Address: | 2516 Florence St, Dallas, TX 75204, USA |
Phone: | +1 214-230-3663 |
Site: | thespacedallas.com |
Rating: | 4 |
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Tracie
Let me set the stage by saying that My daughter and my cousin were getting married a couple months apart and both were looking at The Space as their venue.my daughter an family met with the owners Aurelia and Richard and had an enjoyable meeting. In that meeting we discussed... us or our guest paying for parking; us having our own servers; us bringing our own dishes....everything was agreed on and she would let us know when the contract would be ready to signed. We went to sign the contract and pay the deposit on the day that my cousin was there viewing the venue. We told Aurelia that we were family and that we had the same Wedding Coordinators. Apparently the Coordinators went to visit the venue regarding my cousins wedding contract and there was an issue. So, out of the blue one day my oldest daughter (not getting married) gets a phone call from Aurelia telling her that our Coordinator was not allowed in the facility and we would need to use someone else to coordinate the wedding because ours was rude and difficult. My daughter told her that she had the wrong person and that she would pass the message on the the Bride. The Bride called to see what the problem was because we were settled... or so we thought. She was upset because our Coordinators were trying to understand why my cousin couldnt bring in dishes...why she couldnt use her own servers and why my cousin couldnt bring in alcohol and her bartender anymore (which was in her contract that she could). The problem was that The Space had just gotten their liquor license and she wanted them to use theirs and they were saying that they had already bought liquor and hired a bartender. When my cousin and Coordinators did agree they went on to tell them that they were trying to change everything and they were like no it is in the contract. The Space then insisted that she hire their servers because a caterer would have to remove and stack the dishes... it was explained to The Space that the lady we had doing that was a caterer. Well we told Aurelia that she got us mixed up with our cousins event and that they were there on the cousins behalf and not ours...we didnt even have a bartender, but that there would be a problem with us because she was changing what we had agreed to. She apologizes and said that we were the nice ones and she still wanted us to have our event there but she was going to give them their deposit back. I told her that she would still have to work with the same Coordinator and she insisted that I get a new one. I also told her that we would need our contract to remain the same because we split the cost of dishes with my cousin and that we were still going to use servers. She said everything was fine except the her working with the coordinator. I asked her to refund us our deposit because she would be there. She told me no she would not refund us because she wanted to keep us because we were nice but would give them their refund because they were difficult ... I told her that she was punishing us for being nice??? I asked the Coordinators what happened on that final visit and they let me hear a recording that was hard to listen to. Aurelia and Richard were EXTREMELY RUDE to them and would talk over them not allowing them to say anything. It was sad to believe that they operate their business in such a disrespectful manner! I was appalled! Richard actually kicked them out of the venue... I wish I could post it just so they can hear themselves behave so badly. And, she did have us mixed up because on the recording she said my cousins name and said she is nice and so is her grandmother (talking about my daughter and my mother) because one of our Coordinators is my cousins grandmother! but she argued me down when i tried to explain to her that she had us mixed up, On a good note my daughters reception turned out BEAUTIFUL because God allowed us to met a man named Jim who had a facility called LEVEL TWO 1250 Slocum #758, 75207 it is in the design district and it is absolutely gorgeous!
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Monique Smith
I had the privilege of meeting Aurelia and Richard last August when my daughter got married. Today I still use them whenever I am having an event. Their professionalism, great food, great hospitality, and their ability to go above and beyond my request are all reasons why I will continue to support them and host my future events at The Space Dallas! Looking for great venue, services, and food. Rent and host your event at The Space Dallas. Monique R. Smith, CEO/Founder P Visions dba Panoramic Visions
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liz matias
I have my wedding at the space Dallas 2 months ago. Since day 1 when we meet Aurelia she was really nice, helpful and patience answering every single question. We sign the contract after we agree on everything. The space itself is nice and the staff very attentive and friendly. I meet chef Richard for the food tasting and he was nice too. On my wedding day everything single detail came out perfect. Food delicious and staff doing their job. I really recommend this place.
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Myriam Perez
Aurelia and Richard were great since the first day we met to look at the venue for my daughters sweet 16. Richard catered the party and all I kept hearing from my guest is that the food was delicious. Staff was also very sweet and helpful the entire night. I was very pleased with the venue and the service we received from beginning to end.
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Taniqua Clay
Beautiful venue for hosting a shower, wedding or party! And the staff is very helpful and attentive!
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Harold Martin
Needs to be upgraded and maintenance was not good. Very open concept!!
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D.J. Tore
Nice Place to Host an event
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Karen Fields
Great venue for any event.
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Robert Townsend
Great place for any event
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Doc Strange
Good event venue