|Address:||1000 Amphitheater Rd, Pelham, AL 35124, USA|
A Private User
The venue had wonderful sound and the seats were spacious and new but the incompetence of the staff combined with Pelham police doing event security made the concert we attended one of the worst Ive experienced. We received mixed messages from staff; we arrived at the parking lot 3 hours before showtime (along with about 100 other people) and were told by one staff member that it was fine if we stayed. Once we pulled out our chairs and cooler, a man drove up in a golf cart and made us all leave for an hour. They opened the parking lot 2 hours before showtime (not enough time for everyone to be admitted into the parking lot; the line was literally a mile long 15 minutes before doors). Though people were tailgating and hanging out in the lot, the venue provided no porta-johns, unlike all the other amphitheater shows Ive attended. People began to go into the woods to pee and the Pelham police were waiting to arrest them. One concert goer saw about 50 people arrested. I saw one young man who was not resisting arrest tackled to the ground with his face shoved in the gravel for offering to sell an undercover cop a pack of cigarettes. The event staff were so slow in admitting people to the concert that though we were about 100 people from the first admitted, we still missed almost the entire set of the opening band, though we only used the restrooms before finding our seats; we didnt even stand in line for beer. About half the attendees missed the first few songs of the headlining band. By intermission, the bathrooms were disgusting. The eight stall restroom that I used had one stall that was completely missing a door and there were no staff around to keep things tidy, like most venues Ive been to. The show was sold-out, so the event had the maximum number of attendees and few attempts seem to have been made to accommodate the masses. After the show, police roamed around inside of hotels, pounding on doors and searching rooms. One fan had his room searched at 3:00 am for no reason at all. That hardly seems legal, but the police seem to have put some pressure on the hotel owners and the amphitheater to make it easy for them to make arrests. The lack of porta-johns in the parking lot was an obvious set up to make the cops a little extra money. The overall message was that we were not welcome in Pelham. Despite suffering economic hardship for the past few years and being happy to take our money, the townspeople seemed to disdain us. Such a shame; the venue was incredibly conveniently located in walking distance of hotels and food. If like being frowned upon and automatically stereotyped as a criminal because you like music, then Pelham is the place for you.
I finally spent an evening at Oak Mountain Amphitheatre last Friday. I went to the Matchbox Twenty, Goo Goo Dolls, and Kate Earl show with my sister. The first thing that struck me was the size of the amphitheater - its not overwhelming big for my taste and venue experience. Im from Chicago originally and Ive spent plenty of time living or visiting San Francisco, Oakland, Atlanta, Memphis, and Nashville where I attended plenty of concerts at oversized amphitheaters/venues that lack the personal touch and accessibility that small venues afford concertgoers. Oak Mountain Amphitheatre is just the right size. I had center seat tickets in the upper section and had an amazing panoramic view of the entire show! In addition, the amphitheater has just the right amount of food vendors, drink stations, beer bars, and restrooms on each side of the venue. I made about three separate trips to travel to one of the following places during the duration of the show: food, drink/beer stations (Okay, I made a couple stops here...), and restrooms and never spent more than about 3-8 minutes in line. This is a far cry from the standard 15-30 (or more) minutes that Im accustomed to spending whenever I am in Atlanta, Duluth, GA, San Francisco, Memphis, etc. The concert seats were full but the venue had an excellent handle on delivering efficient and timely service during the concert. Overall, I had an amazing experience and recently enjoyed the Motley Crue/Alice Cooper, and the Matchbox Twenty/Goo Goo Dolls/ Kate Earl show, and I look forward to my next concert at Oak Mountain Amphitheatre!
I went to the Oak Mountain Amphitheater website to check on ticket prices for the Zac Brown Band concert on 9/16/2016. I clicked on the Buy Tickets link and was presented a seating charts with different ticket prices. I clicked on the price I could afford and was given a choice of available seats. I picked one and was prompted for my name, address, email address and credit card information. I entered all that and everything seemed to be OK. However, I never received a confirmation email, my credit card was never charged and I never received the ticket. Ive been trying to contact someone at Oak Mountain to inquire about this but apparently you cant talk to a human. I sent a message on the Oak Mountain Facebook page and was advised to call Ticketmaster. I tried that but always got the "High call volume, call back later" message. Im very frustrated because I have hotel reservations and dont know if I should cancel or not. I dont know if they wait until closer to the concert date to charge the credit card and mail the tickets and I cant talk to anyone to find out. This is very frustrating.
Doobie Brothers and Journey concert on 2 JUN 2016. I paid $ 125 per seat in the 202 section about middle way. Close enough to see the stage. Starting with the Doobie Brothers everyone decided to stand. Great if your in good shape. My wife is disabled and can’t stand long. With everyone standing, paying $ 125 for good seating is a waste of money. Seats are tiny and very uncomfortable. Security refused to do anything if you were standing. Though they had no problem telling you to move if you tried standing in the rear. Bottled water $ 6. Beer $ 14. Crazy inflation. No water fountains. Not allowed to bring your own water in. Concert itself was great. Though the Oak Mountain Amphitheatre is pure crap !!! Lesson learned here is don’t buy over priced seats. Better to sit up top. Least those people stayed seated. I wish I would of read the reviews before going. Rather of stayed home. Total waste of money !!! I do not recommend
I wish we could have gotten better seats, but a block was put on most seats in the section we preferred. That is more a Live Nation issue but because the seats are not really different from row to row, I got the luxury of sitting behind someone who was very tall and wide, so I was tip toes to just catch a glimpse of the band. Lots of over serving, seat numbers are hard to read and it was not really clean. Funny thing though is the bathrooms were decent. The venue itself is not easy to find either, very limited signage in the area getting off interstate. I was from out of town, if I have to go there again, I will know more how to get around. No plans to go again any time soon though.
1. Did not let patrons in until start time and couldnt get settled to see first act. And we showed up in a very timely manner . But who is is to fault cannot be determined for standing in line for such long time we was there at 6 pm and the concert was supposed to start at 7pm which it did . Due to delayed by line to even get the facility was such a hassle. I will probably think of going to a bigger venue for my future concert enjoyment for a better show and much less hassle just to enter. I guess the vendors dont want the 20$ for a drink until the show has already started.