Rollero Family Roller Skating Center LLC

7318 W Indian School Rd, Phoenix, AZ 85033, USA

Address:	7318 W Indian School Rd, Phoenix, AZ 85033, USA
Phone:	+1 623-846-1510
Site:	rollero.com
Rating:	4.3
Working:	5–8PM 11AM–2PM 11AM–2PM 11AM–2PM 11AM–2PM 10:30AM–12:30PM 1–4PM

Location

Photos 100

Reviews 8

caesar garcia

Took my family there.. skating was ok but we had purchased a couple sodas there and the clerk gave me a difficult time because I didnt have lids for a refill. I was like look at my cup it had soda and I paid for them. I simply wanted a refill. Well she refused and said she needed a manager to approve the refill. So I walked over and spoke with Mike. He said ok Ill do it this time but for sanitary reasons we dont usually do that. So I went back and before I even spoke to the clerk she walked away to go speak to the manager. I followed and simply said I just wanted a refill and again was denied simply because I had no lid. Mind you when I first purchased them I requested no lid. I understand sanitary reasons but while I was waiting in line some kids were taking their lids off and setting them on the dirty counter. The clerk refilled the drinks for them and put the dirty lids back on. So I threw my cups and paid for water bottles. Point is that it was poor customer service from the get go. I didnt care about the money, it was the principle of the matter.. why would you haggle a customer that just spent 70 dollars plus at your establishment for a 1 dollar refill. Sad part is that I took my family because I myself went skating here when I was a teen 25 years ago and customer service has definitely changed since.. lesson learned. Make sure you get a lit for your cup even if you request for no lid. To top that off the manager was flirting with my 13 year old daughter and I had to jump in and say something... anyway folks that was my experience here and its my opinion. I wouldnt recommend this place because of my own personal experience..

Dayna Monroe

I had my daughters 10th birthday party at Rollero, at her request. Ill put things simple, so that the owner will understand why I will never recommend that establishment to anyone. 1. No air conditioning. There are fans that look like they havent been cleaned since it opened in 1940. 2. Everything was sticky to the touch. 3. The carpet looks like it could be original; grey with stains. 4. The water is unfiltered and tasted like something from a garden hose. 5. The entry into the establishment is single-file, as you wait outside. Once you get inside, you must talk to someone on a microphone behind glass. 6. It is across the street from a boarded up bowling alley and the coin laundry (just to give you an idea of the area.) 7. When we went to the car, there was a strong odor of marijuana. 8. The dress code reminds me of high school, which led me to question what type of people go there. 9. Birthday parties do not have a host/hostess. They provide nothing, except generic balloons. 10. It is cash only....shady, in my opinion. 11. I was too afraid to order food. From the house freezer packed with hot dogs, to the flimsy paper plates and paper towels (their form of napkins) that were dispensed from a bathroom dispenser...I passed. 12. The skates were dirty and some had holes in them. NEVER again....ever.

Adri Ber

This is Adriber I will always provide the best and honest reviews. Been coming here a few times already. Must say the customer service is great. Every visit we are always welcome with a warm smile. The price is good also. On Saturdays the have $5 skating lessons for kids and adults can learn for free. The instructor is very nice but I noticed his assistant goes above and beyond for does that are skating for the first time. Sundays they have $5 skating renting shoes, hot dog and a small drink, this also includes the entrance. The place is fun and friendly. The only thing is that the bathroom could be updated and have some plumming done. Since I noticed some visit the bathroom works and others it doesnt. I wasnt too picky on the tables or seats. The reason why is because this is a roller skating place and if just come to sit then that defeat the purpose of coming. As always Im the firm believer of quality over quantity. This is my review and remember always look for adriber for the best and honest review.

Regina Delgado

Facility has character and style!!! This place has been here since I was a little girl and now my little girl enjoys it!! keep up the tradition and enjoy this facility! Wood floors are classic and original! And for the reviewer who said nothing but negative over a 10year old bday party! 1st off the facility is a tradition and its called swamp coolers not no AC! The water is called tap water if you require a facility who offers filter water I would suggest going to a facility in Scottsdale! Lastly, you lied about the Bowling Allie across the street, its not boarded up!!! Its a reputable facility called Brunswick Desert Sky Lanes!!! Youd probably be better off hosting your childs bday at Chuckie Cheese next time, they might be able to accommodate your outlined expectations for a childs bday! I disagree with your review! Skate on Rollero!!!

Dan MacK

$9.00 to enter with skate rental. I have my own skates and had to pay full price.. paying for rentals I dont even use.. Girl at the front and lady at the snack counter acted very disgruntled and as if I was wrong for asking when I brought this up... Gatorade is $2.50 for a small bottle, yet at any expensive gas stations you can get two large ones for $3.00. THE most ridiculous skating rinks Ive been to concerning money and employee attitudes and Ive skated dozens across the country. The extra star is for the awesome floor guards and the nice people who skate well and still get ripped off.

David Calkins

Well I dont know if there are any of the old timers left out there , but I and my buddies used to go here about 2 or 3 times a week. You could take dance lessons get your dance bars, go to skate meets and even go to the nationals for top skaters. this always a good place to have a lot of fun. as for me I wish I still could skate but not so much, as I will be seventy soon.just lot of good memories .Al and Karen Thompson were the best they were great teachers and mentors it was a great place to be this was a long time ago like 1961 thru 1968 thank you for the memories.

Marisa Hall

I drove from west mesa which is about 45 min drive, because I wanted to try something other than skateland. So the beginning was cool, I had to bring my shoes back to the car because theirs no lockers, started skating, than this annoying girl on the speaker would not shut up. She kept saying "if your skates come off you have to leave" "if your by the door leave" being really rude. Some one ended up getting jumped. The water was like $4 . Ill just stick to skateland, and they play better music.

A Private User

Love this place. I recently moved here about a year ag and was looking for a nice, "safe" place. This place is really, nice!!! The owners are Awesome people, along with the staff. There is always security exspecially when they are having a special event. The owners take out the time to introduce themselves, security as well. They are always giving out special discounted if not free coupons for the children...and this really helps when you have two children. This place it GREAT!!!!!