Lord Hill Farms

12525 Old Snohomish Monroe Rd, Snohomish, WA 98290, USA

Address:	12525 Old Snohomish Monroe Rd, Snohomish, WA 98290, USA
Phone:	+1 360-568-1780
Site:	lordhillfarms.com
Rating:	4

Location

Photos 100

Reviews 5

A Private User

We chose Lord Hill/French Creek as our wedding venue because it was beautiful. You are only able to use their catering, which was okay with as our tasting day went great; However on our wedding day they had changed a few of the items around, they served a Gorgonzola cream sauce when it should have been a Brandy/Madeira reduction for both dishes, there are many members of my family that are Lactose Intolerant including myself. I am a vegetarian so my husband who is an Executive Chef provided a recipe for my favorite dish but the sauce was changed around and was not the same as what we had at our tasting. During diner service we had a poorly set up table crash, wine, food, floral arrangement, and guest gifts went crashing down. Our best man & bridesmaid started the clean up and someone had to tell the staff to stop standing around looking at the mess & start cleaning it up. We have pictures of a few more tables where the legs were not locked into place, one being the cake table... Through out the night the staff would clear a table and start to put it away even if the person only left to use the rest room, they cleared all water glasses and when a guest asked for one since theirs had been removed the staff told them that they couldnt have any more water. We had rented both water & wine glasses for the evening, they only set out half of each, and we had the location until 11pm all glasses were cleared before 6pm. The staff also removed our meals (bride & groom) when we left our table to sign our marriage certificate, we had only take a few bites before the officiant wanted to have us sign so she could leave for the evening. All night long we tried to keep calm as this was our wedding day, but we were starting to get frustrated when the staff had only left 1 table up and removed everything before 8pm, 3 hrs left in our rental agreement and they were pushing us out. We also found two of their staff members wandering around in the bride & grooms dressing rooms with the doors closed, they were a little surprised when we walked in and found them near our belongings. When we contacted them on our honeymoon in regards to our problems that night, they just simply brushed us off. They wouldnt do anything to help us and basically stated that we were lying about everything, even though we had 40 guest who could give the exact same description of the events that evening. They told us that they would talk to the two staff members; the ones roaming in our rooms, if what we said was true. They later got back to us and said the staff said none of that happened, really? Of course they did, they were probably trying to save their jobs. Also when we brought up the differences in the food that was on our contract and how it was a breach in contract to serve us anything else they just ignored us. The staff was horrible to work with except for one of the servers earlier in the day who we had met at our rehearsal. If there is any problems they will not return your calls and they will send snippy emails at first then they will stop responding to you. We have emails from Lord Hill and pictures to correspond with everything stated in this review.

Heather Squire

Lord Hill Farms was where we decided to have our wedding. I was very upset as a bride going with this venue. It was amazing at first but then the restrictions and rude behavior came into play with the high prices of every item of the venue and food. I was not impressed with the rude behavior from the staff and was lied to regarding many matters of the rental of the venue. For how much money you spend, it is not worth the hassle to have this venue. The have so many restrictions to using the venue. I was told the flowers would be in full bloom when our wedding was going to happen and there were not most of them were dead. You could easily spend your money else where and have a better price as well as having a better staff. Another review from my brother in law. I have to say it is a beautiful place and that the first half of their Wedding went well. As the evening progressed dancing and festivities were welcomed, entertaining, fun. Around 9:30 pm few guests were trickeling out the door as expected. Now between dancing and great conversations we would go outside to cool off a bit enjoying the fresh Air. Now it was 10:05 pm still having a good time and the Manager said Last call for alcohol. So we made our way in still continuing our conversation at hand. The Manager served two people beer then quickly disconnected the keg. The time was now 10:12 pm. My Brother and guests were not impressed with the rude behavior from the manager and staff. I was holding my 17 month old daughter observing all of the staff behind the bar and how rude they were being. The money they spent and the time block was till midnight however due to staff wanting to leave early including the manager. (she left the premesis at 10:45 pm) rethink your Wedding venue before you spend too much money here for inadequate service from very rude and selfish staff. I was a designated driver so I had not been drinking but was able to observe unprofessional service.

Tim Julian

My daughter got married at Lord Hill Farms summer of 2016. Over all we had a wonderful wedding and it came off very well to our guest. Lisa in the front office was great to work with and Jaque in the office went over our final contract and was very good about helping us with head count and ordering liquor. I to felt a little rushed with clearing the food and closing down cocktail hour and the bar. Also, we had rain in the morning and the chairs were wet and not dried off when our guest stated arriving. We had to search for the gentleman that was in charge of helping us during set up to ask him to get some towels and dry off the chairs. One other thing they have very strict rules about tape, nails, tacks or anything that might be used for hanging or securing anything for decorations. Over all I would give the venue three and a half stars!

A Private User

Its unfortunate that this lovely location is run by people who are overall very unprofessional especially when something goes wrong. If you are in the service industry and a customer has a complaint about the service they paid you to provide it is good business to do whatever you can to make things right. That does not include challenging a complaint with defensiveness, threats to sue for libel and an unwillingness to make amends for doing anything less than helping a young couple celebrate their marriage successfully. Im sure Lord Hill has successfully pulled off a number of weddings and other events that have pleased their customers or they would not still be in business. However, when it came to my sons wedding they screwed up and failed to take responsibilty and behaved badly.

Ben Dmochowsky

I have been to multiple events at Lord Hill Farms as a guest and it was a truly great experience. You get the luxury of incredible food, service, and location. It is a royal type of feeling when youre there. The employees are all very kind and helpful. They also are great at doing their work without it intruding on the events. The management and owners are a pleasure if you ever get to meet them. My favorite part though is the venue itself. It is so beautiful in the summer words cant describe. Usually Id be happy with just good service, but to have all that with this gorgeous venue is a dream. Id hope that one day my daughter got to have her wedding at a place like this. Go with Lord Hill and you wont regret it!