Museum of Tolerance

9786 W Pico Blvd, Los Angeles, CA 90035, USA

Address:	9786 W Pico Blvd, Los Angeles, CA 90035, USA
Phone:	+1 310-772-2505
Site:	museumoftolerance.com
Rating:	4.4
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed 10AM–5PM

Location

Photos 100

Reviews 5

Adria Salazar

I had the worst experience here yesterday. They definitely need to hire a new front desk lady, keesha was the one I encountered she was beyond unprofessional. so here is my story I got there around four and so keesha said I couldnt see the museum of tolerance but I can visit the ann frank exhibit. Which was okay but..I asked her how the ann frank exhibit was and she was like idk, my boyfriend then asked her what it was about, since hes not familiar with ann frank. And she looked at him like he was stupid and ignored the question. So I decided I didnt want to stay she she didnt make me feel like the exhibit was interesting at all. So I asked her if there was a restroom, she said no u have to by a ticket in order to use the restroom. Never heard of that. So I asked to speak with manager. She said yes you need to buy ticket. So I fine I agreed to buy a ticket. Keesha charged my card and after she charged my card. She then said shes refusing to sell me a ticket because I threw my card at her. It makes no sense. Why would someone charge someones card if you threw it at them. I then ask for The manager again and she was no help at all. I told the manger I wanted my money back since keesha refused to give me my ticket. Keesha than told the manager do u want me to call security? The manager told her no, I have to be refunded. Keesha got on the phone to begin my refund and well in the phone she started talking about me right in front of me. She was telling the person on the other end of the line "I had attitude and going on and on, well laughing. Hiw much more unprofessional can you be. I then waited for my refund, I wanted prove I was getting a refund which keesha refused to give me. I still have not received my refund. I will never ever go to this place again and I will write reviews on all social networks and file a claim with bbb and my bank

Hagen Cloward

I went here as part of a school trip. I am in the play Anne Frank and so my cast and I decided to go. We started with the Anne Frank exhibit first. Our tour guide had no idea what she was saying. She would skip very important things and we would just walk past them. Several times she began a sentence saying "and this was named after"... and she would pause and just say "well anyways" and continue on going. She talked to all of us like we were five yes old, when we are in high school. When we finished the anne frank tour, the only way to get out was the way we came in. We walked past several groups and interupted them. It was time for us to eat, so we went to the cafe. We had preordered our food, but when we got their they were short on the food we ordered. We had already payed for the food too. We had too wait for everyones food to be ready. The fries were like little pieces of cement, and the hamburgers, Im sure, went even meat. We began the second tour of the Holocaust exhibit and we skipped two parts immediately. Our tour guide said we were short on time because we took so long eating. The Holocaust portion of the museum is all just a bunch of videos. With not enough seats, you have to stand the whole time. When we went in this room which I assume was the gas chamber, but our tour guide never told us, it was just some more videos. Another group walked in and our tour guide immediately kicked us out, but we hadnt even finished the video. That was the end of the museum. None of my cast nor my director liked it. We all agreed that if we had learned one thing, it was to never go back there again.

Linda Hepner

It may not be the best laid-out or run museum but it shows the beginnings of intolerance brilliantly, from the tiniest shrug to full-blown intolerance sanctioned by society. Several intolerable examples – Rwanda’s is only one example - are indeed mentioned and the implication is that each one of us, at any age and all over the world, has to be aware of how our reactions, however slight and non-committal, can grow alarmingly out of control. The Holocaust, or Shoah, is presented in the second part of the tour as the most horrific of all examples: this is not at all because it is the only devastation in history but what the directors and docents unfortunately know about most and are most capable of teaching. The museum does not specialize in artefacts, though there are upper and lower floors with donated items and long-term exhibitions such as on Anne Frank, and there are numerous events such as films and talks on subjects other than the Holocaust, for instance on the Arab Spring, Native Americans and other peoples, with question-time open to the audience. The point of the museum is to examine individual behavior and how it plays its part in influencing society which if used and taken over by destructive forces – such as but not only the Nazis – one can end up with six million dead and a civilization in ruins. The tour therefore has to be led by a docent and timing is important. If the lesson of the first part of the tour is not forgotten after the tour through the ‘Holocaust’ years, the experience is sobering and yet energizing with our renewed understanding of our selves and society.

A Private User

Ive really looked forward to seeing this museum for quite some time. I was disappointed in the layout and method of seeing the museum. Let me explain. Visiting the museum seemed more like a forced indoctrination in the philosophy of the museum than an opportunity to see what interests the individual at ones own pace. The holocaust section is seen in groups that are ushered from one closed room to another. Being winter and flu season I found it to be uncomfortable being herded in close company shoulder to shoulder with a large group of people. In fact we left shortly after entering the first closed "room" there because it was apparent that the tour of the holocaust section was going to be more of the same. The admission $15.50 seemed steep considering the fact we didnt get to see much of the museum. Bathrooms were also a problem. There are very limited facilities on the 1st and 4th floors which are really inadequate considering the number of people that might be present on any given day. I would like to see this museum redesigned in such a manner that visitors are free to explore on their own, at their own pace, without being required to join what is essentially a closed and guided tour in what is probably the most important part of the museum, the holocaust section.

Sarah Maree

For a place named Museum of tolerance the workers sure are intolerant! On pulling into the car park we were told "No food, no drink, no sharp objects, no pepper spray or weapons etc. etc. are allowed in the museum". Not a problem I thought. We parked and took the elevator up to the lobby where we were charge $15.50 for entry (a little steep if you ask me). The woman who gave us our tickets never made eye contact and seemed very indifferent towards customers. Passing through the security area we were told to place all electricals and metallics into a tray for xray. I placed in my wallet and camera and the security man abruptly says "You cant take pictures here", to which I replied "Oh? Ok, thats fine I wont take any." "Are you serious?" he said. My jaw almost hit the floor I was so astounded by his rudeness. When I asked if i could leave my camera with staff in the lobby, the response was "No". I was made to return to my car to put my EXPENSIVE camera away. Much to my disgust considering their VERY limited liability for lost, damaged or stolen goods in their car park. On a side note, If your under 50, This place - although informative - is an outright yawn-fest.