Address: | 116 I-5, Tacoma, WA 98433, USA |
Phone: | +1 253-967-6522 |
Site: | jblmmwr.com |
Rating: | 3.5 |
Working: | 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4AM |
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Ryan Garrison
The greens were crappy, but we were only paying $27 for 18 holes with a cart and a meal, so it was what we expected. My review is about how we were treated at the course. The grumpy old guy working the front desk on Monday 3/28/2016 has the worst customer service skills I have ever encountered at a golf course. Additionally, the course was offering a deal on GolfNow that included a meal, but the restaurant is currently closed on Mondays and Tuesdays. Instead, they give you a $7 gift card that allows you to purchase drinks or a snickers bar out of the fridge next to the proshop counter. It wasnt lunch, but I used my voucher to buy a beer and a candy bar. When I tried to pay for the items, the guy looked at me like I was an idiot because there was a second voucher on the counter (from the customer before me). He did not remove the voucher when the guy before me paid. I had to try to explain to the guy behind the counter (3 times) that I only had one voucher, and that the second $7 voucher was not mine. Once he finally understood, he apologized. Until he figured it out, he was acting like I was an idiot - and I was just being honest. Next, my friend (who booked separately on GolfNow), brought his 4 year old daughter to ride in the cart while he golfed. She has rode along during several golf rounds, and has done so at the Eagles Pride course several times...the most recent was a month ago. The guy at the front desk wasnt having it. First, he tells my friend that he needs to ride in the same cart as me (even though we booked separately and the rate included a cart). Then he says that my friends daughter cannot go in the cart because she is not 7 years old, which I assume is the minimum golfing age. Again, she was not golfing, and rode in the cart at this course a month ago. By now, the line behind my friend has gotten pretty long. 15 minutes of back and forth arguing created a very uncomfortable environment for 8-10 people that just wanted to pay for their golf and go out on the course. Eventually, the grumpy old guy behind the counter figured out he had created a no win situation for himself and slammed the key down for the cart and said "Fine! Go play!" And yelled some other stuff at my buddy as we went out the door. That course will never get my money again, no matter what the deal.
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brian oconnor
Went to play some golf today with some friends and when we arrived the man at the front desk was incredibly rude from the get go and for no reason too. If we had a question about something he looked at us like we were ill minded. As we over looked his rudeness we went on to play some golf. There werent a lot of people today but I imagine because the customer service is terrible. The course itself was kind of fun, not to challenging, and the grass was mediocre at best. As we wrapped up our session of golf. The old man at the front desk started yelling at us. This was my 2nd time ever golfing and my friends 1st. We had no idea what the man was really getting at. To say the least, We will not be returning to this golf course. Simply, because of the old man at the front desk and how rude he was.
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Taco Taster
Ok for the most part, but course maintenance, amenities are lacking. Was pouring, carts have no rainhood so i had to use my nice umbrella which was broken by the end of the round. They dont have towels either i guess, so come prepared..The rough was over a foot long, with no second cut on some holes. Had blue tees at very tips on some ridiculously uneven lies on the longest, hardest holes. 13 bugs me because it requires a huge fade and the teeing area is way above feet. This course(like many) seems like it plays to lefthanded players favor(at least on hard holes), which i hate. They need to improve last 2 holes. And flatten out some of the blue tees at tips.. Bumps everywhere, riding cart can throw your back out if you dont be careful, damn it
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Josh D
Course is fun, but customer service is terrible. I wait on hold for 12 minutes with two different people talking to me for about 30 seconds a piece to find out they wont book a tee time more than 7 days in advance. I defintley understand that they have this policy, but when I first ask the question, if they can book 3 weeks in advance for a golf trip with 12 people and the guy says maybe, dont have someone hold for 12 minutes just to say no. We have been playing there for 5 years on an annual golf trip and booking in advance, we will be taking our business elsewhere.
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Jason Lee
Took advantage of their cheap twilight price, and was happy I did. The course was fun and had its challenges. The red course was easily my favorite of the three. Beware of nature and all its glory on this course though. Because the course is secluded, you will bump into your occasional dead bird, garden snake, frogs (seriously, one was in my putting line on the 8th hole) and a TON of mosquitoes. Customer service in the pro shop could have used some improvement, but I didnt care that much since I was playing the twilight rate.
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A Private User
I just played there and had an enjoyable time. But be warned: SLOW PLAY ABOUNDS! my threesome had two duffers, but we still waited on some holes. The greens are on the small side and the terrain undulates. But with 27 holes, I was not bored. Cheap prices bring out hackers, but the course was well maintained and challenging. The practice areas are some of the best I have ever seen: grass driving range, chipping greens, several putting greens and a bunker practice as well. Overall great bargain.
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Nick Johnson
Horrible service. Flew in to golf with my brother and didnt bring my clubs. Made me purchase a rental set for $15 that was caked in mud. Workers questioned if I knew how to play golf when I asked the logic of paying for a set of clubs I would never use. The logic was slow play. Well we waited on every hole and we finally decided to jump a few holes ahead of a slow group we got questioned again about our golf etiquette.
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Jon Ruch
The staff were slow, and not very friendly or knowledgeable. I had booked a tee time online, but they had me double booked and wanted me to wait longer to pair up with another group. They were unwilling to refund me or give me a raincheck. Will never come back here.
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Jonathan King
Well maintained course with just enough challenges and greens were in excellent condition. Friendly staff. Decent rental equipment (have premium and regular sets at a good price). Would like to play again with my clubs. Saw rabbits and deer.
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Nathan Goeke
Great course with 3-9 holes to play. The course is taken care of very well and has good challenges. Dont expect any service from their restaurant. They never answer the phone and dont care about the service of their customers.
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Brian Batchelor
The course has an amazing staff always ready to help when needed. The greens are in excellent shape and I couldnt have had a better time playing a round of golf on a beautiful Sunday morning!