inconvenience for me. Sure, Internet is free in the lobby, but I didnt pay 200 dollars a night for the comfort of the lobby. In addition to paying for guest Internet the guest is also responsible for paying for parking. So after you get dimed on the parking (which wouldnt have bothered me until having to buy internet) you get nickeled for the Internet. Gosh, hilton chain must be digging deep or hurting for profits. I hope this helps you in your decision, I know I will not be staying here again. Some time after: Called font desk to see if they could supply a one day pass complementary, said there is no such thing and thats just how they do business here.... Makes you wonder: Next, they might charge extra if you use too many pieces of toilet paper. . . Watch out!

Bethany Derricott

While the newly remodeled rooms at this hotel are nice, they are poorly designed. There arent enough outlets if you are trying to work. If you turn off the light on the nightstand, you cant charge your phone. There is a table/desk with only 1 chair. So, you and your roommate cant eat at a table. One person has to sit on the bed or on an armchair with no table. The bed is comfortable and they provide four large pillows with a king-size bed. The remodeled bathroom is quite nice, too! I was disappointed to learn that the newly remodeled hotel doesnt have a pool or jacuzzi tub. Very disappointing at a hotel of this "caliber." I travel a lot for work, but have never stayed at a hotel at this price-point that didnt offer a pool and jacuzzi tub. Additionally, I would expect a newly remodeled hotel to have a nice gift shop. Instead, there is a small room with limited offerings attached to the front desk. The remodeled lobby is nice. Hope you find my review helpful.

Bradley Olsen

If youre trying to find a really great deal on this amazing hotel Id highly suggest booking it through HotelRaven. Com They have great deals for it on there! Such a perfect place dont have enough great things to say! Have been a guest here for the better part of 4 months now, and this place has been great! The hotel and staff have been very accommodating, and my biggest compliment goes to the Valet guys out front! While I use the self-park, the Valet guys always recognize me and speak...makes it feel a bit like home! My morning isnt complete until I have my daily conversation with Maurice...what an outstanding representative of the Hilton name. Restaurant has a small menu, but the food is good, and there are several good restaurants within a short walk. My only complaint would be the fact that there are not ice machines on every floor...minor inconvenience for an outstanding hotel.

Chris Patrick

Hi there. I stayed at this property last night. Everything was awesome until 2am when the motion activated sensor light in my room decided to turn on at 2 am. I woke up startled and turned it off. It happened again at 2:30 and 3:00am. Finally I got back to sleep and it did it again at 4:45. I called the front desk furious, turned it off again and slept for a few hours. I checked out around 9:30am told the front desk person what happened and told them I wanted a refund. The manager called me a few hours later and told me that engineers checked the light and found everything ok(did they check it at 2am?- nope) and offered me a 20% discount which is not acceptable to me. I stayed it this hotel 1 time before without incident. I have a project in the area and would be staying there every few weeks but not now.

Express Wholesale

-The rooms smell smoke (we tried 2 rooms) -No cooler in the rooms -No minibar -No bathrobe just the towels -Breakfast?.. Forget about it. They have just 10 tables in breakfast room for all hotel on 14th floor. Just one employee is working but honestly he is really work good (04/17/2016) -No electric outlet left side of the bed. + comfortable very good pillows + comfortable mattress +valley service +lobby We just came from NY to stay this Hotel for three night.But..The rooms smell smoke. We changed room but others same. They try to hide smoke smell to use Febreze but still smell smoke. If you hate smoking like us we dont recomend this Hilton. They are saying non smoking room but smell smoke.

Mike Dynek

was unable to use the microwave in the kitchen to heat my food. "Because they have to spray for bugs on bug night" the front desk told me. I was shocked. I brought my family here for a more comfortable and safer place to stay. Not to be denied basic services because they have such a BUG PROBLEM that the basics are out of order. My little girl tried to take a bath & the drain leaked so bad that she really couldnt keep enough water for a soak. BUGS & INADEQUATE PERSONAL HYGIENE FOR MY FAMILY! I could have camped at the beach and had all of my needs met. But after driving more than 12 hours and checking in at midnight, I was not ready to demand a refund. THIS PLACE IS ON MY NOT PREFERRED LIST

Victoria Barnum

OMG ! Upon arrival the lobby looked very appealing, my room was on the Executive floor, I was expecting to have a fridge at least. No I found a hole in the bathroom door, the hotel room was very old looking. I went to lunch came back. The hotel checked my family out with My niece napping in the room :- ( The Hilton was trying to charge me with higher rates for re- instatement When I asked to speak to the manager, I was told he was busy. The company did not want to hear complaints, also they did not want to be accountable for their actions. I presented the front desk with proof with of check in/ check out & fees, at that point they fixed their mistake. First and last visit .

jeff schmidt

Have been a guest here for the better part of 4 months now, and this place has been great! The hotel and staff have been very accommodating, and my biggest compliment goes to the Valet guys out front! While I use the self-park, the Valet guys always recognize me and speak...makes it feel a bit like home! My morning isnt complete until I have my daily conversation with Maurice...what an outstanding representative of the Hilton name. Restaurant has a small menu, but the food is good, and there are several good restaurants within a short walk. My only complaint would be the fact that there are not ice machines on every floor...minor inconvenience for an outstanding hotel.

Crimson Loftwing

Currently staying at Hilton Woodland Hills with my family. Nice modern style designs and clean atmosphere. The complementary food and drinks at the Hilton Honors Lounge was great. My only complaint so far is the customer service. Front desk staff isnt welcoming and friendly, and if you have a question they give an annoyance type of vibe. So far the best customer service weve got was from the woman hosting at the Hilton Honors Lounge. I dont know her name but she was kind and helpful. Plus we had some trouble getting to our room on the 12th floor, and only 1 elevator seems to work for us. Dont know if anyone else is having this issue, but that should definitely be fixed.