Address: | 200 E Stacy Rd, Allen, TX 75002, USA |
Phone: | +1 972-678-4646 |
Site: | alleneventcenter.com |
Rating: | 4.4 |
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Ray Ruiz
This was the 2nd time me and my wife attended a Sidekicks vs. RGV Flash game at the Allen Event Center. The first time was very nice, entrance door people were polite and so were the fans. However this time around Thursday Feb. 28, 2013 it started bad from the start. Last time we missed the introduction of players since we arrived there a bit late so this time around we decided to get there earlier. Like all sports arenas weve been to, we can arrive and 1-1 1/2 early to situate ourselves and watch the athletes warm up. Like our prior visit we were there to support a young man by the name of Juan Jr. Gamboa goalie for the RGV Flash and of course his team. We arrived there at 6:15 p.m. and being that I printed out our tickets I gathered we walk straight to the doorman and hand over our tickets. There were 2 elderly gentlemen and immediately one asked if we were the cleaning people, being that I and my wife are both Latinos. His presumption was since we are both Latinos we are the cleaning people, we were dressed formally, I a black leather jacket, polo shirt, black dress slacks, and black Stacy Adams shoes. We were both polite as to his ignorance and politely said no that we were there to attend the game. He said we were too early and that 6:30 p.m. was the earliest he lets people in, and suggested we go to the restaurant across the street to kill time. So with that I and my wife took him on his idea. You would think it would end there right, as we were making our way out he yelled, "Oh by the way while you are there get you some cerveza", at which they started laughing. At game time we were rooting for RGV Flash and being that they were winning throughout the game one of the fans a woman yelled at me and my wife to go back to Mexico. I turned to acknowledge what she said, at which she yelled at me, “Bring it on". I made eye contact with security at which he told her to calm down or she would be escorted out. One thing I have to admire is Allen Event’s Security, keeps folks from getting out of order.
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Laura Salazar
I attended w my teenagers a concert Twenty One Pilots waited in line for 14 hrs w water and shade 95 degrees TX weather July 8,2016 at 5 pm management and security asked us to put all our things away no water was allowed and they would let us in shortly they scanned our tickets and moved us all 500 pp to a area directly under the sun by the front door for 60 min hardly any parents mainly 13-17 yr olds kids started feeling sick, nausea, passing out asking for water and some shade security and staff told them not to leave the barricade area as they had already been scanned providing no relief for these minors. I as a parent spoke to several staff members asking for help as a young lady maybe 13 was about to pass out and got no help I told them I would purchase the water just to plz bring her help and I was ignored.once I entered the facility after 70 min I spoke to a lady manager and all she said was "well sorry" which it didnt help really. We expose our children to these type of facilities and events producing money and lots of it trusting they will be well treated and assisted in an emergency well I dont think so. At Allen Event Center they can care less what happens to the pp attending they are there to make sure the facility is protected but not to protect us if we need it. I hope this makes sence and think twice before sending your child to this venue. Many kids were here alone or w a friend just being dropped off. They are not well organized, rude and disrespectful from top management to regular security . This is a day after the down town shooting where love, support is to be transpired to all well I received a flat middle finger from these pp at this venue and nothing else no one helped no one cared
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Newman Oyee
Caution: If you are attending any event here, please come early, at least 15-30 minutes before hand to secure a parking spot for your own good. And now this: I attended a graduation ceremony here. Security is great! Everything is very orderly done, even to your seat assignment. Good lighting, I know too specific, but I had to draw attention to this, its just too good. Its very spacious, seats are not too tight-ended, except you sat down close to a douche who wont let you pass through them to go use the rest room. Speaking of rest rooms, heres pretty well taken care of. Overall a nice place to host or attend any event!
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TheDJKevin Smith
Had a suite and the suite was awesome. The building was beautiful and everyone was fun and very nice. Our waitstaff service from Doris (i believe her name was) was excellent. The bartender at the bar was decent. I only rate him decent because he made a pretty good marg. Other then that his service was terrible. Admitted he was a mean person and didnt give good service at all. Overall loved the place other than the bartender. The food at the buffett was pretty good too and reasonably priced for a sports venue.
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dan shoop
The rows between seats are awfully small. Im 56", sitting with my back fully against the back of my chair, there was not enough room for my legs to fit between my seat and the one in front. Everyone was sitting sideways just to fit their legs in between rows. I complained to the box office, and they happily upgraded my seats to floor tickets. 1 star for the seats, 5 stars for helpful staff. I also like the smaller venue; its not as crowded as the AA center. Very clean. Close to my home.
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Ben C
Nice venue , clean inside. Great Sound system. Easy to get in and out. The arena does not go all the way around. This is only a problem if you come in by the parking garage entry and have a seat on the other end. Its a roomy walk inside though. They wont allow you to bring in bottled water or have a cup for water but instead buy $4 bottle. The seats on the very ends behind the goals are very wobbly and sway when people get up or rock in their chairs.
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Christopher Stephens
I was triple charged for three tickets. So I had three total charges to my debit card of 64 dollars (two adult tickets, one childrens ticket). I called the event center to try and get it fixed, but there where little to no help because in their system, they only had two charges, one that went through and one that was denied. But the money is no longer in my bank account so obviously something went through. Now my bank will have to dispute the whole thing.
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A Private User
This place is very family friendly! I take my family to the Allen Americans games and we always have a blast! The staff is always helpful and friendly, and our tickets are always awesome no matter where we sit! Its also nice to have a venue where parking is free and you dont go broke from concessions. We will continue to be regulars at Allen Event Center. Cant wait for more concerts (like the Texas Stampede!!) and family shows!